Search Hotels by Palladium in Riviera Maya from £329

"The rooms were beautiful and very spacious! The amenities and staff were outstanding. The only notes we have, are that the beach is further away, the rooms often felt sandy from the sand surrounding the pools. They could do a better job at cleaning the rooms, though the overall experience was amazing! "

"I was very impressed. The rooms were very clean, the staff were friendly and helpful, and the food was amazing! I am celiac and there were so many options for me to chose from."

"We had a fabulous time celebrating my 60th with my best friend at Tulum! Erik, Danny, and all the entertainers were so much fun! The food and drinks were great and we paid extra for Hibachi which I highly recommend. Everyone was so happy and very polite. All the workers worked hard to make our experience a memoriable one. CHEERS to TULUM!"

"Staff were so friendly and helpful, facilities were clean and well maintained, food was excellent!"

"This experience was by far one of the best experiences my entire family have had. The service was fantastic, the facilities were clean, the food was delicious, and there were so many activities and things to do. I huge thank you to Alejandro at the reception desk who was a gem, to Jose and Joel who were magnificent at the Beach Bar, to Eduardo who was fantastic at the Snack Bar at Colonial, to Cecilia who was a wonderful waitress at the Hacienda PM buffet, to the chef extraordinaire David at Portofino who’s food was delicious, to Francisco and Jonathan who’s service at Portofino made us feel special, and to our wonderful concierge David and Rafael who were a power team always checking after us and giving us updates for our day….you all made this experience exceptional and one that I wish many other families would enjoy. I am Palladium loyal now for life. Thank you again for all that you did. "

"This place is amazing….! The entire resort is beautiful…..the rooms are clean…the food is great and the staff very very friendly! I already purchased a package to return 😂. Parks were super fun and kind friendly!!"

"Cleanness the food the view are all great. "

"staff are friendly and very nice"

"Beautiful hotel! It is enormous and it takes a bit of time to learn the layout. Signage could be improved. Staff were very helpful and everyone spoke English well. We will go back!"