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"Absolutely 5/5 stars. The staff were incredibly helpful, the room was clean and even ready early. The only thing people should be aware of is that there isn’t a spa or gym or pool at this property. They instead focus on their world class restaurants, bars, and afternoon tea experience. If you’d can go without the modern luxuries of those things and instead focus on a great location and damn good places to eat and drink, I recommend this property wholeheartedly."

"Exactly as pictured. Room clean and comfy. Breakfast was fresh, tasty and plenty of options. Centrally located by Victoria train station so easy to get around. Room faced busy street but double insulated windows made the room quiet. Will stay again."

"Staff was awesome"

"Stayed here many times, always extremely clean, friendly staff and great location."

"Staff refused us due to my girlfriend being 17 and me being 18 and were willing to take our full payment and deposit that they made us place when we arrived there if it wasn’t for my girlfriends suggestion to get parental permission in an email I would have lost £110 and a £25 deposit "

"The room was really clean and the staff were very nice and polite. The location of the hotel was also very nice and close to the victoria station. However, the single room was much smaller than shown in the photos. The room was on the third floor. There was no lift and the water pressure was not very good. Also, the walls very pretty thin. I could hear the people snoring in the next room. "