Title: Royal Hideaway Playacar All Inclusive - Adults only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Hideaway Playacar All Inclusive - Adults only Adults-only beachfront property with outdoor pool ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/d6937191.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/dac99f20-0fe0-4b39-b5a7-6a0170df157b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![6 restaurants, breakfast, lunch, dinner served; Spanish cuisine ](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/e6363e19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/602883ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/9f91d29d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Royal Hideaway Playacar All Inclusive - Adults only is on a beautiful beach with an outdoor pool and spa. Guests love the helpful staff and beachfront location. Enjoy golf, volleyball, basketball, or relax in a beach cabana with the resort's amenities. VIP Access 8.6 Excellent ## Popular amenities - - - Bar - Spa - Gym - Room service £252 includes taxes & fees 8 Dec - 9 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/w3831h2553x3y3-61c05f56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Sunrise) 8.0 Very good 2 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available LCD TV Fan Premium bedding Separate bath and shower Bathrobes - 538 sq ft - Partial sea view - Sleeps 3 - 1 King Bed ![Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/303016a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Relax Pool) 9.0 Wonderful 18 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available LCD TV Fan Premium bedding Separate bath and shower Bathrobes - 538 sq ft - Resort view - Sleeps 3 - 1 King Bed ![Luxury Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/91c353a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room 8.6 Excellent 35 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available LCD TV Fan Premium bedding Separate bath and shower Bathrobes - 517 sq ft - Sleeps 3 - 1 King Bed ![Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/803a1387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Royal View) 9.0 Wonderful 20 reviews ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available LCD TV Fan Premium bedding Separate bath and shower Bathrobes - 538 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/96e89208_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,675 reviews £248 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6cdee136-bf2b-4d5b-9796-455ce4bf4f6b&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60883%2C-87.08911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0aBOUBXVUuiUHp4hCL8LffFkSJA=) Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710 #### What's nearby - Piste Cyclable sur Paseo Xaman-Ha - 6 min walk - 0.4 miles - Playacar Golf Club - 6 min walk - 0.4 miles - Playacar Beach - 11 min walk - 0.6 miles - Mayan Ruins of Playacar - 11 min walk - 0.6 miles - Quinta Avenida - 2 min drive - 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬7 min walk - ‪Bar Arrecife - ‬15 min walk - ‪rosa roja - ‬7 min walk - ‪La Terraza - ‬7 min walk - ‪Turquesa - ‬1 min walk ## About this property ### Royal Hideaway Playacar All Inclusive - Adults only Luxury all-inclusive property near Playacar Beach At Royal Hideaway Playacar All Inclusive - Adults only, you can look forward to a beach bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a beachfront location, beach cabanas and beach volleyball. Treat yourself to a facial, a deep-tissue massage or a manicure/pedicure at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Spanish cuisine. Fitness classes are offered at the health club; other things to do include volleyball and basketball. Free in-room WiFi is available to all guests, along with a garden and a hair salon. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and a lifeguard on site - Free self-parking and valet parking - 2 outdoor tennis courts, meeting rooms and beach umbrellas - Massage treatment rooms, a billiards/pool table and ATM/banking services - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 200 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with separate baths/showers - Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Dining availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Rowing/canoeing Sailing Snorkelling Surfing/body boarding ### Land activities Fitness facilities Football Tennis Volleyball ### Entertainment On-site entertainment and activities On-site live performances Theme parties ## Similar properties ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - 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Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 75 reviews £308 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1810000/1802500/1802470/bbc83e21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Select Club at Sandos Playacar All Inclusive - Adults Only Area Playacar - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1802470&PinnedHotelID=1802470&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 3 bars/lounges - 6 restaurants - A beach bar - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Azia Avant Thai - Palazzo - Spices - The Grill - Ventanas ### Things to do - 2 outdoor tennis courts - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Fitness classes - Full-service spa - Health club - Outdoor pool - Tennis lessons ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Beach cabanas (surcharge) - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - 7 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Built in 1998 - Designated smoking areas - Lifeguards - Mosquito nets - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Fan - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: USD 3.5 per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The restaurants at this property enforce a formal dress code. