This was an excellent hotel to overnight on the way from Europe to LA. The hotel is fine as is the food & drink. However they bill themselves as “in” Terminal 4. They are on the outskirts of the airport, connected by long, long walkways. From deplaning, we walked 45 min to reach the hotel. Others ...
very well located chic in old park lane..very well located hotel with great accommodation and very helpful professional staff. well priced for london
The staff are very friendly and helpful. The rooms are spotless and comfortable. Occasionally some minor slips in housekeeping but I don't think that bothers me. I like the gym facilities a lot, can tell that they are carefully selected to support different types of workouts as in an ordinary gym. ...
Two room two story suite was roomy for three of us. Great location in South Kensington a block from Gloucester Road Station. Great for tourist families.
Excellent location, great staff and amazing breakfast. The room was in need of an update but apart from that - great,
Convenient for where we needed to be .free car park
The complimentary breakfast was exceptional. The staff friendly and helpful.
Second time I’ve stayed here. Great location, staff lovely. Disappointed in my room selection this time around. Will book the grand room again next time. Found the double executive a bit small and not as nice. Found the breakfast to be average.
Very good hotel with great staff but let down by a poor (expensive) breakfast