Title: Hard Rock Hotel Riviera Maya - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=447258&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Riviera Maya - All Inclusive Luxury property on the beach, with 2 outdoor pools ## Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive ![2 outdoor pools - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Jet Set with Sarita](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/28373ed3-4c96-4a7a-865c-7c888f3f9902-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Library - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/ea06913a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/0d751c9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, beach umbrellas, beach towels - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/86566b11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers escape at Hard Rock Hotel Riviera Maya - All Inclusive. Enjoy an 18-hole golf course and private beach. The property features 9 on-site restaurants with international cuisine, and in-room WiFi keeps everyone connected. VIP Access ## Reviews 7.8 Good ## Popular amenities - Hot tub - Bar - All-inclusive £342 includes taxes & fees 14 Dec - 15 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 38 of 38 rooms ### Deluxe Gold King Room - Sleeps 2 ### Deluxe Diamond King Room - Sleeps 2 ### Deluxe Family Room - Sleeps 5 ### View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/90a8a3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Gold Deluxe King Room ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gold Deluxe King Room 8.0 Very good 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Diamond) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/312ff439.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold) 8.0 Very good 19 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/89df5bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold, Pure Wellness) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Heaven, Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Heaven, Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8fce89fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven, Gold) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 482 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/710647e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/ff9c9679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 964 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Heaven, Rock, Platinum Rooftop) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Heaven, Rock, Platinum Rooftop) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - 5166 sq ft - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 2583 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7130ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 964 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Family Room ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 964 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/3fd5d5f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - 1928 sq ft - Partial ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - 5166 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - 2583 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven - Swim Up) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Blackout curtains - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/461f10ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/21aa9bd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Heaven) ![Separate bathtub and shower, jetted bath, rainfall showerhead](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a9dd38dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven) ![Deluxe Room, 1 King Bed (Heaven) | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/9cf93bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Two Double Room with Partial Ocean View ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a4d7bdd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Room with Partial Ocean View - Sleeps 3 ### Suite, 2 Bedrooms, Oceanfront (Rock Suite) - Sleeps 6 ### Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge) - Sleeps 6 ### Deluxe Gold-Double Beds - Sleeps 3 ### Royal Room, 1 King Bed (Heaven, Rock Royalty) - Sleeps 2 ### Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty) - Sleeps 2 ### Deluxe Room, 1 King Bed (Heaven-Swim up) - Sleeps 2 ### Suite (Heaven, Rock Suite Platinum) - Sleeps 6 ### Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50700%2C-87.21536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J2hwIrNGZtFyWrcVzwmodNsZfGk=) Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710 #### What's nearby - Kantenah Lagoon \- 6 min walk \- 0.4 miles - Blu Riviera Maya \- 4 min drive \- 1.1 miles - Puerto Aventuras Golf Club \- 4 min drive \- 1.3 miles - Puerto Aventuras Marina \- 5 min drive \- 1.6 miles - Dolphin Discovery \- 5 min drive \- 1.4 miles #### Getting around - Tulum Intl. Airport (TQO) - 82 min drive #### Restaurants - ‪Bloved Restaurant & Lounge - ‬11 min drive - ‪Las Brisas - ‬11 min drive - ‪El Abuelo - ‬10 min drive - ‪The Market - ‬4 min walk - ‪Restaurante Ipanema - ‬1 min walk ## About this property ### Hard Rock Hotel Riviera Maya - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub and an airport shuttle. With a private beach, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, a facial or hydrotherapy at Rock Spa®, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, dinner and international cuisine. Enjoy the gym, as well as activities, such as basketball and volleyball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide and a swim-up bar - Free self-parking and valet parking - 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out - Express check-in, supervised childcare (surcharge) and beach umbrellas - Guest reviews speak highly of the helpful staff Room features All 1264 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other amenities include: - Bathrooms with Jetted bath and rainfall showers - Flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and separate sitting areas ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkelling ### Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/d9d515df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 501 reviews £349 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/159cd00d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,157 reviews £457 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,945 reviews £270 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/90068179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 771 