The way the staff responded to my personal issue.I did not have a charger for my phone and they promptly brought one to my room!
We stayed in three different hotels on our recent trip to London, and this was the best by far. The room was clean and modern and it had a great view of the city.
We would stay again. Position, standard, cleanliness friendly staff
Excellent hotel very close to Gloucester Road Tube Station and all the museums, Royal Albert Hall etc. Really nice bar and restaurant attached, so easy with kids.
Great hotel, very close to shopping area, Oxford Street. Clean rooms, good service in restaurant and bar. Not much choice of restaurants outside the hotel unless you like Lebanese food.Overall good value for price
Just for future reference, the mattress was a little hard. Staff fantastic
Short stay, but all was as needed at a good value, would use again
Our 2nd stay here. Great location, comfortable rooms, fantastic staff.
Very Good location and a lovely hotel close to the London eye and the south bank