Title: Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=9062475&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Travelers can unwind by the pool or soak up the sun on the white sand beach, letting their worries drift away with a rejuvenating spa treatment ## Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only ![Aerial view - Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a29ba9eb-3ca8-4ffb-9b26-b01c4e21beed-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![8 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/aff18b7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (The Elixir Plunge Pool) | Beach/ocean view - Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/6880dcb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | Free minibar, in-room safe, laptop workspace, blackout curtains - Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/df364860.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers beachfront relaxation with thoughtful amenities. Enjoy ocean views at the Sushi 'n' Raw Bar or tranquility at Cenote Spa. The property features yoga classes, a 24-hour gym, and an arcade room for guests of all ages. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi £404 includes taxes & fees 6 Apr - 7 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Garden view Ocean view Partial ocean view Private plunge pool Showing 17 of 17 rooms ### View all photos for Premium Room, 2 Queen Beds, Garden View ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/4320b052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Garden View 10.0 Exceptional 3 reviews - Garden view - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, Accessible ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/4320b052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Accessible - Garden view - Sleeps 3 - 2 Queen Beds ### View all photos for Suite (The Devossion) ![Suite (The Devossion) | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/w5796h3865x0y0-b780f09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Devossion) - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (The Elixir Plunge Pool) ![Suite (The Elixir Plunge Pool) | Beach/ocean view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/6880dcb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Elixir Plunge Pool) 9.2 Wonderful 5 reviews - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (The Horizon) ![Suite (The Horizon) | Living area | 47-inch flat-screen TV with cable channels, TV, books](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/30521333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Horizon) - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Partial Ocean View ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/4320b052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Partial Ocean View - Partial ocean view - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, 2 Queen Beds (Ocean Front) ![Premium Room, 2 Queen Beds (Ocean Front) | Beach/ocean view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/c944449a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Ocean Front) 9.4 Exceptional 3 reviews - Ocean view - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, 2 Queen Beds, Ocean View ![Premium Room, 2 Queen Beds, Ocean View | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/w5791h3870x0y0-4c108980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Ocean View 10.0 Exceptional 3 reviews - Ocean view - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge) ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/4320b052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Garden View (Plunge) - Garden view - Sleeps 3 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, Garden View ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a3b3e222.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Garden View 10.0 Exceptional 9 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Partial Ocean View ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a3b3e222.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Partial Ocean View 10.0 Exceptional 4 reviews - Partial ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (Ocean Front) ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a3b3e222.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Ocean Front) - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Ocean View ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a3b3e222.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View 9.4 Exceptional 3 reviews - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Garden View (Plunge) ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a3b3e222.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Garden View (Plunge) 10.0 Exceptional 2 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/a1b0196d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room (Swim Up) ![View from room](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/ba0d3005.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Swim Up) 8.0 Very good 1 review - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is in the entertainment district and on the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Don't miss out on a visit to Xel-Há Park. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63146%2C-87.06798&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZcZLZFquYfKOkyUpjUGmB3IXdpI=) 1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 3 min walk \- 0.2 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.2 miles - ![Quinta Alegría Shopping Mall](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.2 miles - Central Square 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - La Vagabunda 1 min walk - La Vaca Gaucha 2 min walk - Pizza Renzo 2 min walk - Ambasciata d'Italia Ristorante 2 min walk - Cachito 2 min walk ## About this property ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Luxury all-inclusive property near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Maritime Terminal, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only provides a nightclub, a poolside bar and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location, beachfront dining and kayaking. Treat yourself to some rest and relaxation at Cenote Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also find perks such as: - 4 outdoor pools along with cabanas, sunloungers and pool umbrellas - Free valet parking - Wedding services, laundry services and tour/ticket information - Multilingual staff, evening entertainment and beach umbrellas - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 314 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Bathrooms with free toiletries and hairdryers - 47-inch flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and LED light bulbs ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Basic alcoholic drinks included 24-hour room service (limited menu) In-room minibar (all beverages included) Dining and beverage availability limited at one or more venues ### Water activities Kayaking ### Land activities Fitness facilities ### Lessons/classes/games Aerobics Bartending Cooking Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ## Similar properties ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/8c5fbef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free secured, covered valet parking on site - Limited on-site valet parking ### Food and drink - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Ceviva Cevicheria - Fiorella Sapori DÍtalia - Flor de Sal - Liberi - Nami ### Things to do - 24-hour gym - 4 outdoor pools - Air hockey - Billiards/pool table - Books - Cooking classes - Evening entertainment - Full-service spa - Games - Kayaking - Nightclub ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 14 meeting rooms ### Outdoors - Beach towels - Beach umbrellas - On the beach - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (100 