Title: Casa Kaoba Hotel & Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Kaoba Hotel & Suites Hotel with a full-service spa, near Xplor Theme Park ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/52428dcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8508041e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/0409a1f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/c22c7744.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Kaoba Hotel & Suites offers a tranquil escape near Xplor Theme Park. Guests enjoy the outdoor pool surrounded by gardens and a pleasant terrace for relaxing. The property provides WiFi in all rooms, while the Ceiba Negra restaurant serves satisfying meals throughout the day. VIP Access 8.6 Excellent ## Popular amenities - - - - Spa - 24/7 front desk - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d8dc21ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Premium bedding Hairdryer Private bathroom Free bottled water Cable channels - Sleeps 2 - 1 King Bed ![Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d9f7fb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 9.8 Exceptional 6 reviews ### Highlights Balcony Air conditioning Flat-screen TV Ceiling fan Premium bedding Hairdryer Private bathroom Free bottled water - Sleeps 4 - 2 Double Beds ![Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/ec777f95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.8 Excellent 9 reviews ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Sofa bed - single Premium bedding Ceiling fan Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Suite, Multiple Beds | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d60182d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 8.2 Very good 12 reviews ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Separate bedroom Ceiling fan Premium bedding Hairdryer - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Large Single Sofa Bed ![Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/0409a1f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Private plunge pool Air conditioning Kitchenette Fridge Flat-screen TV Separate bedroom Ceiling fan Premium bedding - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV 3 bedrooms Ceiling fan Premium bedding 3 bathrooms - 3 bedrooms - Sleeps 10 - 1 King Bed and 4 Queen Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Kaoba-Hotel-Suites.h37070571.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Kaoba-Hotel-Suites.h37070571.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60658%2C-87.10911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HNZUb0z8Jcx7Fggz_FyturPi-kg=) Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710 #### What's nearby - Xplor Theme Park - 2 min drive - 1.8 miles - Playacar Golf Club - 4 min drive - 2.9 miles - Playacar Beach - 5 min drive - 2.5 miles - Xcaret Eco Theme Park - 6 min drive - 3.1 miles - Ferry to Cozumel - 8 min drive - 3.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive #### Restaurants - ‪Festival Grand Buffet - ‬6 min drive - ‪rosa roja - ‬8 min drive - ‪Costero - ‬8 min drive - ‪Blue Moon Beach Bar Sandos Select Club - ‬6 min drive - ‪Cupcake Cafe - ‬6 min drive ## About this property ### Casa Kaoba Hotel & Suites Hotel near Xplor Theme Park You can look forward to free continental breakfast, a terrace and a garden at Casa Kaoba Hotel & Suites. Indulge in a massage at kaoba wellness, the on-site spa. The on-site restaurant, Ceiba Negra, offers breakfast, lunch and dinner. In addition to conference space and a snack bar/deli, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and 1 meeting room - Tour/ticket information, a 24-hour front desk and a banquet hall - Guest reviews speak highly of the helpful staff Room features All guest rooms at Casa Kaoba Hotel & Suites offer thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Other amenities include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,032 reviews £60 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,531 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - 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Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,019 reviews £78 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to noon - A restaurant - Snack bar/deli ### Restaurants on site - Ceiba Negra ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2,045 square feet of conference space - Meeting room ### Outdoors - Garden - Terrace ### Full-service spa - Deep-tissue massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Casa Kaoba & Suites Del Carmen Casa Kaoba Hotel & Suites Hotel Casa Kaoba Hotel & Suites Playa del Carmen Casa Kaoba Hotel & Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Casa Kaoba Hotel & Suites have a pool? > Yes, this property has an outdoor pool. ### Is Casa Kaoba Hotel & Suites pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Casa Kaoba Hotel & Suites? > Self-parking is free at this property. ### What time is check-in at Casa Kaoba Hotel & Suites? