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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Star Rating
4 out of 5

Photo gallery

Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Guest reviews

3.9/5 Good
812 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Breakfast included
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Zona Costera K256, Akumal, QROO

Explore the area

Popular LocationAkumal Ecological Center9 min drive
Popular LocationHalf Moon Bay12 min drive
Popular LocationYal-ku Lagoon15 min drive
AirportTulum, Quintana Roo (TUY)30 min drive

Choose dates to view prices

  • Deluxe Junior Suite

    Photos of Deluxe Junior Suite

    3.9/5 guest room rating

    Room amenities

    • 559 sq ft
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Junior Suite

  • Deluxe Junior Suite Quadruple

    Photos of Deluxe Junior Suite Quadruple

    Room amenities

    • 559 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Junior Suite Quadruple

  • Deluxe Junior Suite Single

    Photos of Deluxe Junior Suite Single

    4/5 guest room rating

    Room amenities

    • 559 sq ft
    • Sleeps 1
    • 1 King Bed
    More detailsDeluxe Junior Suite Single

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Akumal Beach and Xpu-ha Beach, while Ecopark Kantun Chi and Xel-Há Park are popular area attractions. Travelling with kids? Consider Akumal Ecological Center and Aktun Chen. Spend some time exploring the area's activities, including golfing.

Visit our Akumal travel guide
Map
Popular Location

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Taj Mahal Cenote - 10 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • Akumal and Tulum — 1 min walk
  • Ikebana,from 3nights stay — 1 min walk

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 946 rooms boast private spa tubs and jetted bathtubs, plus free minibar items and Smart TVs with cable channels. Guests will also find balconies, separate sitting areas and private gardens.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 forms of accommodation which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a lazy river, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Grand Sirenis has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Kids' club

Supervised activities for children between 4 and 11 years old

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per day)
  • Available in some public areas: WiFi (MXN 0 per day)

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast
  • Buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor-boating
  • Nightclub
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lazy river

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 July 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort All Inclusive
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Can I cancel my reservation for free at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and receive a full refund?
Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for MXN 15 (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include snorkelling, kayaking, rowing/canoeing and more.
Where is this property located?
Nestled on the beach, this Akumal resort is 2.6 mi (4.1 km) from Hekab Be Biblioteca and 2.8 mi (4.6 km) from Akumal Beach. Akumal Ecological Center is 2.7 mi (4.4 km) away.

Guest reviews

Overall score and ratings for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

3.9
Good
812 reviews
5 - Excellent
304
4 - Good
261
3 - Okay
138
2 - Mediocre
66
1 - Poor
43
4.2
Cleanliness
4.0
Service and Staff
4.1
Amenities
4.0
Property condition

3/5

Verified traveller
Travelled with partner
24 Mar 2020
  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

There was no privacy! Even though I put do not disturb, the staff just walks right in. There was a serious lack of communication between the reception desk and the concierge desk. I was given a free french dinner, and then during check out they asked for $2500. That almost gave me a heart attack! Aly (Alyhandra) working at the concierge desk was a treat. She was extremely polite, well mannered, and respectful. She made our stay worth it! But the invasion of privacy was furstrating.

Stayed 3 nights in Mar 2020

3/5

Leopoldo
20 Mar 2020
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    Verified traveller, Blue Springs, MO
    Travelled with family, Travelled with partner
    19 Mar 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Loved the snorkeling, the room was great, staff very friendly. Drinks were just ok but I found a few I really liked. Great place!! Book it!!

    Stayed 6 nights in Mar 2020

    5/5 Excellent

    Verified traveller, Chicago
    Travelled with partner
    18 Mar 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff is incredibly friendly and welcoming. The grounds are gorgeous. The food and drinks are wonderful.

    Stayed 6 nights in Mar 2020

    4/5 Good

    Ryan, Chicago
    Travelled with partner
    16 Mar 2020
    • Liked: Staff & service, amenities, property conditions & facilities

    Like all the different things on property and the large size of the property

    Stayed 6 nights in Mar 2020

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