Title: Hard Rock Hotel Riviera Maya - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=447258&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Riviera Maya - All Inclusive Guests enjoy daytime rounds of golf on the 18-hole course, evening entertainment under the stars, rejuvenating spa treatments, and global dining options ## Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive ![2 outdoor pools - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Jet Set with Sarita](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/28373ed3-4c96-4a7a-865c-7c888f3f9902-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a7de9cfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![7 bars/lounges, swim-up bar, poolside bar - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f2b765f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/0d751c9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers escape at Hard Rock Hotel Riviera Maya - All Inclusive. Enjoy an 18-hole golf course and private beach. The property features 9 on-site restaurants with international cuisine, and in-room WiFi keeps everyone connected. ## Reviews 8.0 Very good ## Popular amenities - Hot tub - All-inclusive - Spa - Pet-friendly £317 includes taxes & fees 13 Apr - 14 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 26 of 26 rooms ### View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/90a8a3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Partial ocean view - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Gold Deluxe King Room ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gold Deluxe King Room 8.4 Very good 7 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Diamond) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - Garden view - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/312ff439.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Partial ocean view - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold) 8.0 Very good 22 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/89df5bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Partial ocean view - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold, Pure Wellness) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - Garden view - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Heaven, Rock Royalty) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Heaven, Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Garden view - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8fce89fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven, Gold) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 482 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/710647e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - Garden view - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/ff9c9679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 964 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Heaven, Rock, Platinum Rooftop) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Heaven, Rock, Platinum Rooftop) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - Ocean view - 5166 sq ft - Sleeps 4 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains - Ocean view - 2583 sq ft - 1 bedroom - Sleeps 4 - 3 Double Beds ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7130ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Partial ocean view - 964 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Family Room ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - 964 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/3fd5d5f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) 7.0 Good 9 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Partial ocean view - 1928 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - Ocean view - 5166 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV - Ocean view - 2583 sq ft - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven - Swim Up) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Blackout curtains - Garden view - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/461f10ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/21aa9bd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Heaven) ![Separate bathtub and shower, jetted bath, rainfall showerhead](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a9dd38dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven) ![Deluxe Room, 1 King Bed (Heaven) | Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/9cf93bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - Garden view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) ## About the area Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is next to a golf course and on a private beach. Puerto Aventuras Marina and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mol Cenote and Ecopark Kantun Chi. Don't miss out on a visit to Xcaret Eco Theme Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Puerto Aventuras travel guide](https://www.expedia.co.uk/Puerto-Aventuras.dx601363) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50699%2C-87.21537&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zi7Rj49xCPiUZsDlOjdx0YiGDjs=) Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710 ### What's nearby - ![Fishing and pleasure boats at the Puerto Aventuras marina, Yucatan Peninsula, Mexico](https://images.trvl-media.com/place/6232038/a085a639-5940-4c3d-b4f8-ac7751efaf6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Aventuras Marina 4 min drive \- 1.6 miles - Kantenah Lagoon 6 min walk \- 0.4 miles - Blu Riviera Maya 4 min drive \- 1.1 miles - Puerto Aventuras Golf Club 4 min drive \- 1.3 miles - Dolphin Discovery 5 min drive \- 1.4 miles ### Getting around - Tulum Intl. Airport (TQO) 81 min drive ### Restaurants - Las Brisas 11 min drive - Bloved Restaurant & Lounge 11 min drive - El Abuelo 10 min drive - The Market 4 min walk - Ayami 10 min drive ## About this property ### Hard Rock Hotel Riviera Maya - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub and an airport shuttle. With a private beach, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a body treatment or a body wrap at Rock Spa®, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, dinner and international cuisine. Enjoy the gym, as well as activities, such as basketball and volleyball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide and a swim-up bar - Free self-parking and valet parking - 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out - Express check-in, supervised childcare (surcharge) and luggage storage - Guest reviews speak highly of the helpful staff Room features All 1264 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other amenities include: - Bathrooms with Jetted bath and rainfall showers - Flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and separate sitting areas ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkelling ### Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![7 bars/lounges, swim-up bar](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/75c640e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Frida - Pizzeto - The Market - Zen ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 2 outdoor tennis courts - Basketball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Hot tub - Kayaking - Mini golf - Nightclub - Pro golf lessons - Sauna - Shopping - Steam room - TV in common areas - Volleyball - Waterslide ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - Mini golf - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (87,823 square foot of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - 9 buildings - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (return) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-000402/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision ### Property is also known as All Inclusive Hard Rock Hotel Riviera Maya Hard Rock Hotel All Inclusive Riviera Maya Hard Rock