everything was lovely and in good condition. Good location and easy to get to lots of interesting places from this hotel.
Customer service was excellent. The room was clean and nice. My only complaint was that the beds were a bit hard.
clean room, excellent breakfast choices and cooked eggs to order
Bloomsbury area convenient to public transport while being on a relatively quiet street. Nice, friendly, professional desk staff.
We liked the location,the staff were very helpful. Disliked the shower we had had a very big step and my husband is walking Disabled if we had not unpacked we would have ask to be changed. The large towels were very small.
very central impersonal could be more organised about getting taxis from the forcourt, we had to wait 15 minutes and no help from hotel staff very organised about leaving luggage after checkout and were helpful about that
Second time I’ve stayed here! Love the location by the tube and the proximity to shops and Kens Palace Gardens. Would happily stay again. Only complaint is the pillows and bed aren’t the best but I’m usually too tired to have it affect my sleep!
What a great property! Excellent location from the underground train, good food near by and just a overall nice area.
Gorgeous hotel in a fantastic location. Would be perfect apart from the room and bathroom being a bit on the small side.