Title: Casa Gem B&B Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Gem B&B Beach bed & breakfast with outdoor pool, near Playacar Golf Club ![Food and drink](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/d751bd16.jpg?impolicy=resizecrop&rw=598&ra=fit) ![LED TV](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/8280efb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/1e31eec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside | View from room](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/570496d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini fridge](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/1f7a6398.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Gem B&B blends Mexican hospitality with modern comforts. Guests relax on the white sand beach, book rejuvenating spa treatments, or play golf at nearby courses offering 27 holes of play. 9.8 Exceptional ## Popular amenities - - 24/7 front desk - Room service - Housekeeping - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19283885&PinnedHotelID=19283885&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Luxury Room, 1 King Bed, Private Bathroom, Pool View | 1 bedroom, premium bedding, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/06f9810f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Private Bathroom, Pool View 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Separate bedroom Premium bedding Ceiling fan Private bathroom - Sleeps 2 - 1 King Bed ![Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside | Extra beds](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/2b89023f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside ### Highlights Separate sitting area Soundproofed Air conditioning Mini-fridge LED TV Separate bedroom Ceiling fan Tempur-Pedic bed - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Junior Suite, Multiple Beds with Terrace and Kitchenette | 1 bedroom, premium bedding, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/9e9bc0bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Multiple Beds with Terrace and Kitchenette ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Kitchenette Mini-fridge LED TV Select Comfort bed - 1 bedroom - Resort view - Sleeps 5 - 2 Double Beds and 1 Single Bed ![Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside | 1 bedroom, premium bedding, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/20000000/19290000/19283900/19283885/d6d65661.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Mini-fridge LED TV Separate bedroom Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 932 reviews £909 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=375ba962-7809-48cd-97a1-9a8f6c0ee449&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/93f2754b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,857 reviews £190 includes taxes & fees 4 Dec - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Gem-BB.h19283885.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Gem-BB.h19283885.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61843%2C-87.10161&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cilV5Z25R2l_p2WyBUjPRIVd1Ag=) Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Playa del Carmen, QROO, 77712 #### What's nearby - Centro Maya Shopping Center - 8 min walk - 0.5 miles - Mahi Golf Course - 17 min walk - 1.0 mile - Playacar Beach - 5 min drive - 2.5 miles - Mayan Ruins of Playacar - 5 min drive - 2.6 miles - Playacar Golf Club - 6 min drive - 3.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive #### Restaurants - ‪Starbucks - ‬14 min walk - ‪Perché No Italian Food - ‬14 min walk - ‪Ty-Coz Express - ‬11 min walk - ‪Maria Bonita - ‬4 min drive - ‪El Hongo - ‬17 min walk ## About this property ### Casa Gem B&B Family-friendly bed & breakfast near Playacar Golf Club Located close to Playa del Carmen Maritime Terminal and Quinta Avenida, Casa Gem B&B provides free full breakfast, an adjacent golf course and a terrace. This bed & breakfast is a great place to bask in the sun with beach massages and a free beach shuttle. Treat yourself to spa services, such as a Thai massage, a body treatment or a manicure/pedicure. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A free local area shuttle, free bike hire and express check-out - Express check-in, babysitting (surcharge) and golf privileges (optional) Room features All guest rooms at Casa Gem B&B have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas. More conveniences in all rooms include: - Changing tables, baby baths and children's books - Bathrooms with showers and free toiletries - Separate sitting areas, childcare services and cots/infant beds ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,071 reviews £66 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - 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Free beach shuttle - Free cruise terminal shuttle - Free ferry terminal shuttle - Free shopping centre shuttle - Free theme park shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 8 AM to noon - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Things to do - 27-hole adjacent golf course - Free bicycle rentals - Golf carts - Golf clubs/equipment - Helicopter/aeroplane tours - Optional golf privileges - Outdoor pool - Wine tours - Winery release events ### Family friendly - Baby bath - Changing table - Children's books - Children's games - Cot (surcharge) - Free area shuttle - Free theme park shuttle - In-room babysitting - Laundry facilities - Outdoor pool - Separate bedroom - Snack bar/deli - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Direct access to the beach - Garden - Picnic area - Terrace ### Spa - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Cot (surcharge) - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Espresso maker ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board on request - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for MXN 600 per stay ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 478 per person (return) - Crib (infant bed) fee: MXN 600 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Gem B&B Playa del Carmen Casa Gem Playa del Carmen Casa Gem Casa Gem B&B Bed & breakfast Casa Gem B&B Playa del Carmen Casa Gem B&B Bed & breakfast Playa del Carmen ## Frequently asked questions ### Does Casa Gem B&B have a pool? > Yes, this property has an outdoor pool. ### Is Casa Gem B&B pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa Gem B&B? > Self-parking is free at this property. ### What time is check-in at Casa Gem B&B? