Title: Barceló Maya Palace - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Barceló Maya Palace - All Inclusive Travelers enjoy oceanfront relaxation at this all-inclusive resort where swimming up to the bar pairs perfectly with kayaking through clear waters and yoga classes ## Photo gallery for Barceló Maya Palace - All Inclusive ![3 outdoor pools, pool loungers - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/2fdd1631-bbbc-44dd-ac28-ef4d88ad693b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Free minibar, in-room safe, desk, blackout curtains - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/085ac7e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, pool loungers - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/a17bdccd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/14d0ca55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Barceló Maya Palace - All Inclusive offers luxury oceanfront accommodations with a private beach for sunbathing. Guests choose from six on-site restaurants serving international cuisine while enjoying water activities like scuba diving and snorkeling. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Junior Room ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/17c95aa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 8.4 Very good 249 reviews ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Ceiling fan Bathrobes Rainfall showerhead - 484 sq ft - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Oceanfront (Premium Level) ![Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/f48ceabd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Premium Level) 8.4 Very good 20 reviews ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Ceiling fan Bathrobes Rainfall showerhead - 484 sq ft - Partial ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Pool View (Premium Level) ![Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/4c3d7d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Pool View (Premium Level) 8.8 Excellent 18 reviews ### Highlights Furnished balcony or patio Air conditioning Free minibar items LCD TV Blackout curtains Ceiling fan Bathrobes Rainfall showerhead - 484 sq ft - Sleeps 5 - 1 King Bed OR 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) ## About the area Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Travelling with kids? Consider Akumal Ecological Center and Xenses Park. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Xpu-Ha travel guide](https://www.expedia.co.uk/Xpu-Ha.dx6023338) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.49188%2C-87.24009&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iUymydOnMAvIVVpsJ836neAt0MI=) Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750 ### What's nearby - Caleta Chac-hal-al \- 10 min walk \- 0.5 miles - Ecopark Kantun Chi \- 13 min walk \- 0.7 miles - Cenote Cristalino \- 14 min walk \- 0.8 miles - Cenote Azul \- 3 min drive \- 1.1 miles - Puerto Aventuras Marina \- 5 min drive \- 2.0 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive ### Restaurants - ‪Mirador & La Hacienda Buffets - ‬11 min walk - ‪Strikers Sports Bar - ‬10 min walk - ‪Capri - ‬5 min walk - ‪Tokyo - ‬9 min walk - ‪Carey Lobby Bar - ‬8 min walk ## About this property ### Barceló Maya Palace - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving and snorkelling. Treat yourself to a facial, a Swedish massage or a body treatment at U-Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. The health club offers yoga classes and fitness classes; other things to do include kayaking, basketball and volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and a swim-up bar - Free self-parking - 3 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a water park (surcharge) - Babysitting (surcharge), meeting rooms and tour/ticket information - Guest reviews say great things about the family-friendly amenities, beach locale and pool Room features All 756 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Bathrooms with rainfall showers and shower/bath combinations - 32-inch LCD TVs with premium channels - Furnished balconies or patios, LED light bulbs and childcare services ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Rowing/canoeing Snorkelling Windsurfing ### Land activities Fitness facilities Miniature golf Football Tennis Volleyball ### Lessons/classes/games Bartending Cooking Dancing Language ### Entertainment Access to on-site nightclubs Theme parties ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/966916d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Colonial - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1780000/1771800/1771738/0b5bd257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Caribe - 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Adult Only Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 1,679 reviews £660 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1789787&PinnedHotelID=1789787&HadPinnedHotel=true®ionId=-1&adults=2) ![8 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802477/2b628097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Paraíso Maya Suites - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2802477&PinnedHotelID=2802477&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/804600/804595/57017b77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Beach - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=804595&PinnedHotelID=804595&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/37000000/36030000/36023300/36023215/4fa34989.