Riviera Maya Cheap Holidays

I originally booked Ocean coral, but due to renovations they offered me their sister's hotel-ocean riviera paradise. It was beautiful. Very kids friendly. Total 9 people traveling and 1 child and we had 3 rooms. Food was delicious I didn't have an issues.

Fue una maravillosa experiencia desde la llegada hasta el momento de salir. El lugar es hermoso y ofrece muchas amenidades.

This was my third stay at Devossion, and this time I brought my nephew to celebrate his 31st birthday. We had a great time eating, drinking, and hanging out around the resort, especially at the lobby bar. The guys there are awesome and so friendly. Honestly, the entire staff was great from start to finish. I’m still giving five stars, but I want to share something that happened at checkout. My nephew wore an expensive pair of shoes on the flight down - first time wearing them, and when we checked in, he put them in the closet. He never wore them during the trip. When we were packing to leave, he went to put them on, and they were gone. We searched the entire room top to bottom and couldn’t find them. I reported it to the front desk when we checked out, and the clerk took down a report. I’m not expecting much to come of it, but it was disappointing. I don’t want to accuse anyone, but no one else should have had a reason to be in our room besides housekeeping, and we had left a tip every day for the cleaning of our room. That’s the part that bothers me most. I hope management looks into this, because the rest of the experience was excellent and I’d hate for something like this to take away from what the staff does so well.

Specialty restaurants were great, buffet was OK. Enjoyed the main pool and cabana bar at North Beach

Room clean. No hot water in shower but there was good hotwater in bathroom though. Some knocking sound of air conditioner every 30-60 minutes was disturbing. Staff very nice and overall very clean. Good housekeeping service

I originally booked Ocean coral, but due to renovations they offered me their sister's hotel-ocean riviera paradise. It was beautiful. Very kids friendly. Total 9 people traveling and 1 child and we had 3 rooms. Food was delicious I didn't have an issues.

This was my third stay at Devossion, and this time I brought my nephew to celebrate his 31st birthday. We had a great time eating, drinking, and hanging out around the resort, especially at the lobby bar. The guys there are awesome and so friendly. Honestly, the entire staff was great from start to finish. I’m still giving five stars, but I want to share something that happened at checkout. My nephew wore an expensive pair of shoes on the flight down - first time wearing them, and when we checked in, he put them in the closet. He never wore them during the trip. When we were packing to leave, he went to put them on, and they were gone. We searched the entire room top to bottom and couldn’t find them. I reported it to the front desk when we checked out, and the clerk took down a report. I’m not expecting much to come of it, but it was disappointing. I don’t want to accuse anyone, but no one else should have had a reason to be in our room besides housekeeping, and we had left a tip every day for the cleaning of our room. That’s the part that bothers me most. I hope management looks into this, because the rest of the experience was excellent and I’d hate for something like this to take away from what the staff does so well.

Room clean. No hot water in shower but there was good hotwater in bathroom though. Some knocking sound of air conditioner every 30-60 minutes was disturbing. Staff very nice and overall very clean. Good housekeeping service

The best thing is the staff Always helpful and nice . The room wasn't well mantain. Safety box and the room door gave problems to open all the time. Floor ceramic tiles broken in many places in the property. Making it dangerous.

I originally booked Ocean coral, but due to renovations they offered me their sister's hotel-ocean riviera paradise. It was beautiful. Very kids friendly. Total 9 people traveling and 1 child and we had 3 rooms. Food was delicious I didn't have an issues.

This was my third stay at Devossion, and this time I brought my nephew to celebrate his 31st birthday. We had a great time eating, drinking, and hanging out around the resort, especially at the lobby bar. The guys there are awesome and so friendly. Honestly, the entire staff was great from start to finish. I’m still giving five stars, but I want to share something that happened at checkout. My nephew wore an expensive pair of shoes on the flight down - first time wearing them, and when we checked in, he put them in the closet. He never wore them during the trip. When we were packing to leave, he went to put them on, and they were gone. We searched the entire room top to bottom and couldn’t find them. I reported it to the front desk when we checked out, and the clerk took down a report. I’m not expecting much to come of it, but it was disappointing. I don’t want to accuse anyone, but no one else should have had a reason to be in our room besides housekeeping, and we had left a tip every day for the cleaning of our room. That’s the part that bothers me most. I hope management looks into this, because the rest of the experience was excellent and I’d hate for something like this to take away from what the staff does so well.

Specialty restaurants were great, buffet was OK. Enjoyed the main pool and cabana bar at North Beach