Title: Gota de sal Playa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gota de sal Playa Hotel with an outdoor pool, near Playa del Carmen Main Beach ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/9ad16a46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/8c26a2e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/4e0ae26e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/762681c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/d9812a11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gota de sal Playa offers a tranquil retreat near Quinta Avenida. Relax on the terrace, take a refreshing dip in the outdoor pool, and stay connected with in-room WiFi. 7.6 Good ## Popular amenities - Pool - Housekeeping - Pet-friendly - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11911296&PinnedHotelID=11911296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Free WiFi](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/8196660d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Pool View - Sleeps 2 ![Free WiFi](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/cc82793e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard with Pool View - Sleeps 4 ![Free WiFi](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/38f7e3b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Microwave ### Highlights Garden Air conditioning Heating Fridge Flat-screen TV Ceiling fan Private bathroom Microwave - 323 sq ft - Sleeps 2 - 1 Double Bed ![Standard Quadruple Room, 2 Double Beds, Microwave | Free WiFi](https://images.trvl-media.com/lodging/12000000/11920000/11911300/11911296/9d6d2822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds, Microwave ### Highlights Garden Air conditioning Heating Fridge Flat-screen TV Ceiling fan Private bathroom Microwave - 323 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 677 reviews £114 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/5755f091_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,000 reviews £380 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100120000/100114100/100114025/b7ccce00_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.2 Wonderful 67 reviews £413 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/8bc31ce0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £363 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328200/328185/6a97786e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,000 reviews £124 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/35f1d843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Parking included 7.0 Good 18 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews £73 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £301 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 108 reviews £460 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=93771993-625a-49fc-b45e-5ce5031bddca&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Gota-De-Sal-Playa.h11911296.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Gota-De-Sal-Playa.h11911296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63429%2C-87.07648&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RiTPiKCnGHdPPyQjE_XkSk22V_c=) Av. Constituyentes entre 40 y 45, mza 11, Col Gonzalo Guerrero, Playa del Carmen, QROO, 77710 #### What's nearby - Central Square - 10 min walk - 0.5 miles - Quinta Avenida - 13 min walk - 0.7 miles - Playa del Carmen Main Beach - 14 min walk - 0.8 miles - Mamitas Beach - 17 min walk - 0.9 miles - Playa del Carmen Maritime Terminal - 4 min drive - 0.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Burger King - ‬3 min walk - ‪Las Karnitas - ‬3 min walk - ‪El Nativo - ‬4 min walk - ‪Cantina Don Pp - ‬4 min walk - ‪Parrilleros Playeros - ‬1 min walk ## About this property ### Gota de sal Playa Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Gota de sal Playa provides amenities such as a terrace. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - A round-trip airport shuttle (surcharge), express check-out and concierge services - Tour/ticket information Room features All guest rooms at Gota de sal Playa boast comforts, such as air conditioning, as well as More conveniences in all rooms include: - Heating and ceiling fans - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Private gardens, fridges and microwaves ## Similar properties ![Presidential Suite | 1 bedroom, premium bedding, iron/ironing board, travel cot](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/7bb1d093.