I really liked the location, the comfort, the style and the cleanliness of the room. I actually booked a windowless room since I spend very little time looking out the window of my hotels. But they upgraded me. The only thing that I found SLIGHTLY annoying was the lack of a TV. I'm sure it contributed to the quietness of the hotel overall, but when one is prevented from leaving your room by virtue of a virus, it makes for a challenging down time. It would have been wholly tolerable if the wifi had been a bit faster, then I could have watched Netflix or something, but just not enough bang out of that. But to be honest, even with that slight annoyance, I'll definitely book there again when I return to London.The thing that was most amazing was standing at the window looking out over Charing Cross Road and not hearing ANYTHING. Great soundproofing on those windows. Just excellent.
Oh, and before I close, the view from the restaurant on the roof was just astounding. I wish I could have a room on THAT level. I'd never stop looking out the windows!