Hotel Maya Hard Rock Hotel Maya Riviera Hard Rock Hotel Riviera Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras Hard Rock Riviera Maya Hard Rock Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya All Inclusive Solidaridad Hard Rock Hotel Riviera Maya Solidaridad Hard Rock Riviera Maya Inclus Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras ## Frequently asked questions ### Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive? ### Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly? ### How much is parking at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive? ### Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive? ### Where is Hard Rock Hotel Riviera Maya - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hard Rock Hotel Riviera Maya - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 473 8 - Good 223 6 - Okay 129 4 - Poor 94 2 - Terrible 84 ## Reviews ### 10/10 Excellent #### Beatrice 2 Jan 2026 Liked: Cleanliness This property is the best for me so far from the rooms to the pool and the activities and the food as well. I will definitely come back ##### Beatrice Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Khaled 15 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have the best food , I’ve been to Mexico few times and I always have hard time with the food , but this resort got the best food ever , best staff , best service , I would definitely come back and recommend ##### Khaled Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### XueBin 23 Dec 2025 Liked: Cleanliness, staff & service, amenities The service is excellent! ##### XueBin Stayed 6 nights in Dec 2025 ### 8/10 Good #### Bethany Mc Kenzie 14 Jan 2026 Liked: Cleanliness The staff were all lovely, facilities and rooms clean. Food was good. Some areas, room included need refresh and updating, but i understand they are slowly renovating. Overall a great experience. ##### Bethany Mc Kenzie Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Jessica 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were the best! Thank you to Max at the pool bar and Brian and Carlos were amazing! Thank you for the great trip! ##### Jessica Stayed 7 nights in Dec 2025 ### 8/10 Good #### Natasha 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing. Very accommodating. ##### Natasha Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Kristie 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has so many things for kids to do: waterpark, trampolines, pools, activities, etc. We had a great time. The staff is friendly and helpful. However, we booked two rooms together and we were not together. Then the plumbing in our room was very loud. They moved our room after day 3 and gave us 2 massages for lack of sleep. Our next room had loud AC, I think the fan was broken. Wonderful vacation, teens had a blast, but rooms need some work. ##### Kristie Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Masumi 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable! ##### Masumi Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Adrienne 14 Jan 2026 The grounds and staff were great. The overall resort needs a major renovation. Cracked walls, peeling paint, issues with in room amenities not working (coffee maker & safe). Bed was comfortable but made loud noise when getting up. If you don't have young children go to a different resort. The walls are so thin we could hear the baby crying next door and kids running and slamming doors at all hours of the early mornings. Definitely not a place for families with older teens or no children. ##### Adrienne Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Grecia 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section ##### Grecia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Anu 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of fun stuff to do, excellent pools and some restaurants are top class ##### Anu Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Eliana 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, excellent amenities. Friendly staff. ##### Eliana Stayed 1 night in May 2025 ### 8/10 Good #### Estevan 27 Sept 2025 Liked: Cleanliness, staff & service, amenities Great place. Good food. A bit outdated but they seem to be working on that. ##### Estevan Stayed 3 nights in Sep 2025 ### 8/10 Good #### Rigo Ariel 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Transportation is definitely the biggest one, great service, friendly staff. ##### Rigo Ariel Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Josiah 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great for large family of 6\. Lots of activities for kids and family friendly. Restaurant options and overall atmosphere was great! ##### Josiah Stayed 6 nights in May 2025 ### 10/10 Excellent #### Yara 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service and people very amicable ##### Yara Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ashley 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property, staff, pools, service and dining options ##### Ashley Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Gabriela 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was spotless, and the staff were incredibly helpful. Super clean rooms with friendly, attentive staff. ##### Gabriela Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Valerie 2 Jul 2025 Disliked: Amenities, property conditions & facilities Food was ok, not a ton of activities, arcade area is extra and run down, rooms are dated… loved all the animals and the pools are nice. My family’s favorite Cancun resort is still Moon Palace. ##### Valerie Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Christian 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to start with family! ##### Christian Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Yolanda 9 Sept 2025 Liked: Amenities Clean room and the secustomer service ##### Yolanda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jigar 29 Dec 2024 Liked: Amenities Great for family with kids … lots to do around the property ##### Jigar Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Melody 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities They upgraded our room and I was truly amazed... this property was beautiful all around, best food ever, staff was amazing, helpful and friendly. Totally pleased and will be going back ##### Melody Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Benjamin 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly. Clean. Fun ##### Benjamin Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Olga 10 Jan 2026 Liked: Cleanliness, staff & service The resort was beautiful! The best part were the staff, very friendly and accommodating. The room could use improvement. The door leading to the bathroom and shower was broken and we couldn’t open or close it, after staff fixed it, it only partially closed. The door to the toilet did not close fully either, leading to zero privacy if anyone needed to use the sink. Another issue was the wait time for restaurants, you could not make reservations, and there was usually 1-2 hrs wait time, so it was almost impossible to see any of the shows if you wanted to eat at the restaurant because shows started around 8pm and restaurants opened around 5:30, if you did not come right at opening, you will most likely miss the show. The other issue was access to the loungers at the pool and ocean, all were reserved by 9:30, we tried coming at 8:30 and could not find any, we had to lounge on the sand. About half the loungers were ‘reserved’ but always empty. I thought it was not fair especially since staff did not do anything about it. The ocean was very nice and calm, you can reserve snorkeling mask and watch the fish. Overall beautiful resort and amazing staff. ##### Olga Stayed 7 nights in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - 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