Hard Rock Hotel Riviera Maya - All Inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

• All buffet and à la carte meals, snacks and beverages included
• 24-hour room service
• Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

• Kayaking
• Snorkelling

• Climbing wall
• Fitness facilities
• Tennis
• Tennis lessons
• Volleyball

• Aerobics
• Bartending
• Cooking
• Dancing
• Language
• Pilates
• Water fitness
• Yoga

Entertainment

• On-site entertainment and activities
• Access to on-site clubs
• On-site live performances
• Theme parties

Not included

• Motorised water sports
• Scuba-diving excursions
• Scuba-diving lessons
• Surcharge for bottled wine
• Airport transfers
• Childcare
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Off-site tours
• Transport to off-site activities

• Kayaking included
• Access to on-site clubs included
• Taxes included
• 24-hour room service
• Buffet and à la carte dining
• Airport transfers not included
• Fitness facilities included
• Tennis included
• Water fitness classes/lessons included
• Volleyball included
• Laundry/dry cleaning services not included
• Childcare not included
• Scuba diving excursions not included
• Motorised water sports not included
• All available beverages included
• Climbing wall included
• Spa/beauty facilities and services not included
• Activities/services from independent operators not included
• Transport to off-site activities not included
• Off-site tours not included
• Scuba diving lessons not included
• Yoga classes/lessons included
• Pilates classes/lessons included
• Aerobics classes/lessons included
• Dancing classes/lessons included
• Language classes/lessons included
• On-site entertainment and activities included
• Bartending classes/lessons included
• Cooking classes/lessons included
• Gratuities included
• Additional gratuities accepted
• All food and beverages included
• Surcharge for bottled wine
• Tennis lessons included
• Meals and drinks at companion properties included
• On-site live performances included
• All non-motorised water sports included
• All land activities, recreational facilities and equipment included
• Theme parties included
• Snorkelling included

Hard Rock Hotel Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Hard Rock Hotel Riviera Maya - All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 9 restaurants, and guests can grab a coffee at one of the 2 coffee shops/cafés. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges and A swim-up bar. This all-inclusive resort also offers a free kid's club, a kid's pool and a hot tub. On-site self-parking and valet parking are complimentary.

Hard Rock Hotel Riviera Maya - All Inclusive has designated areas for smoking.

• Express check-in
• Number of outdoor pools - 2
• Lift
• Fitness facilities
• 24-hour front desk
• Poolside bar
• Business centre
• Porter
• Express check-out
• Free self parking
• Dry cleaning/laundry service
• Free valet parking
• Computer station
• On private beach
• Conference space size (meters) - 8159
• Terrace
• Luggage storage
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Conference centre
• Snack bar/deli
• Shopping on site
• Designated smoking areas
• Airport transport
• Total number of rooms - 1264
• Number of floors - 3
• Number of buildings/towers - 9
• Airport transport (surcharge)
• Golf lessons with a pro
• Clubhouse
• Coffee/tea in common areas
• Designated smoking areas (fines apply)
• Number of bars/lounges - 7
• Full-service spa
• Swim-up bar
• Beach umbrellas
• Conference space
• Free breakfast
• Billiards or pool table
• Spa treatment room(s)
• Grocery/convenience store
• Tours/ticket assistance
• Meeting rooms
• Steam room
• Sauna
• Babysitting or childcare (surcharge)
• Children's club (free)
• Number of coffee shops/cafes - 2
• Nightclub
• Supervised childcare/activities (surcharge)
• Children's pool
• Spa services on site
• Number of restaurants - 9
• Conference space size (feet) - 87823
• Spa tub
• Beach towels
• Television in common areas
• Wedding services
• Arcade/game room
• Golf cart
• Golf clubs (equipment)
• Garden
• Multilingual staff

• Family property
• On private beach
• Number of outdoor pools -2
• Children's pool
• Free WiFi
• Children's club (free)
• Grocery/convenience store
• Snack bar/deli
• Babysitting or childcare (surcharge)
• Arcade/game room
• Miniature golf on site

Hard Rock Hotel Riviera Maya - All Inclusive offers 1264 forms of air-conditioned accommodation with private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

• Air conditioning
• Coffee/tea maker
• Daily housekeeping
• Phone
• Turndown service
• Free bottled water
• Private bathroom
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• Private spa tub
• Number of bathrooms - 1
• Jetted bathtub
• In-room safe (laptop compatible)
• Satellite TV service
• Flat-panel TV
• Room service (24 hours)
• Rollaway/extra beds (free)
• Premium TV channels
• Free WiFi
• Blackout drapes/curtains
• Designer toiletries
• Desk
• Premium bedding
• Slippers
• Separate bathtub and shower
• Balcony

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.

The Market – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Pizzeto – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Ipanema – This restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Zen – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

• Miniature golf on site
• Golfing nearby
• Snorkelling nearby
• Rock climbing on site
• Volleyball on site
• Kayaking on site
• Yoga classes/instruction on site
• Pilates classes on site
• Ziplining on site
• Ecotours nearby
• Fitness classes on site
• Hiking/biking trails nearby
• Golf lessons available nearby
• Scuba diving nearby

ROCK SPA has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

• Outdoor treatment areas
• Couples treatment rooms
• Massages on beach
• Manicures and pedicures
• Body wraps
• Body scrubs
• Aromatherapy treatments
• Hydrotherapy treatments
• Ayurvedic treatments
• Mud bath in spa
• Sauna in spa
• Spa tub in spa
• Hot springs/mineral springs in spa
• Massages
• Body treatments
• Facial treatments
• Hot stone massage
• Deep tissue massage
• Swedish massage
• Steam room in spa
• Thai massage
• Minimum age to access spa is 16
• Reflexology
• Sports massage
• Detoxification wrap

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom
• Roll-in shower
• In-room accessibility