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Riviera Maya Hotel Guide. Iberostar Hotels in Riviera Maya, Mexico

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Iberostar Grand Hotel Paraiso All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars

Iberostar Grand Hotel Paraiso All Inclusive

Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen - Map
 
 
I like it.. in general. Food prepare for should be batter!
Traveller from Phila.
Iberostar Grand Hotel Paraiso All Inclusive is a beachfront hotel located on Playa Paraiso (Quintana Roo), just a few miles …More
Iberostar Paraiso Lindo All Inclusive - Playa del Carmen Hotels
Rating: 4.0 Stars

Iberostar Paraiso Lindo All Inclusive

Chetumal - Puerto Juarez Km 309, Playa del Carmen - Map
 
 
"Nice Hotel"
Overall, our stay was good, however, our check-in experience was terrible. We arrived at 9pm on a Saturday night. The front desk attendant reviewed our passports and then said that my 14-year-old daughter was noted as a child in their system, but as she was 14 she was considered an adult and I would need to pay the difference between adult and child rates for her (nearly $500 for a 5-night stay). I booked our trip through Expedia and put in ages when booking the airfare. I was not asked to enter ages again when booking the resort, so I'm not sure if her being listed as a child occurred on Expedia's side of the transaction or the resort's side. Either way, the resort would NOT consider letting us check in until they had their extra money. This resulted in a phone call to Expedia, a wait of 33 minutes on hold and then the Expedia person not being able to help. I was told by Expedia to pay the additional money and they would refund my card. This did eventually happen, but after a long day of travel a 2-hour check-in process at the front desk was not appreciated. I believe the front desk could have handled this much more professionally, given that we were going to be there for 5 days. They could have let us check-in and they could have resolved it with Expedia the next day.
A Traveller
Iberostar Paraiso Lindo All Inclusive sits on a private beach between Cancún and Playa del Carmen, a half-hour drive from the …More
Iberostar Tucan All inclusive - Playa del Carmen Hotels
Rating: 3.5 Stars

Iberostar Tucan All inclusive

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen - Map
 
 
"Great resort"
My son and I stayed a week at this resort and had a wonderful time. Here are some pluses and minuses: The pool is awesome for adults and kids. It's huge and almost has a different vibe from one end to another. The bar service is fast and friendly. The beach is literally a few feet away from the pool. The set up is nice and the beach area is kept pretty clean. The hibachi dinner was a fun and lively experience. It's a definite must do for a dinner reservation. The only negatives I had was that the breakfast buffet wasn't very great and they only allow you a certain number of dinner reservations based upon the number of nights you're staying. I believe it's 1 every 3 nights of stay. We were only allowed one dinner reservation as we stayed 4 nights. I think that should be changed to allow as many as the guests would like upon availability. I would stay somewhere else next time and that's mainly because I want to try out different resorts. Overall, Iberostar Tucan is a great experience and I'd recommend it for families.
Traveller from Colorado
Nestled on the beach, this Playacar resort is within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Golf …More
Iberostar Paraiso Maya All Inclusive - Playa del Carmen Hotels
Rating: 4.0 Stars

Iberostar Paraiso Maya All Inclusive

Chetumal Puerto Juárez, Km. 309, Playa del Carmen - Map
 
 
"Building 61 is perfect...by pool, beach, & buffet."
3 Girls and mom...we loved it. We're world travelers and this was a a super place.
Traveller from Hickory, NC
The excellent location allows travelers to get around easily and to therefore enjoy a landscape of natural and cultural …More
Iberostar Quetzal All Inclusive - Playa del Carmen Hotels
Rating: 3.5 Stars

Iberostar Quetzal All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen - Map
 
 
"Great Resort for a Relaxing Vacation "
Had such a great time at the Iberostar Quetzal. Connected to a second Iberostar resort (Iberostar Tucan) and located on the strip with other resorts, the Questzal is not too big and not too small. Pristine cleanliness, great bars, a la carte restaurants (included), multiple buffets, ice cream bars, pools, beautiful clean beach - the resort offers everything you would want on a trip to Mexico. They also offer great free activities on the beach (volleyball, games, etc.), there's a dive shop on site for snorkeling and scuba excursions and other offerings e.g. jet skis. Also good to know, the nightlife is only a short 10 minute cab ride away. Needless to say, I had a great time and would recommend the resort to anyone considering a trip to PDC. Fun for singles, couples, and families.
A Traveller
Nestled on the beach, this Playacar resort is within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Golf …More
Iberostar Paraiso Del Mar All Inclusive - Playa del Carmen Hotels
Rating: 3.5 Stars

Iberostar Paraiso Del Mar All Inclusive

Carretera Chetumal-Puerto Juarez Km 309, Playa del Carmen - Map
 
 
"Family Spring Break"
Check in was okay, had requested early check in but still had to wait. Inquired about upgrade to Lindo only room available was a king and since we traveled with daughter would not work. We had lunch while waiting on room. Standard room was standard. Double beds not comfortable. Ants in bathroom and mold on wall by ceiling in bathroom. Didn't want them coming in spraying insecticide so didn't call about it. Besides, we weren't in room long enough. Room temperature in evening could have been cooler. Our maid service was excellent. All staff were friendly and went out of their way. Grounds were beautiful, clean and safe. Buffet food good, if you went hungry your own fault. We only received 2 ala cart dinners and both were Excellent. We had the Mediterranean and Japanese. They try relentlessly to get you to go to the special breakfast and we avoided it as we have sat through it at other resorts. Same thing. We don't go on vacation to waste time on a sales presentation. SPA is adults only. Myself and 16 yr. old daughter had massages on beach and were given certificate for wet areas of spa, but when we got there found out adults only and she was denied entry. We never used it. Service at the beach buffet was lacking. We had been trying other resort chains and hadn't been to Iberostar in a few years. Would we return, maybe.
Traveller from Brownsburg, IN
Located in Playa del Carmen, this beachfront resort is next to a golf course, 1.2 mi (1.9 km) from El Manglar Golf Course …More
Iberostar Paraiso Beach All Inclusive - Playa del Carmen Hotels
Rating: 3.5 Stars

Iberostar Paraiso Beach All Inclusive

Carretera Chetumal, Playa del Carmen - Map
 
 
"Will be back !!!!!!! "
This is our second time at this particular resort !!!! We LOVE everything about it !!! The food at the specialty restaurants is delicious, but you need to make reservations as soon after you check in to the resort. The concierge handles all the information needed. There is a winding pool which allows two separate areas to sit in the lounge chairs. A "quiet" side, and the "party" side !!! The entertainment staff on the party side are a riot !! I'm 63 and prefer the action. Fun to watch !! The beach area is beautiful !! The ocean well groomed too. The only drawback is that the drinks are weak. You have to ask for more poured in your glass. But bartenders are happy to oblige !! Tips help as well. They all work hard and deserve it, including all the wait staff. Our room was extremely clean and the maid always was accomodating !!! We've been to 8 Iberostar resorts and always have had a wonder, memorable time !!
Traveller from brighton, michigan
Located in Playa del Carmen, this beachfront resort is next to a golf course, 1 mi (1.7 km) from El Manglar Golf Course, and …More

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    From 68,143 Reviews