Title: Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=95893460&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Travelers relax on a private beach with pool umbrellas and beach massages at their fingertips, then savor Italian cuisine and attend the daily manager's reception ## Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive ![6 outdoor pools, pool umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, steam room, body treatments, massages on the beach, body scrubs - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/5ee8644c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/8580a8e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![15 restaurants, breakfast, lunch, dinner served; Italian cuisine - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4b96dd26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/33d41b4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive on Akumal Beach offers relaxation. Enjoy free full breakfast, 6 outdoor pools, spa treatments, in-room WiFi, and multilingual staff for a perfect beachfront getaway. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included £637 includes taxes & fees 11 Mar - 12 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | Free minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/82a0edd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items Smart TV - Garden view - 554 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | Free minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/79a72826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) 8.0 Very good 10 reviews ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items Smart TV Blackout curtains - Garden view - 400 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) ![Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/74852c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) 9.6 Exceptional 11 reviews ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items Smart TV - Garden view - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Family Selection Suite Beachfront ![Family Selection Suite Beachfront | Free minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4bfddb85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Suite Beachfront ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items Smart TV Blackout curtains - Sea view - 1109 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) ## About the area Located in Kantenah, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can explore Puerto Aventuras Marina. Travelling with kids? Consider Xel-Há Park and Akumal Ecological Center. Scuba diving, snorkelling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Kantenah travel guide](https://www.expedia.co.uk/Kantenah.dx6023370) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.44439%2C-87.28879&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1bHxSOInzWHmvj9CFo3ZD6tbMVQ=) Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710 ### What's nearby - ![Cenote Azul small lake of mayan jungle in Yucatan, Mexico.](https://images.trvl-media.com/place/553248621532977102/dc7c8cb1-1077-42a1-bc90-db6b933b4452.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 4 min drive \- 4.7 miles - ![Half Moon Bay which includes boating and a bay or harbor](https://images.trvl-media.com/place/6074378/a64f284f-5ead-4ff3-a78e-de5fc991c107.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akumal Beach 5 min drive \- 4.7 miles - ![Ecopark Kantun Chi as well as children](https://images.trvl-media.com/place/6231994/de10ef6b-abf2-4e41-b739-9a30fcef911b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ecopark Kantun Chi 5 min drive \- 5.3 miles - Cenote Cristalino 5 min drive \- 4.9 miles - Akumal Ecological Center 5 min drive \- 4.7 miles ### Getting around - Tulum Intl. Airport (TQO) 73 min drive ### Restaurants - Pueblito Lindo 7 min drive - Xtra Time Sport Bar 1 min walk - La Hacienda 1 min drive - Ikebana Japanese Restaurant 7 min drive - Arrecifes 4 min drive ## About this property ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Luxury all-inclusive property near Akumal Beach Free full breakfast, free water park access and 3 swim-up bars are just a few of the amenities provided at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. With a private beach, 2 beach bars and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, a facial and a massage at the on-site spa. At the 15 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. The 24-hour gym offers fitness classes and Pilates classes; other things to do include volleyball, basketball and archery. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a free daily manager's reception and a terrace. Other perks include: - 6 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars and pool umbrellas - Free valet parking - Tennis courts, express check-out and express check-in - Babysitting (surcharge), beach umbrellas and a banquet hall - Guest reviews say great things about the helpful staff Room features All 170 individually decorated rooms offer comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as furnished balconies and laptop-friendly workspaces. More conveniences in all rooms include: - Bathrooms with Jetted bath and rainfall showers - Smart TVs with cable channels - Wardrobes/cupboards, free infant beds and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Kayaking Sailing ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/890000/890000/889965/78898117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,001 reviews £359 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=889965&PinnedHotelID=889965&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/324677ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - 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Hot tub - All-inclusive - Spa 9.6 Exceptional 1,000 reviews £500 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10489505&PinnedHotelID=10489505&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95893460,889965,1449832,2802513,2057731) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site - Limited on-site valet parking ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 15 restaurants - 18 bars/lounges - 2 beach bars - 3 swim-up bars - A coffee shop/cafe - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Dorado - Es Niu Pool Bar - La Hacienda - Portofino - The Nest ### Things to do - 24-hour gym - 6 outdoor pools - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Games - Kayaking - Mini golf - Outdoor pool (guest access) - Pilates classes - Segway rentals/tours - Tennis - Waterslide - Yoga classes ### Family friendly - 6 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free water park access - In-room cot - Laundry facilities - Mini golf - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 2 floors - 4 buildings - Banquet hall - Built in 2002 - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - 24-hour room service - Espresso maker - Free stocked minibar ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 34 per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Family Selection At Grand Palladium Kantenah Resort Spa ## Frequently asked questions ### Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive pet-friendly? ### How much is parking at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### What time is check-in at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### What time is check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Where is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 179 8 - Good 51 6 - Okay 24 4 - Poor 9 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### nikole 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved our stay! Wonderful attentive staff and beautiful property!!! ##### nikole Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Cynthia 6 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Lots of restaurants, food was good. Resort was big and lots of things to do. ##### Cynthia Stayed 11 nights in Dec 2025 ### 8/10 Good #### Maryna 31 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok ![](https://a.travel-assets.com/ugc/hotel-reviews/aa73e645-eb3b-4768-a297-89cd4d4fed51-1769872440291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2fbd415a-67e5-4836-bd87-c78e6b49e135-1769872440321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55590715-93fa-4cd5-9e69-7794b6e7e217-1769872441193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maryna Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Nicholas Jacob 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was excellent for the most part. Rooms were clean and ample beach chairs ##### Nicholas Jacob Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Sean Patrick 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A+ Stay! Clean room, lots to do! Staff so friendly! ![](https://a.travel-assets.com/ugc/hotel-reviews/5880b09d-760e-453b-b0ed-039c047541a8-1766057321030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful scenery](https://a.travel-assets.com/ugc/hotel-reviews/bdf8133e-cf02-4015-8a05-052cfe697493-1766057322635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nightly turn down service!](https://a.travel-assets.com/ugc/hotel-reviews/b9df54c4-ddef-4a4b-aa3f-6015a29d3002-1766057321694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up pool- FS](https://a.travel-assets.com/ugc/hotel-reviews/91cf9a56-b940-4c83-9812-6b020f935b6d-1766057323261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sean Patrick Stayed 4 nights in Dec 2025 ### 8/10 Good #### Eric 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia. ##### Eric Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Margot and Al 19 Dec 2025 Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there ##### Margot and Al Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Brittany Lynn 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids ##### Brittany Lynn Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Nancy 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we have been going to the Mayan Riviera location for 25 years. And this is the nicest family all inclusive resort we've ever been to. Their restaurants are by far the best their main pool at Family selection is quite deep. So be sure to bring a floatie for little kids yes the family selection Beach and bar are the best so be sure to find that. ##### Nancy Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Brent 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was excellent; always willing to lend a hand or direct you to where you needed to go. Every need was taken care of for my entire family of 20, including a special beach bonfire for my 70th birthday celebration. Food was great and butlers arranged dinners for 5 consecutive nights at different restaurants where we could all dine together. All guests had swim out rooms so we could visit each other in the pools outside our beach front rooms. Everyone raved about the trip and no one wanted to leave. Hats off to Grand Palladium Family Selection team, especially Gerardo and our butlers. We will be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/64ba1c37-ce75-4b8f-92d0-ee124403485a-1768183163746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44670a83-5800-45ae-866b-cf423b7678d1-1768183167312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ed030dea-fa17-411f-aed3-a03a02756929-1768183163899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f8fef1b4-8970-4147-b9db-79c6694b8279-1768183169744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brent Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Stephanie Lynn 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos ##### Stephanie Lynn Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Omar 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Family friendly great staff ##### Omar Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jatin 1 Dec 2025 Liked: Cleanliness The uograded room in building 40 had an amazing view. Rooms were recently renovated with modern look and feel. VEGETARIANS BEWARE! VERY LIMITED SELECTION.... Even the formal dinner restaurants were subpar at accommodating vegetarians. Resort is lacking in quality and features and needs significant improvements compared to other 5-star resorts and other Grand Palladium properties I have stayed at before. The only savior for this trip was the upgraded room with an ocenfront view. ##### Jatin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Parsa 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort with amazing staff and very well maintained property ##### Parsa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Theodore 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property is warm, inviting and very helpful. They will go out of their way to make sure your every need is met as best as possible. The rooms and facilities are very clean and well kept. The property itself has many beautiful buildings, landscaping and Koi ponds. We really enjoyed our stay and will miss the awesome hospitality! ##### Theodore Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### VICTOR 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained. ##### VICTOR Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Deanna 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star. ##### Deanna Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### Amul 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids. ##### Amul Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Jennifer 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful jungle setting on the beach. Outstanding service. ##### Jennifer Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Corey 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was nice. ##### Corey Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Christopher 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed with a party of 8, 4 adults and 4 children ranging in ages from 5-11\. We really enjoyed the butler service as it made dinner reservations very easy compared to other resorts we have stayed at. The resort is big and has a lot to offer, service was great except at the beach buffett/restaurant. Overall great stay and would definitely come back again! ##### Christopher Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Avery Wayane 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff!! ##### Avery Wayane Stayed 6 nights in Mar 2025 ### 8/10 Good #### Girish 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The Grand Palladium is one of the better resorts in the Riveria Maya region in Cancun. We were very warmly welcomed into the Family Selection lounge and they had honored all of our requests. The upgrade is definitely worth the extra money however the butler service is a hit and miss, depending on whom you get and how full the resort is during your visit. The place is huge so do take the time to explore and enjoy the surroundings. We were given the privilege of accessing all of the activities, areas and restaurants which was a bonus. Our favorites were of course the Nest and Al Hacienda for buffet and El Dorado for dinner. We had made reservations every night but the rest of the restaurants failed to leave a mark with Bamboo being the worst of the lot. The swimming pool area is very well maintained however the main pool is uniformly over 5ft deep so please bear that in mind if going in with kids. Our room was in Villa 49 and was extremely comfortable and roomy. We really appreciated the automatic lights in the bathroom and the seperation between the shower, toilet and washing areas. It's really helped accessibility. The nightly shows were the highlight though and the team went all out every night to make our trip very memorable. We are very grateful to Grand Palladium for their hospitality. ##### Girish Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Michael 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham. ##### Michael Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Adrianne 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, spotless rooms and common areas. 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