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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Zona Costera K256, Akumal, QROO, 77710

Explore the area

  • Popular LocationAkumal Ecological Center9 min drive
  • Popular LocationHalf Moon Bay12 min drive
  • Popular LocationYal-ku Lagoon17 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

Choose dates to view prices

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Akumal Beach and Xpu-ha Beach, while Ecopark Kantun Chi and Xel-Há Park are popular area attractions. Travelling with kids? Consider Akumal Ecological Center and Aktun Chen. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hekab Be Biblioteca - 8 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • Akumal and Tulum — 1 min walk
  • Ikebana,from 3nights stay — 1 min walk
  • Villa Morena - 7 min drive
  • Cosme's Taqueria - 7 min drive
  • Tequilaville - 7 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 946 rooms boast private spa tubs and jetted bathtubs, plus free minibar items and Smart TVs with cable channels. Guests will also find balconies, sitting areas and private gardens.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 forms of accommodation which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a lazy river, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Grand Sirenis has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Kids' club

Supervised activities for children between 4 and 11 years old

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor-boating
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 366 out of 958 reviews
5 - Excellent 38%
Rating 4 - Good. 300 out of 958 reviews
4 - Good 31%
Rating 3 - Okay. 161 out of 958 reviews
3 - Okay 17%
Rating 2 - Poor. 77 out of 958 reviews
2 - Poor 8%
Rating 1 - Terrible. 54 out of 958 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The overall property was nice. It’s an all inclusive but they hoard you into the Buffet which is horrible even the bread tasted weird. I only had them prepare fresh eggs/ omelet. We only ate at a restaurant once (8/10), we booked our restaurant’s reservations the day we got there and they were “booked” pissed we had buffet food all week! Beach bar food 5/10 Plenty of bars and drinks good alcohol roof top bar. Beach was nice but not a lot of areas to swim due to the abundance of seaweed. Ruins on the property which was very cool! Best part was the shows/ entertainment.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent and we got a good deal for our money! The service was above and beyond.
Stayed 14 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 8 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quiet at night. Three really nice, large swimming pools. A very long lazy river. Wide selection of food and ala carte restaurants.
Stayed 7 nights in Jul 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Place was great can’t take that away but had disappointing experience that will never return back to the resort family emergency had to leave unexpectedly only to find no support at all from staff only the medical nurse helped us as much as she can. Left the place 4 nights early resort wouldn’t even listen our shuttle to the airport never showed up had to pay an extra taxi fare. Bottom line the resort is nice besides the seaweed on the beach but management gave us the disappointing experience.
Stayed 6 nights in Jul 2021