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Casa Gem B&B? > Checkout is at 1:00 PM. ### Does Casa Gem B&B provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM-7:30 PM on request. A fee of MXN 478 per person applies. ### Where is Casa Gem B&B located? > Offering direct access to the beach, this Playa del Carmen bed & breakfast is next to a golf course and within 3 mi (5 km) of Playacar Golf Club, Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Xplor Theme Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Gem B&B Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 8.6 Location ### 10 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 89 8 - Good 10 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Sandra 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good! ##### Sandra Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Eva 15 Mar 2025 We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem. ##### Eva Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 24 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always a very good stay in Playa Del Carmen Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy ! ##### Verified traveller Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Amy 9 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again ##### Amy Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Julie 11 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly. ##### Julie Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Lynn 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay! ##### Lynn Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### JANET 7 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay ##### JANET Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Michelle 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee. ##### Michelle Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Verified traveller 9 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great, quiet place The place is a real gem, run by really nice people. Great breakfast, rooms are beautiful and new, they have many facilities. I would recommend this place to people who want to be near the parks (xplore/xcaret), though its not so close to the fifth avenue (about 15 mins walking, 5 mins driving). Its quiet, clean and comfortable. ##### Verified traveller Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Severo Gonzalez 28 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area ##### Severo Gonzalez Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Steven 30 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice property, hospitality and relaxing stay we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way. ##### Steven Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Marisol 1 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website. My family and I are defintively planning on coming back to Playa del Carmen and staying with them again. Thanks SO MUCH Casa Gem B&B!!! ##### Marisol Stayed 2 nights in Aug 2022 ### 8/10 Good #### Verified traveller 30 Dec 2022 Liked: Cleanliness, staff & service, room comfort #### Cute B&B This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family. ##### Verified traveller Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Adrian 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir haben als Familie im Casa Gem BnB übernachtet und waren super zufrieden. Die Gastgeberin und Ihre Familie haben alles dafür getan, das wir uns wie Zuhause und wohl gefühlt haben. Das Frühstück wurde jeden Morgen frisch zubereitet und war auch ausreichend. Bei Fragen und Wünschen wurde uns immer sofort von der Gastgeberin geholfen-selbst wenn es mal eine private Angelegenheit gab bezüglich eines Ausflugs wurde uns sofort geholfen und haben Tipps für den nächsten Ausflug bekommen. Einen Parkplatz hatten wir auch direkt vor der Tür. Einkaufsmöglichkeiten sind gleich um die Ecke und auch zu Fuß gut zu erreichen. Wir haben uns immer sicher gefühlt. Wenn ihr einen entspannt Urlaub mit Wohlfühlfaktor erleben wollt, dann bucht unbedingt hier ☺️ ##### Adrian Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### Fabrício 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa hospedagem Tudo dentro do esperado para a proposta da hospedagem. A responsável era extremamente solícita e sempre estava disposta a nos ajudar. Bom café da manhã. ##### Fabrício Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jorge 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Como en casa... Agradable lugar! Mucha paz y amabilidad por parte de sus anfitriones incluyendo su adorable gatita "Sherry" ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Verified traveller 8 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### Muy bueno Excelente trato de Itzel, la anfitriona. Nos atendió muy bien y nos hizo muy buenas recomendaciones. Nos tocó estar ahí durante el huracán Beryl y trataron de mantenernos lo más seguros posible. agradecemos mucho su hospitalidad . Es sencillo pero muy limpio y muy confortable ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Jesus 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente trato y servicio de Itzel. Nos hizo sentir como en casa. ##### Jesus Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Fernando 1 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones. ##### Fernando Stayed 8 nights in Jul 2023 ### 10/10 Excellent #### Pablo Gerardo 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy lindo lugar y excelente atención, recomendado ##### Pablo Gerardo Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Amy 2 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent the night at Casa Gem before heading south on Mayan Coast roadtrip. We felt very welcomed by the staff, who were incredibly helpful in setting us up with dinner options, rental car, travel tips. They were accessible as resource throughout the stay and super super helpful. We'll definitely visit again! ##### Amy Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Armando 1 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a wonderful and quiet location, 15 mins from Xcaret, and 10 mins from downtown, it’s perfect if you need a breather from the congested downtown. I would come back again for sure! ##### Armando Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### DaniWebb, Arizona 19 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us! ##### DaniWebb Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Natasha, Tacoma 6 Nov 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!! ##### Natasha Stayed 1 night in Nov 2020 ### 10/10 Excellent #### alexis 27 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good deal,I recommend it. If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable. ##### alexis Stayed 4 nights in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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