Search Hotels with Room Service in Riviera Maya

"Buffet was always cold and I made sure I was first in , Staff great all staff ! 2 massages great , always cold food ! "

"Overall amazing experience. The property and room were clean, the staff was amazing and the pool was perfect."

"Amazing resort, and extremely family oriented. The staff is incredible and very attentive."

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"The staff was absolutely amazing, and the resort itself was breathtaking — easily the most beautiful resort I’ve ever stayed at. Every meal we had was incredible, from the restaurants to the room service. El Gaucho was definitely our favorite restaurant! My partner and I celebrated our 3-year anniversary during our stay, and the resort made it feel so special. We attended the Chic Cabaret and experienced a beautiful cultural show, along with a special dessert and anniversary shoutout that was so thoughtful. Every staff member we encountered was kind, attentive, and welcoming. We truly loved every minute of our stay and cannot wait to return."

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."

"The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly. "