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 5 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2014 - Lifeguards - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 47-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests must indicate the correct number of guests, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.31 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property accepts MXN currency only for all onsite payments, including incidentals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property caters to LGBTQ+ guests Pool access available from 8:00 AM to 7:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Children 17 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only have a pool? ### How much does it cost to stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only? ### Is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only pet-friendly? ### How much is parking at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only? ### What time is check-in at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only? ### What time is check-out at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only? ### Are there all-inclusive benefits at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only? ### Where is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 267 8 - Good 54 6 - Okay 16 4 - Poor 5 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Ernesto 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, good food and staff is very friendly and attentive. Would stay here again ##### Ernesto Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Bridgette Nichole 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The whole property is beautiful and the staff is friendly and very accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/c93ad08c-c6d0-4acc-a38f-b6210989ea3e-1773326022751.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0bf44fdb-160c-472f-b821-9fa011af54ee-1773326023172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b9f2cdaf-f1c9-41b5-bfbf-86c3e8441d39-1773326023140.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c3765cd-6905-4184-bdf0-5dda27e1f7ac-1773326022951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bridgette Nichole Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### RONALD 13 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room, food, staff and the beach were fantastic ##### RONALD Stayed 9 nights in Jan 2026 Verified ### 10/10 Excellent #### Tabitha C 27 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities It was clean and the food was great ##### Tabitha C Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Ashleigh 18 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with so many amenities and activities! We enjoyed the food and drinks so much. The speakeasy was fun too! ##### Ashleigh Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Jeffrey Bryan 22 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was great. They were good with food allergies. Very clean and a nice place to relax for a week. Would recommend! ##### Jeffrey Bryan Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### Ivana 6 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a really nice stay at the resort. It was clean, the staff was amazing, and the food was great! It's also incredibly close to 5th ave! ##### Ivana Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Donna 6 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Resort is fantastic. Food and alcohol are top notch across restaurants. ##### Donna Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Peter 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect. So clean and the staff all excellent. Ocean room was amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/02c99f50-f0b7-4967-a310-81c818038722-1774278353935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/74a89976-6ca3-4a6e-b42f-8a08209f0f2e-1774278364305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/45151202-1134-4691-a9e4-2bc50169ea25-1774278369326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Nicole 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff, the room, and the service was amazing ##### Nicole Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Venus 14 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best all inclusive resort Ive been to. The service is truly 5 star. Wish i can stay longer! ##### Venus Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Simon 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean lovely hotel, nice poolside, brilliant food. Amazing staff ##### Simon Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Ian 3 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool was very nice and clean ##### Ian Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Amber 18 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best resort I've ever stayed at. The staff is the absolutely amazing. No bad things to say at all!! ##### Amber Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### mary c 28 Feb 2026 Liked: Cleanliness, property conditions & facilities Decor was pretty, staff were exceptionally nice, from luggage handling to dinner waiters. Food was good, and cocktails were excellent--top shelf liquor. ##### mary c Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Brian Eric 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great rooms, service and staff were very friendly ##### Brian Eric Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Diego 15 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff and energy here are outstanding! The food was delicious, and the atmosphere was really relaxed. ##### Diego Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Jan David 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean, used room service frequently and never disappointed All inclusive was fantastic with great meals ##### Jan David Stayed 14 nights in Jan 2026 Verified ### 10/10 Excellent #### Andy 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and staff, Food was great! Server Venny by the pool and Andres in the sushi restaurant were great and very helpful Only downside was there was no night entertainment here ##### Andy Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Karl 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent, attentive staff. ##### Karl Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Tamara Lynn 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms and resort were very clean. The staff was always friendly and helpful ##### Tamara Lynn Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Colin 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff, room, food, drinks and atmosphere were all incredible. ##### Colin Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### Jason L 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The resort is awesome! Beautiful, with all the amenities and food choices, centrally located in downtown Playa del Carmen with a really great staff working across the resort! ##### Jason L Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Cathal 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very clean, close to amenities, great dining options and great service throughout the whole stay. ##### Cathal Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Erik 2 Jan 2026 Liked: Cleanliness, property conditions & facilities Great staff and beautiful beach ![](https://a.travel-assets.com/ugc/hotel-reviews/ec2decfe-85cc-455a-8a44-d1e1911d7045-1767313565783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7dbb359-b37b-4083-8943-ccfe4857a230-1767313563035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4511df40-097d-4bb8-b345-255cd827e90c-1767313564438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erik Stayed 6 nights in Dec 2025 ### Expedia's Latest Trends ### Hotels > - 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