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Barceló Maya Caribe - All Inclusive

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Overview of Barceló Maya Caribe - All Inclusive

VIP Access

Barceló Maya Caribe - All Inclusive

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi6 min walk
  • Popular LocationCenote Cristalino10 min walk
  • Popular LocationChikinha Cenote7 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

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  • Extra savings and perks for Rewards members
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About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Caribe - All Inclusive is connected to a shopping centre. Cenote Cristalino and Puerto Aventuras Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Akumal Beach. Don't miss out on a visit to Ecopark Kantun Chi. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.
Visit our Xpu-Ha travel guideOpens in a new window
Map

What's nearby

  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 10 min walk
  • Oasis Beach - 6 min drive
  • Chikinha Cenote - 7 min drive
  • Xpu-ha Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive

Restaurants

  • Bamboo Cafe & Smoothies - 4 min drive
  • Cafe Ole - 4 min drive
  • Salciccium Puerto Aventuras - 4 min drive
  • Nauti Burro - 5 min drive
  • Paparazzi - 5 min drive

About this property

Barceló Maya Caribe - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Barceló Maya Caribe - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Caribe Buffet
  • Capitan Morgan Grill
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12105 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

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Policies

Check-in

Check-in from 3 PM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 523 out of 988 reviews
5 - Excellent 53%
Rating 4 - Good. 240 out of 988 reviews
4 - Good 24%
Rating 3 - Okay. 112 out of 988 reviews
3 - Okay 11%
Rating 2 - Poor. 59 out of 988 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 988 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I ve been to Barcelo many times and this was the most disappointed Experience. Staff ( except for manager) is incompetent and not pleasant, unwilling and unable to help, rooms are old, leaking water ( we had 2 rooms, both had water leaks needing fixing at different days. Food was ok, simple, minimal variations throughout a week. Not enough sitting areas at the beach. Kids club- staff doesn’t even smile, and is not welcoming. And cherry on the cake: both us and our friends found that small stuff was missing from the rooms ( expensive cream, hair balm, and I think something else). That was not the whole list but enough to list here. I don’t think I ll be back. We stayed at Caribe. Special thanks to manager Érica and her staff member Araceli who at least tried to help us out.
Stayed 7 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
I like the concept of the Resort. Its biger than Barcelo Dominican Republic. The food was more testy than RD. But the pool that have the bar was very dirt. The Night Club continue CLOSE no Fiesta. You will be very bored after 10 pm. nothing to do at nigth. If you want to have fun at Night you need to pay $150 to go to Cocobongo club every night. The emploees were so atentive and very friendly. I stayed 6 night and they only give me 3 dinnners in the restaurants my last stay they give me 1 visit per night. This is my third time at Barcelo hotels and it was ok.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how we could pool hop and the beach was very very close!
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Caribe but they moved us to Tropical. Beautiful spacious pools. Food and service was good. Plenty of lounge chairs at pool and beach.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback is the distance from the airport. A taxi will run you about $150 each way. Other than that, it’s fabulous! We will be back!
Stayed 6 nights in Jun 2022