Welcoming and wonderful staff, they gave impeccable service and great recommendations on restaurants!very close to the tube and short walk to Piccadilly circus and trafagler square. Definitely would stay there again.
The folks at the soho hotel have thought through every aspect to ensure you feel totally at ease and relaxed: very helpful staff, cool decor, super comfortable rooms that make you want to stay in and great smelling bath products. I can't wait try other properties and would definitely go back again.
From the moment you arrive, and the top-hatted doorman orders your luggage removed from the cab while a finely suited attendant walks you to the quiet space where check-in is managed, every detail of service at the Savoy is equal to - and usually a notch above - what we have experienced anywhere.
Of course, the room was perfectly appointed and every comfort exactly as one would expect. We'd leave in the morning for touring, and return late afternoon to find everything perfect. Then come back after dinner to find a totally freshened, restocked room with all the turn-down details attended to.
One evening we called ahead for a table at one of the hotel's restaurants. We arrived to be seated at one of their best tables, and greeted by a server who was already knowledgeable about our key food and beverage preferences. Throughout, a service person might ask our room number just once, and then everyone who served us during that meal or other need would address us as Mr. and Mrs. xxxx. Order our coffee or toast a particular way one morning, and the next day's server would know our preference.
Today there are many fine hotels. But unless you are on a VIP list or a frequent visitor, service at even the finest is often impersonal and indifferent. This is where the Savoy really shines - treating even one-time tourist visitors like us as if we were royalty.
I was in London last week for business and randomly chose the ME on Expedia. I didn't really know what to expect. Immediately upon arrival I began to realize what an stellar lodging I had stumbled upon. Modern, clean, chic, sexy -- those are just a few words I would use to describe the place.
The reception desk is located within a massive pyramid of stone extending up 9 stories to a skylight. In the evenings, they have a reception there and project an amazing lightshow up onto the walls. It is really cool!!
There is a FANTASTIC rooftop restaurant featuring a terrace offering amazing views of London. It was a great spot for entertaining my clients.
A note on the staff -- they were all so nice and accommodating. At first one might think that because they are all young and beautiful and wearing mostly black that they might be snobby, but that was not at all the case. They all seemed to have a relaxed ease and were perfectly in-tune with making everything just right for their guests.
If you are looking for something traditional or a place to stay with young children this may not be a good fit -- as I said before, it is modern, chic and sexy. Not that children wouldn't enjoy themselves - it just seemed to be a very adult-oriented kind of place.
AJT from New York
Cutting edge contemporary luxury hotel designed by Foster and Partners founded by Sir Norman Foster. The hotel is steeped in …More
Hotel staff were friendly and professional, we were able to check in early and had access to our room immediately we were allocated room 414, at the back of the hotel, comfy bed and everything you need for a weekend break, the carpet in the room is a little tired but that is my only criticism.We would have no hesitation in using the hotel again, and we are looking forward to our next visit
From the moment I stepped into the the reception to check in till the moment I checked out, this hotel was an absolute wonder. My room was fantastic, the people who work here genuinely can't do enough to make sure you are ok. I will come back here again in a heart beat. This is how a hotel should be.
We contacted the hotel prior to our stay to make some requests. Our e-mail was responded to very quickly and we were treated with dignity and respect due to our reasons for being in London. Our requests were more than met, and were given a complimentary upgrade. The room was beautiful and the hotel itself exceeded expectations. Room service was prompt, the little touches in the room were what made this hotel stand out for us. The location was very central but not on a main or car heavy road. The bar and restaurant are very good but you are so central, everything is within easy reach. We highly recommend this hotel.
My wife and I spent 5 nights at this centrally located hotel on Leicester Square. The room was spacious and very well furnished. We used the hotel staff for restaurant advice and were never disappointed. Everyone we interfaced with was friendly and well prepared to help us with our questions and requests for service and advice.
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