Catalonia Riviera Maya Resort and Spa All Inclusive

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Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
5 outdoor pools, pool umbrellas, pool loungers

Overview of Catalonia Riviera Maya Resort and Spa All Inclusive

VIP Access

Catalonia Riviera Maya Resort and Spa All Inclusive

4.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783

Explore the area

  • Popular LocationCEDAM Museum11 min walk
  • Popular LocationOasis Beach11 min walk
  • Popular LocationPuerto Aventuras Marina12 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Puerto Aventuras

Located in Puerto Aventuras, Catalonia Riviera Maya Resort and Spa All Inclusive is next to a golf course and on a private beach. Ferry to Cozumel is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Consider Ecopark Kantun Chi and Akumal Ecological Center. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive

Restaurants

  • Bellavista - 4 min walk
  • La Caleta - 5 min walk
  • Restaurant Latitude 20 - 6 min walk
  • Nauti Burro - 9 min walk
  • Makito - 10 min walk

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Catalonia Riviera Maya Resort and Spa All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 423 rooms feature modern comforts such as plasma TVs with cable channels, along with free WiFi. Furnished balconies, rainfall showerheads and free bottled water are among the other amenities available to guests.
Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegria Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 9 bars/lounges

Things to do

  • 9 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Restaurants on site

  • La Brisa
  • El Mercado
  • Bamboleo
  • La Creperie
  • Bellavista

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 368 out of 973 reviews
5 - Excellent 38%
Rating 4 - Good. 265 out of 973 reviews
4 - Good 27%
Rating 3 - Okay. 157 out of 973 reviews
3 - Okay 16%
Rating 2 - Poor. 100 out of 973 reviews
2 - Poor 10%
Rating 1 - Terrible. 83 out of 973 reviews
1 - Terrible 9%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness
Pros: Nice property with above average buffet food. Walking distance from shopping and restaurants. Cons: Inconsistent service. No is generally the first response by staff. I did not make second request but heard from many others if you want something you have to be persistent. Tipping did not seem to change staff responsiveness. I do not see significant benefit with Privilege rooms except access to Beloved restaurant. I felt I had to fight for all the "privilege benefits" and did not care enough to wait in lines and argue for them. We are low maintenance and self-sufficient and did fine with this. If you like to be pampered this may not be the place for you.
Stayed 7 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and ALL workers are friendly and constantly busy. The food was ok to good with the steak house grill being our favorite. We were in an ocean view room until our 2nd night when the toilet from above us started to leak though our ceiling. With the help from the front desk we got moved and upgraded to an ocean front room. When we were packing up to come home we found that we had left 2 hoodies in our last room, figuring that we would never see them again we asked the front desk if they could find them and sure enough 20 minutes later they brought them to us. This was a great relief to my wife since it was one of her favorites. Cant thank the resort and staff enough for the return of these items. Upgrade to privledge room was well worth it for the use of the extra beach and the one time visit to the hydro spa which was a great experience.. Biggest down side of course is the seaweed. The guys are out there every day using pitchforks, front end loaders and dump trucks all day and at the end of the day it hardly looks like they made a dent in this stuff. Overall I give this resort a 4 star but I would never come back this late in the spring to Mexico if the seaweed is like this since we like to snorkel.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to Privileged upon arrival and our room is very nice, clean, and spacious. Customer service is excellent everywhere in resort, staff and servers are always happy and helpful and even offered to make me a fresh pot of coffee at 5am before the restaurants were open. Resort is extremely clean. Food has been excellent from the buffets all the way up to BeLoved. Always fresh and delicious. Drinks are great and haven’t waited for more than a minute or two for the next one, tipping well certainly speeds up service when there’s a crowd at the pool bar. Plenty of chairs available around pool and water, came out at 6am to hold chairs with our towels after reading all the reviews and I was the only one doing it, almost 7am now and only a few chairs reserved. Wifi works great from the lobby to the beach, full and speedy service everywhere. Yes the seaweed is abundant, they are working tirelessly to clean it up and it’s leaving by the truckfull but Mother Nature always wins. Really only smell it over on the Yucatan side because that’s the way the wind is blowing. Fortunately there’s plenty of pools and chairs so beach isn’t missed much. Masks are only required when walking into restaurants and getting food at buffet, no masks once seated. All in all the food is delicious, plentiful, and fresh, the service is outstanding, and the resort is clean and well maintained. My only regret is not staying for longer…. Would definitely recommend Catalonia Riviera Maya!!!
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The willingness and helpfulness off all the staff was exceptional.
Stayed 6 nights in Apr 2022

1/5 Terrible

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I been to 4 other catalonia hotel and i love the resort and the value for the customers. This location by far been the worse. With the Service i can count how many people actually smile at me. If i asked for something i got a serious face. I get we all have bad days but we were there for 6 night. I actually brought with us a couple that never experience catalonia and they even notice the attitud. The food very basic the drinks super water down and if you didnt have exclusive bracelet and paid extra u get nothing but cheap alcohol and not allow to use beach bed chairs. now we were privileged and still didnt get treated as a value customer. Again i only say this because I have experience catalonia resorts before i know their service. And this will.be my last stay. The animation team was great. They the only one that made our week better. The beach had had a serious kelp problem. They did tryed to clean but it was imposible. So many bugs and the smell was horrible. I did called to cancel because i notice some reviews i was told not to worry. And it was fine. It wasn't. The pics dont look like the location. You only get 30.minutes for water sports and in the description it says included. Will not book this location again.
Stayed 6 nights in May 2022