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 17 years old and younger are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hideaway Playacar Playacar Hideaway Playacar Royal Hideaway Royal Hideaway Royal Hideaway All Inclusive Royal Hideaway Playacar Royal Hideaway Playacar All Inclusive Royal Playacar Royal Playacar Hideaway Occidental Royal Hideaway Royal Hideaway Mexico Royal Hideaway Playa Del Carmen Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen Royal Hideaway Playacar And Occidental Resorts Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico Royal Hideaway Playacar Adults Playa del Carmen Royal Hideaway Playacar Adults Royal Hideaway Playacar Resort All Inclusive Adults Royal Hideaway Playacar All Inclusive Adults Playa del Carmen Royal Hideaway Playacar All Inclusive Adults Royal Hideaway Playacar All Inclusive Adults Hotel Royal Hideaway Playacar Resort All Inclusive Adults only Royal Hideaway Playacar All Inclusive Adults Royal Hideaway All Inclusive Adults Royal Hideaway Playacar All Inclusive Adults only Royal Hideaway Playacar All Inclusive - Adults only Hotel Royal Hideaway Playacar All Inclusive Adults only Royal Hideaway All Inclusive Adults All-inclusive property Royal Hideaway Playacar All Inclusive Royal Hideaway Playacar Resort All Inclusive Adults only ## Frequently asked questions ### Does Royal Hideaway Playacar All Inclusive - Adults only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 8 Dec 2025 start from £252.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Royal Hideaway Playacar All Inclusive - Adults only? > Self-parking and valet parking are free at this property. ### What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only? > Checkout is at noon. ### Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only? > Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, rowing/canoeing and more. ### Where is Royal Hideaway Playacar All Inclusive - Adults only located? > Nestled on the beach, this Playacar property is within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal Hideaway Playacar All Inclusive - Adults only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 598 8 - Good 218 6 - Okay 93 4 - Poor 62 2 - Terrible 38 ### 10/10 Excellent #### Gary 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, the staff are just the best. This was our second time and we definitely will be back ##### Gary Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Andrea 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. The staff is great. Food is good. Drinks are great ##### Andrea Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### charles 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very very nice. Rooms clean Beach Magnificent what else ya want in Mexico Oh ya food Great ![](https://a.travel-assets.com/ugc/hotel-reviews/27b0d25b-59e9-47f6-93c5-f00215fcd81c-1762718081209.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c75378bb-c552-4753-b27c-f94befbd2e76-1762718112655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### charles Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Rene 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immaculate white sandy beach.excellemt service! Food options are great. This resort is outstanding for people over the age of 35. ##### Rene Stayed 5 nights in Oct 2025 ### 8/10 Good #### Jeffrey 22 Oct 2025 Liked: Cleanliness, staff & service, amenities Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort ##### Jeffrey Stayed 7 nights in Oct 2025 ### 8/10 Good #### Michael 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property & Staff are outstanding, however, it lacks identity & atmosphere. It’s a solid 3.5-4 star resort ! ##### Michael Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Emily 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful and peaceful balcony, where you can see the nice landscape and hear the ocean ![Gorgeous beach](https://a.travel-assets.com/ugc/hotel-reviews/066ded8f-725a-4ea2-9c90-039acb11f03b-1760400537262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fabulous room](https://a.travel-assets.com/ugc/hotel-reviews/aa6f03a5-2142-40a4-acb5-26f9e6815943-1760400535427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Gorgeous property](https://a.travel-assets.com/ugc/hotel-reviews/3838cead-b7b0-4b2d-9467-c8274f5cfc6c-1760400537507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice touches for all inclusive resort. ](https://a.travel-assets.com/ugc/hotel-reviews/ea0b6097-b320-421a-8799-9725a1a89467-1760400536037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 4 nights in Oct 2025 ### 8/10 Good #### Maria 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my 5th time staying at this resort. The staff is great and service is excellent. ##### Maria Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Iryna 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is nice that the pool facing the plan. This was our second time in this hotel and both times it was very nice. The only downside is not as much food variety. ##### Iryna Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Brenda 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light. ##### Brenda Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Justin Matthew 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort is very clean and staff very attentive. Palazzo had the best food of all of the restaurants. If you want a chair by