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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Primary image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Zona Costera K256, Akumal, QROO, 77710

Explore the area

  • Popular LocationAkumal Ecological Center9 min drive
  • Popular LocationHalf Moon Bay12 min drive
  • Popular LocationYal-ku Lagoon16 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

Choose dates to view prices

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Akumal Beach and Xpu-ha Beach reflect the area's natural beauty and area attractions include Akumal Ecological Center and Ecopark Kantun Chi. Travelling with kids? Consider El Toh Ecopark, or check out an event or a game at Cenote Azul. Spend some time exploring the area's activities, including golfing.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Hekab Be Biblioteca - 7 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • Tequilaville - 5 min drive
  • Portofino - 5 min drive
  • El Ultimo Maya - 5 min drive
  • La Cueva del Pescador - 6 min drive
  • Ksm Beach Club - 7 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Grand Sirenis has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Akumal and Tulum
  • Ikebana
  • La Gira Rodizio
  • El Patio
  • Siam

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor-boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, rowing/canoeing and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.7 mi (4.4 km) from Akumal Ecological Center and 2.8 mi (4.6 km) from Akumal Beach. Xpu-ha Beach and Tajma Ha Cenote are also within 6 miles (10 km).

Can I cancel my reservation for free at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and receive a full refund?

Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 559 out of 1231 reviews
5 - Excellent 45%
Rating 4 - Good. 360 out of 1231 reviews
4 - Good 29%
Rating 3 - Okay. 156 out of 1231 reviews
3 - Okay 13%
Rating 2 - Poor. 77 out of 1231 reviews
2 - Poor 6%
Rating 1 - Terrible. 79 out of 1231 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff and excellent amenities! Check out process needs improvement!
Stayed 7 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ( Thank You Bryan ) , good service, good food on buffe, not to crazy about the restaurants , lots of activities especially for the kids , clean, big rooms , food and drinks all day long . We loved it and had a great time.
Stayed 6 nights in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything to have a relaxing vacation. It has entertainment for adults and kids, it has a kids club where kids can stay and have fun activities while parents go to the spa or do any other activity. The pools are great, but my favorite was the lazy river. The resort has night shows every night which are well performed and very entertaining. The food is great and the service is exceptional. The one thing that needs improvement is the matress and the gym could be bigger
Stayed 8 nights in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were great - extremely nice, hospitable (be sure to tip the service staff! they work really hard for longer hours and way less pay than you do so show them some appreciation). The beach was pretty limited but what was there is nice. Not enough chairs or towels unless you are in the VIP club, though. Dining options were more time/location limited than other places we've been - pretty much ate buffet most of the time (which, in fairness, was fine for our picky eater). Getting a seat at the pool or beach was a little dog eat dog unless you were in the "Ultimate Leisure Club" (and then those were under-filled). All in all, good place for families, though, with lots of water activities.
Stayed 5 nights in Aug 2022

1/5 Terrible

Travelled with partner
Stayed 3 nights in Aug 2022