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Casa Kaoba Hotel & Suites? > Checkout is at noon. ### Does Casa Kaoba Hotel & Suites provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Casa Kaoba Hotel & Suites located? > Situated in Playa del Carmen, this spa hotel is within 3 miles (5 km) of Xplor Theme Park, Xcaret Eco Theme Park and Quinta Avenida. Centro Maya Shopping Center and Playacar Beach are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Kaoba Hotel & Suites Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 435 8 - Good 196 6 - Okay 87 4 - Poor 40 2 - Terrible 36 ### 8.4/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Krista 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked last minute and it was a great price! ##### Krista Stayed 1 night in Sep 2025 ### 8/10 Good #### Rachel 4 Oct 2025 Liked: Cleanliness, staff & service Nice pool!! ##### Rachel Stayed 1 night in Oct 2025 ### 6/10 Okay #### Ana Maria 7 Aug 2025 Liked: Staff & service it was a good place to stay, the staff is very gentle. ##### Ana Maria Stayed 4 nights in Jul 2025 ### 8/10 Good #### Alyssa 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff are extremely pleasant and helpful. This isn’t a big hotel or resort. It's an inn...kind of like a bed and breakfast. The restaurant had limited, very basic options, the towel changes happen every 2/3 days only...overall the photos are accurate, just pay attention to what's in each room based on what you need. Taxis are easy to get to and from here so that's good too. ![](https://a.travel-assets.com/ugc/hotel-reviews/fc9ecd35-2c40-4b01-b027-6b7d16c61d0f-1758374580660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15522a7e-db50-4c5f-aef9-148bf077f9c2-1758374580542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3ea04da-497b-47a5-8410-cdae4586589b-1758374580182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a5672a8-0f97-46ac-b87f-fce957199cbd-1758374580220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alyssa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Edgar 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Edgar Stayed 1 night in Jun 2025 ### 8/10 Good #### Ivan 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the stay kids loved the pool ##### Ivan Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Gino 13 Jun 2025 Disliked: Amenities Very straight forward hotel, description is accurate ##### Gino Stayed 7 nights in Jun 2025 ### 8/10 Good #### Wallapa 18 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort It was good local hotel. Great for the prize If you plan not to stay all day in the hotel. I will be back for sure. ##### Wallapa Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Lesly 23 Apr 2025 Disliked: Staff & service, amenities, property conditions & facilities Good location ##### Lesly Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Claudia 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs. ##### Claudia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### chayanee 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service. We got the whole duplex bungalow for ourselves with breakfast included Definitely a great deal and a must return if we go back there ##### chayanee Stayed 1 night in May 2025 ### 8/10 Good #### Luis 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that they are pet friendly, and have a quiet and lovely place. ##### Luis Stayed 1 night in Mar 2025 ### 4/10 Poor #### Milady 24 Jul 2025 Disliked: Cleanliness, staff & service, amenities They don’t change towels and clean every 3 day our bed sheets were dirty and towels they offer breakfast free but you only choose one entry and the rest you pay ##### Milady Stayed 4 nights in Jul 2025 ### 8/10 Good #### Celia 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, room was spacious and quiet. ##### Celia Stayed 1 night in Jan 2025 ### 8/10 Good #### J 16 Dec 2024 Liked: Staff & service, amenities a good place to stay for visiting xcaret parks ##### J ### 6/10 Okay #### Blanca A 13 Aug 2025 Food service is not good and ##### Blanca A Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Denise 5 Jan 2025 Liked: Cleanliness, staff & service Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway. ##### Denise Stayed 10 nights in Dec 2024 ### 10/10 Excellent #### HECTOR 12 Apr 2025 Liked: Cleanliness, property conditions & facilities Nice for the price ##### HECTOR Stayed 1 night in Apr 2025 ### 8/10 Good #### Gonzalo 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice, a good hotel to stay if you are busy during the day. ##### Gonzalo Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### William 1 Feb 2025 Liked: Staff & service, property conditions & facilities Beautiful grounds and pool area ##### William Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jeniffer 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and peaceful place ##### Jeniffer Stayed 1 night in Jan 2025 ### 10/10 Excellent #### adriana 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very close to XCARET park. ##### adriana Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Nancy Mier 25 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelled like mold the smell was very strong and there was mold in the rooms ##### Nancy Mier Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Manuel 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to stay for Xplor and Xcaret Great check in staff very knowledgeable and friendly very professional. ##### Manuel Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Rodolfo 26 May 2025 Disliked: Amenities, property conditions & facilities Just ok ##### Rodolfo Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - 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