reviews £526 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1449832&PinnedHotelID=1449832&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 426 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659800/659775/be379ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Riviera Maya Resort and Spa All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 1,181 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=659775&PinnedHotelID=659775&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Frida - Pizzeto - The Market - Zen ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 2 outdoor tennis courts - Basketball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Hot tub - Kayaking - Mini golf - Nightclub - Pro golf lessons - Sauna - Shopping - Steam room - TV in common areas - Volleyball - Waterslide ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - Mini golf - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (87,823 square foot of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - 9 buildings - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (return) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-000402/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision ### Property is also known as All Inclusive Hard Rock Hotel Riviera Maya Hard Rock Hotel All Inclusive Riviera Maya Hard Rock Hotel Maya Hard Rock Hotel Maya Riviera Hard Rock Hotel Riviera Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras Hard Rock Riviera Maya Hard Rock Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya All Inclusive Solidaridad Hard Rock Hotel Riviera Maya Solidaridad Hard Rock Riviera Maya Inclus Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras ## Frequently asked questions ### Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive? ### Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly? ### How much is parking at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive? ### Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive? ### Where is Hard Rock Hotel Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hard Rock Hotel Riviera Maya - All Inclusive Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 466 8 - Good 230 6 - Okay 126 4 - Poor 95 2 - Terrible 86 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### Heather M 8 Dec 2025 Liked: Cleanliness Great weather ##### Heather M Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Faraaz 10 Nov 2025 Liked: Cleanliness, amenities Loved my stay ##### Faraaz Stayed 2 nights in Nov 2025 ### 8/10 Good #### Natasha 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing. Very accommodating. ##### Natasha Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Jose Alexandro Fraustro 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Jose Alexandro Fraustro Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Masumi 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable! ##### Masumi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dennis. 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property and stay was a great experience. ##### Dennis. Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Miguel 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the location , food and entertainment ![](https://a.travel-assets.com/ugc/hotel-reviews/10029687-ac9e-4bb8-8c25-050057cd8564-1752282944891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7dfaa5-5152-4f8f-a374-080d13c04a7a-1752282948881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Anton 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place! ##### Anton Stayed 7 nights in Jun 2025 ### 8/10 Good #### jose 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They had good night show and pool entertainment for the entire family. ##### jose Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Robson 3 Sept 2025 Liked: Cleanliness, amenities Todo excelente ##### Robson Stayed 4 nights in Aug 2025 ### 8/10 Good #### Estevan 27 Sept 2025 Liked: Cleanliness, staff & service, amenities Great place. Good food. A bit outdated but they seem to be working on that. ##### Estevan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael 23 Jul 2025 Liked: Amenities I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/063825ee-c0a6-400b-887b-15ba89576a43-1753257541436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Grecia 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section ##### Grecia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Rigo Ariel 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Transportation is definitely the biggest one, great service, friendly staff. ##### Rigo Ariel Stayed 5 nights in Aug 2025 ### 8/10 Good #### Anu 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of fun stuff to do, excellent pools and some restaurants are top class ##### Anu Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Shannon 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had a great time at your facility, except when I walk into my room, I could smell the mold and my clothes end up getting mold on them while I was there and the other thing I did not like your excursion planner cause I did cancel with them and they still charge me so I’m having a huge problem with that situation so I will never visit your facility ever again because of that situation ##### Shannon Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sergio 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Sergio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Christian 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Christian Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ROBERTO COSTA DE 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone. ##### ROBERTO COSTA DE Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Yolanda 9 Sept 2025 Liked: Amenities Clean room and the secustomer service ##### Yolanda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Eliana 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, excellent amenities. Friendly staff. ##### Eliana Stayed 1 night in May 2025 ### 10/10 Excellent #### Diana 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 star ##### Diana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Yara 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service and people very amicable ##### Yara Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Daniel 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Daniel Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Gurpreet Singh 14 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room wasn’t cleaned even the switched room had blood stains on the sheet. 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