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha - Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 1,344 reviews £299 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=36023215&PinnedHotelID=36023215&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348114/5c0778d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Tropical - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1348114&PinnedHotelID=1348114&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/111da8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 552 reviews £378 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 476 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 poolside bars - 4 bars/lounges - 6 restaurants - A swim-up bar - Snack bar/deli ### Restaurants on site - Brasserie - Caribe - La Hacienda - Mirador - Rodizio ### Things to do - 3 outdoor pools - 3 outdoor tennis courts - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Kayaking - Nightclub - Outdoor pool (guest access) - Piano - Playground - Sauna - Scuba diving - Shopping - Snorkelling - Steam room - Volleyball - Water park - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - In-room babysitting - Laundry facilities - Playground - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2,347 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Beach towels - Garden - On a private beach - Pool loungers - Terrace ### Full-service spa - 20 treatment rooms - Deep-tissue massages - Facials - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.83 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - A facilities fee includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property enforces a strict dress code in Speciality restaurants. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as All Inclusive Barcelo Maya Palace Deluxe Barcelo Maya Palace Deluxe Barceló Maya Palace All Inclusive Hotel Xpu-Ha Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha Barcelo Maya Palace Deluxe Xpu-Ha Barcelo Palace Maya Deluxe Maya Barcelo Palace Maya Palace Barcelo Maya Palace Deluxe All Inclusive Palace Barcelo Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha Barcelo Maya Palace Deluxe All Inclusive Hotel Barcelo Maya Palace All Inclusive Xpu-Ha Barceló Maya Palace All Inclusive Xpu-Ha Barcelo Maya Palace Xpu-Ha Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha Barceló Maya Palace All Inclusive All-inclusive property Barceló Maya Inclusive XpuHa Barcelo Maya Inclusive Xpu Ha Barceló Maya Palace - All Inclusive Xpu-Ha Barceló Maya Palace - All Inclusive All-inclusive property ## Frequently asked questions ### Does Barceló Maya Palace - All Inclusive have a pool? ### Is Barceló Maya Palace - All Inclusive pet-friendly? ### How much is parking at Barceló Maya Palace - All Inclusive? ### What time is check-in at Barceló Maya Palace - All Inclusive? ### What time is check-out at Barceló Maya Palace - All Inclusive? ### Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive? ### Where is Barceló Maya Palace - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Barceló Maya Palace - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 1,378 8 - Good 467 6 - Okay 162 4 - Poor 61 2 - Terrible 62 ## Reviews ### 10/10 Excellent #### Richard J 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good rooms, amenities, great beach and snorkeling. ##### Richard J Stayed 9 nights in Oct 2025 ### 8/10 Good #### Samantha 13 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was cleaned every day and the staff was lovely and attentive. ##### Samantha Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Alexis Orlando Roa 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort, it has everything you need to enjoy with the family and especially the children ##### Alexis Orlando Roa Stayed 7 nights in Dec 2025 ### 8/10 Good #### Sean Devon 17 Jan 2026 Liked: Cleanliness, property conditions & facilities Great place to stay. Good food and drinks. Great service ##### Sean Devon Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### keri 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff was very friendly, service was prompt, the beach is gorgeous, and the resort is beautiful! ##### keri Stayed 6 nights in Jan 2026 ### 8/10 Good #### Jennifer 13 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/05c695cd-dd5f-442e-ba2a-e09b236870d3-1768277502273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e840d449-13a9-4c62-91a9-17be23d69d0a-1768277497509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/85c146ed-4f42-4785-9e35-d4af79f401fc-1768277498812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d9d1f1e-90d3-487e-8f33-81dddcb353dc-1768277501724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 7 nights in Jan 2026 ### 8/10 Good #### osbaldo cruz 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room the service was ok ##### osbaldo cruz Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jenny Rae 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Will be coming back! Very safe- family friendly resort, food was great with lots of options ##### Jenny Rae Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Mikhail 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Kids had a great time enjoying the resort amenities. Rooms were clean and food was good. Staff were helpful and snorkeling off beach was fantastic. ##### Mikhail Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### April 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was great to us and our young kids! ##### April Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Carrie Laine 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms are clean, and spacious Beds are comfy and they provide lots of pillows Staff are very diligent and friendly Beach is amazing, with lots of fish and turtles ![Breakfast at Mirador](https://a.travel-assets.com/ugc/hotel-reviews/716efda1-a830-4566-8997-54df098be1ce-1766604697326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise near the dock](https://a.travel-assets.com/ugc/hotel-reviews/0209bb10-6088-4f99-a2f5-3d5fedf60068-1766604699315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach](https://a.travel-assets.com/ugc/hotel-reviews/e415ea4f-7e1a-4eff-95aa-063692374850-1766604701699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carrie Laine Stayed 14 nights in Dec 2025 ### 10/10 Excellent #### Paul 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms were great, staff was friendly and so helpful, food was amazing especially at the Al a’cart