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santuario Playa Downtown Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 228 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/897100/897074/ad0ab3d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Itzaes by 5th av Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 218 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=897074&PinnedHotelID=897074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/f43e7744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Water Hotel Playa del Carmen - Hot tub - Pet-friendly - Parking included - Free WiFi 8.4 Very good 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/0da5dda6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrasse Hotel Playa del Carmen Luis Donaldo Colosio - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 176 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/c5c865d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MX portal maya Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 7.6 Good 127 reviews £36 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/56f29e39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 429 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100940000/100933500/100933457/148b9d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Maca Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=100933457&PinnedHotelID=100933457&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,599 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Things to do - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No lift ### More - 3 floors - Built in 2012 ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator ### More - Air conditioning - Ceiling fan - Heating ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from 9 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 1200 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Caribe Corazon Hotel Playa del Carmen Caribe Corazon Hotel Caribe Corazon Playa del Carmen Caribe Corazón Hotel Boutique Playa del Carmen Caribe Corazon Riviera Maya/Playa Del Carmen, Mexico Caribe Corazón Boutique Playa del Carmen Caribe Corazón Boutique Caribe Corazón Hotel l Carmen Gota de Sal Playa Hotel Gota de Sal Playa Playa del Carmen Gota de Sal Playa Hotel Playa del Carmen ## Frequently asked questions ### Does Gota de sal Playa have a pool? > Yes, this property has an outdoor pool. ### Is Gota de sal Playa pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Gota de sal Playa? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Gota de sal Playa? > Checkout is at noon. ### Does Gota de sal Playa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies. ### Where is Gota de sal Playa located? > Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gota de sal Playa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 37 8 - Good 33 6 - Okay 19 4 - Poor 7 2 - Terrible 12 ### 2/10 Terrible #### Verified traveller 3 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities NO HICE CHECK IN, NO HABÍA NADIE EN LAS INSTALACIONES, CASI ME QUEDÓ DURMIENDO EN LA CALLE Y EXPEDÍA SIGUE SIN DEVOLVER MI DINERO NI COMUNICARSE. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 14 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésimo servicio, el teléfono del hotel nunca lo contestan no hay teléfono ni en su página ni en Google que sirva ! Además si llegas después de medianoche te quedas afuera nadie te abre la puerta es un mal hotel no se queden ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 26 Jul 2019 Liked: Cleanliness Es muy buen hotel. Habitaciones cómodas muy buena ubicación y excelente costo ##### Verified traveller Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller 25 May 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Acondicionar mejor los baños Los baños no tienen privacidad y se inunda toda la habitación ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Andrea 15 May 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was the most horrible stay from my entre life not recomended plus it wasnt clean at all ##### Andrea Stayed 5 nights in May 2019 ### 8/10 Good #### MARIA ISABEL 6 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno. El hotel es céntrico no es la primera ve que nos quedamos ahí..quizás le falte un poco actualizar su aspecto sólo eso ##### MARIA ISABEL Stayed 1 night in Apr 2019 ### 6/10 Okay #### Verified traveller 25 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 15時に，check-inが15分延長。HOTELのGateに鍵が掛かっていて暑いなか待たされた。その後の対応は，良かった。室内もほぼ清潔。設備もまあまあだった。Poolは,，泊りの子供が入り汚れたままでした。 ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 21 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente habitación bien servicio y buena zona. Instalaciones al 100 ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 27 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena opción si visitas playa del carmen, excelente servicio, personal amable, bonito estilo de decoración, excelente área de alberca, ponen mesa de café y pan tostado en las mañanas. Único detalle que no cuenta con estacionamiento, se debe estacionar sobre línea de calle. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### EDUARDO 24 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno Muy bien.. Agusto ##### EDUARDO Stayed 3 nights in Feb 2019 ### 8/10 Good #### EDUARDO 24 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno Ecxelente..cumplio con mis espectstivas ##### EDUARDO Stayed 3 nights in Feb 2019 ### 8/10 Good #### Gateway, TOKYO.　JPN 30 Nov 2018 Liked: Cleanliness, property conditions & facilities, room comfort 通りに面しているが，静かなHOTEL。 ##### Gateway Stayed 4 nights in Nov 2018 ### 10/10 Excellent #### Jehu, Monterrey 15 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena ubicacion y excelente precio la limpieza muy buena nos dejaron entrar antes del check in sin costo adicional lo cual habla muy bien muchas gracias por todo sin duda regresaremos ##### Jehu Stayed 3 nights in Nov 2018 ### 8/10 Good #### Guadalupe 6 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general bien Bien, el baño compadre la puerta con la regadera y se moja ##### Guadalupe Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Verified traveller 30 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% Recomended Very nice place in a great location ... ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### RICARDO 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GRACIAS POR EL MEJOR SERVICIO EXCELENTE LA VERDAD MUY BUEN SERVICIO ##### RICARDO Stayed 5 nights in Sep 2018 ### 6/10 Okay #### YAZMIN, CAMPECHE 20 Jul 2018 #### BUENA UBICACION HOTEL CERCA DE LA 5 TA AVENIDA, TRANQUILO Y DENTRO DEL PRECIO QUE SE PAGA, VALE LA PENA COMENTAR QUE ÍBAMOS CON LA IDEA DE HABER LEÍDO OTRAS MALAS EXPERIENCIAS DE USUARIOS SIN EMBARGO ES IMPORTANTE LEER LAS NORMAS DEL HOTEL Y EVITARAS ATRASOS, TE RECOMIENDO LLEVAR SIEMPRE TU LLAVE Y NO TENDRÁS PROBLEMAS PARA ENTRAR A LAS INSTALACIONES, PROCURA LLEGAR ANTES DE LA MEDIA NOCHE SI ES QUE VAS A REGISTRARTE YA QUE EL HOTEL TE ESPECIFICA QUE NO HAY PERSONAL DE GUARDIA DESPUÉS DE ESA HR Y ES VERDAD! EN GENERAL EL HOTEL ESTARÍA MUCHO MEJOR SI LOS USUARIOS NO PENSARAN QUE LAS ADVERTENCIAS DEL HOTEL NO SON CIERTAS Y SE PONGAN A GRITAR PARA QUE LES ABRAN ##### YAZMIN Stayed 3 nights in Jul 2018 ### 8/10 Good #### Vincent 14 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Good ! The hotel was good, but the pool was a little bit dirty. The location wasn’t so good too but we knew it so it was ok. Staff is very friendly and helpful ! ##### Vincent Stayed 2 nights in Jun 2018 ### 6/10 Okay #### Verified traveller 16 May 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Más o menos bien, la cama cómoda y el cuarto limpio, pero no nos gustó el baño y aveces el agua salía fría. ##### Verified traveller Stayed 4 nights in May 2018 ### 10/10 Excellent #### Verified traveller 25 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Survice was geweldig kamer was perfect goeie locatie ##### Verified traveller Stayed 3 nights in Apr 2018 ### 2/10 Terrible #### Verified traveller 20 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No había personal para atención y no pude usar las Nadie atendió la resepcion espero me puedan hacer el reembolso gracias ##### Verified traveller Stayed 1 night in Apr 2018 ### 2/10 Terrible #### ruby, yucatan 20 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### terrible hotel, no tiene front desk 24hrs terrible el hotel, llegamos antes de las 11pm y no habia nadie en recepción para atendernos y entregarnos la habitacion, nos quedamos sin habitacion varados en playa del carmen en fin de semana y de madrugada. solo nos atendio una huesped que nos indico que el personal de recepcion ya se habia retirado. no lo recomendaria jamas. ##### ruby Stayed 3 nights in Feb 2018 ### 4/10 Poor #### Dolores, mexico 10 Feb 2018 Disliked: Staff & service, property conditions & facilities #### Lejos de la playa con pésimo internet Queda a 25 minutos caminando. Nunca funcionó el internet. No habia agua caliente y cuando lo reporté me dijeron que se había descompuesto y que iba a tardar días y cuando yo dije que solución daban solo respondieron esperar. Las habitaciones tenian moho en algunas zonas. Como hotel de paso puede funcionar. ##### Dolores Stayed 9 nights in Jan 2018 ### 8/10 Good #### Myriam, Veracruz 12 Jan 2018 Liked: Staff & service, room comfort #### Una estancia agradable El hotel y el personal hacen de tu estancia una agradable experiencia. En general las instalaciones resultaron cómodas y espaciosas. Y siempre que solicitamos algo nos atendieron con amabilidad. Adicional a ello por las mañanas ofrecen una barra de cortesía con pan, té y café. Sólo hay que estar temprano o atento porque se termina rápido pues el producto que ofrecen es de calidad ##### Myriam Stayed 2 nights in Nov 2017 ### 6/10 Okay #### Verified traveller 11 Jan 2018 esta agradable pero el baño fue lo que no nos gusto ##### Verified traveller Stayed 5 nights in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Playacar - 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