the pool you’ll need to get up by 7am to fight for one though. They sit all day with towels on them. Would definitely return, however I’d ask for a first floor room. We were on the third floor which equates to four flights of stairs and there are no elevators available. ##### Justin Matthew Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jessica 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good. ##### Jessica Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Elvira 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room/ food / drinks/ ##### Elvira Stayed 6 nights in Sep 2025 ### 8/10 Good #### Stacy 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful and quiet and the staff was lovely. ##### Stacy Stayed 12 nights in May 2025 ### 10/10 Excellent #### Amalia 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a very good time at the hotel. There is room for improvement, but we would return! ![The Deck - best place for breakfast with a view](https://a.travel-assets.com/ugc/hotel-reviews/a05bb680-e686-4169-b5ea-a71e0179f25a-1757099942948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f835119-d6d9-4cb6-8a1f-fbc892aa494d-1757099953801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3eb8117-65f5-417e-bce5-cb5ee263caa7-1757100157679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/138fc25b-4dbd-48a9-86ee-212d4bfc8d33-1757100182371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amalia Stayed 4 nights in Sep 2025 ### 8/10 Good #### Justin 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed the location, resort and staff here. The beach was beautiful, with great views and delicious food. The resort and local shops don’t like to offer change for bills you get from the ATM, so plan ahead and get smaller bills before going to Mexico if you can, otherwise you’re basically spending $25 minimum every time you pay cash. You can pay card for things but it vibes with a percentage markup. ##### Justin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Michelle 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is awesome. Grounds are immaculate. Food was unbelievably good for an all inclusive. ##### Michelle Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### raymond 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been to over 30 resorts over the years and the Royal Hideaway is far and away the best we have ever stayed at. The amazing staff, the food and the attention to detail was off the charts. This is one of the very few resorts I would ever return to. ##### raymond Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Rickell 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Property is beautiful. They need more staff everywhere in all departments. All the staff they did have were very nice. Long wait times for meals to arrive. Room was not ready to 4:15/4:30 ish. The bar area where the pool tables are smelled moldy. Our room was great. ##### Rickell Stayed 2 nights in Oct 2025 ### 8/10 Good #### Leidys 5 Jul 2025 Liked: Cleanliness, staff & service Resort for relax only, very quiet and nice place ##### Leidys Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Melissa Nicole 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property delicious food and great customer service ##### Melissa Nicole Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Manuel 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite and classic. ##### Manuel Stayed 6 nights in Aug 2025 ### 8/10 Good #### Miles D 2 Nov 2025 Liked: Cleanliness, property conditions & facilities Extremely clean rooms were always taken care of. at multiple restaurants some of them good some of them not so good. Spices the Mexican restaurant was decent, but the service was extremely slow The grill, the steakhouse the appetizers were good. The steak was horrible. They served a New York strip, which was overcooked hard to eat. The Italian was amazing. I have no complaints. The Mediterranean was amazing. I have no complaints. The Asian was amazing as well. Overall, for the price it was good. ##### Miles D Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Richard Bryan 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Problem with air conditioner, flooded our bathroom, tv, phone and fridge did not work properly ##### Richard Bryan Stayed 8 nights in Nov 2025 ### 8/10 Good #### Blake Austin 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super spotless clean, very quiet, no parties (older age group), food was pretty good but chicken was terribly overdone at every restaurant but shrimp, fish and octopus were all good. The beach is wonderful with powder white sand and small waves. This location is somewhat sheltered from seaweed and they clean up the seaweed very fast. I recommend this place and it was an amazing value for us. ![](https://a.travel-assets.com/ugc/hotel-reviews/e5b38263-b9ed-4f1e-8c53-c39ffaba048e-1756484083280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2a1710af-fbe4-44a1-a4cd-23e878321a73-1756484079796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4b8a1a79-3820-45bd-a307-f3de44905469-1756484082369.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e58dd7ad-8db6-4c90-a527-310b91d4fdb3-1756484081480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Blake Austin Stayed 7 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Magic Blue Spa Boutique Hotel-Adult Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Magic-Blue-Spa-Boutique-Hotel-Adult-Only.h1671407.Hotel-Information) > > [Riviera del Sol](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riviera-Del-Sol.h899112.Hotel-Information) > > [Excellence Playa Mujeres - 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