restaurants, lots of iguanas and gecko’s, great pools and swim up bars. Beaches were great and ocean is teaming with fish making snorkeling the best. ![Beach and their great coffee ](https://a.travel-assets.com/ugc/hotel-reviews/8f084a3b-ed46-427e-8b9c-23887257a81c-1767260419153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Gazebo at the Palace](https://a.travel-assets.com/ugc/hotel-reviews/a2a00261-c30b-4f37-af1b-59ccc973b29a-1767260416896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walkway inside Palace rooms](https://a.travel-assets.com/ugc/hotel-reviews/8374ae70-43ac-4edd-8ef4-c41f7bdc21c8-1767260419954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Covered walkway ](https://a.travel-assets.com/ugc/hotel-reviews/8f9f39fe-47ab-4a65-b6ee-71101cf89a5d-1767260423215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 7 nights in Dec 2025 ### 8/10 Good #### Oleg 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We’ve been in this resort 5 times and haven’t been disappointed. The landscape, amenities, food, entertainment- everything is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/d8b9afaf-2037-414c-96e7-69f1bed7d6d9-1766189902449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c438c5d-dee7-44a2-b430-3807c35add58-1766189902325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e91bb03-3b6d-44f4-a54c-8dcf25fd1a6d-1766189902013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oleg Stayed 10 nights in Dec 2025 ### 8/10 Good #### Oleksandr 13 Nov 2025 Liked: Cleanliness Rooms were great and beach was amazing. ##### Oleksandr Stayed 11 nights in Oct 2025 ### 10/10 Excellent #### Leah 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort is fabulous. Its spotless, the food is incredible, service was excellent! We were so impressed, this resort has it all, the pools were huge and the beach was gorgeous. This is definately our new Mexican Resort. ##### Leah Stayed 7 nights in Dec 2025 ### 8/10 Good #### Andrew John 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Facility and beach are gorgeous. It’s also an incredibly clean resort. Tons of fun activities and the drinks and food are good. Only issues are that getting reservations for the restaurants is a complete nightmare and try to get as much information on any excursions. We did Isla Mujeres and it’s a bus that picks you up and takes you. It’s about 2-3 hours there and back and makes stops at other resorts along the way. ##### Andrew John Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Joan 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything the staff was amazing , so kind and helpful . The resort is so clean and beautifully kept up. The food was out standing ![](https://a.travel-assets.com/ugc/hotel-reviews/1c931331-697d-4992-bc36-affe3b5d1791-1765332333524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f23915f-64db-4ffd-897c-1447caaac839-1765332334722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joan Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Nathan Adam 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean rooms and good amenities. However, the beach was the true standout. We were able to swim with turtles for 6 days straight! ##### Nathan Adam Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Brittany 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities So clean everywhere. Staff were very friendly and helpful. Great beach fish just swam around our feet. Was such a fun experience with our family. ##### Brittany Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### geidy mon 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staff, great resort for family’s with small kids . ##### geidy mon Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Galina 10 Nov 2025 Liked: Cleanliness, property conditions & facilities We had a good vacation! Room is clean, food is delicious, nice service ![](https://a.travel-assets.com/ugc/hotel-reviews/de1d38c4-e82b-4eee-a026-dae82e8baac0-1762800076481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f8d8287d-d4ea-465c-bbcb-f56e5069ade3-1762800075462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9850b49-806c-4895-a975-77681f285fd8-1762800075473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Galina Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Pawel 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Best resort we have ever stayed from the food at the buffet to 14 restaurants everything was spotless beach was amazing ##### Pawel Stayed 14 nights in Oct 2025 ### 10/10 Excellent #### Mikhail 15 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the food and sea. Great service. God bless ##### Mikhail Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Lurlene 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities So clean, so beautiful. All the staff is so friendly, food was amazing! No complaints! This was our third year and planning on going again nest year! ![](https://a.travel-assets.com/ugc/hotel-reviews/9b7fb9c5-2515-40b5-ade6-d84f8f1c7c1e-1765764203974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/377b33f2-edaa-4965-8ca7-ce6f4d0e8378-1765764234683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/47039cbe-2d47-4fa0-ae5f-349a80d149f3-1765764234111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lurlene Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Brent 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool staff were excellent I single out a gentleman named Johnny who was a ball of energy and enthusiasm ![](https://a.travel-assets.com/ugc/hotel-reviews/72cb9b33-a400-440a-8f86-dc0a721046b2-1765673064626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a7d4828-5efc-46c7-a965-25f65c946cf4-1765673063727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a7d420b-1b14-407f-8ba2-c28534d564e2-1765673061894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brent Stayed 9 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Nickelodeon Hotels & Resorts Riviera Maya - 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