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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
Travelers balance relaxation and indulgence at this Riviera Maya resort, where yoga classes fill sun-drenched days and fine dining awaits beneath starlit skies

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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is on Akumal Beach, offering a private stretch of sand with sun loungers. The resort features 10 restaurants, including Japanese cuisine, daily yoga classes at the gym, convenient shopping, and helpful multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, cycling and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

This Akumal property is on the beach, 2.8 mi (4.5 km) from Akumal Beach, and within 6 mi (10 km) of Xpu-ha Beach and Cenote Azul. Half Moon Bay and Yal-ku Lagoon are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 393 out of 645 reviews
Rating 8 - Good. 139 out of 645 reviews
Rating 6 - Okay. 61 out of 645 reviews
Rating 4 - Poor. 26 out of 645 reviews
Rating 2 - Terrible. 26 out of 645 reviews

Reviews

Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of families, super clean buildings, walks, pool areas and very friendly helpful staff!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friend establishment with clean rooms and lovely room service was hard to make dinner reservations however overall really great food and so many places to go, eat and drink
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Nycole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at this resort, Evryone was exceptional. Our Hosts Leo and Jharry made sure my husband and I had everything we needed daily. They were friendly, courteous, and always eager to help. They made our experience extra special. We became ULC members while we were there and are looking forward to many more awesome vocations.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation! The staff, the food, the kids club, the pools, it was all fabulous and we will definitely be back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stacey Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top shelf service and experience. Rooms were always clean, staff were super amazing, especially Yessica and Carlos. Pool was amazing and well kept.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Catalin Petrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent most of the time by the ocean. The snorkeling was great. Food was good. Shows were good, but were mainly singing and dancing.
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Craig Martin

Liked: Staff & service
Pool was very good and staff very good
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

John Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort, the staff, the wildlife, the food and buffets/coffee shops, the pools, the bars and shows!!!! All were fantastic and we would go back and recommend to others!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rupa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious resort. Being spread out makes it less crowded or noisy. Good pool and ocean is long and plenty of space to seat.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , good selection of food !
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Shawna Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so accommodating and friendly! Rooms are clean and spacious, food was amazing!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay! Pools were nice and food was great! Easy to get around We did wish we had more availability to eat at the restaurants which were all booked up. But the two we where able to get in where great!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The kids club was trustworthy. Food was totally acceptable. Very clean resort.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness
Had a wonderful time. This is our second stay here because we were so impressed the first time. Staff is very friendly! Rooms are clean and we feel very safe.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort! We've been to a few all inclusives; we love how spread out this one is (as long as you're OK to walk a lot), how much nature/animals there are, the food is wonderful, staff & drinks are great too! Restaurants are hard to book, but buffet is great. Not crowded either, never had to wait in line much for drinks or food, and could always find beach chairs. We LOVE the beach here! Snorkeling, plenty of chairs, white sand.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful resort, lots of wildlife
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time with family. Great service, amenities and food. Beach could use cleaning up but they were trying there best. We had a great time.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Been here 4x and everything is fantastic. Best food, wildlife, beach for snorkeling.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Kiarash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort set in a beautiful location, with friendly and welcoming staff. The only downside for us was how difficult it was to book their top restaurants—even when we tried to reserve them on our first day. The rooms were slightly outdated, but still comfortable, spacious, and well-maintained. Overall, it was a very good experience.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Trevor John

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. The staff were very friendly and attentive. The rooms were clean and spacious. Abundance of food selection in buffets. The resort is well looked after and is right in a beautiful calm bay.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Christian Jean

Liked: Cleanliness, amenities, property conditions & facilities
Food was great staff was extremely friendly
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great food, excellent staff, everything was super clean. The ocean swimming is a little difficult and lots of sargasm weeds in the water but the nice pools make up for it. Great stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Seyedeh Sana

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and helpful, service is great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Talan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, everything was amazing
Stayed 8 nights in Jan 2026