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"Breakfast quality varied depending on the chef/day. One day excellent poached eggs, the next day it was not good. They mentioned they had a chef in training. Unfortunately, my room did not have a view of the city/River. It was facing another building. Rooms and facilities were great."

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Very poor checkin, fobbed off whilst having to wait, room adequate but dated and very noisy"

"Hotel is great but starting to age a bit. Not a very convenient location for transportation in and around London."

"Good"

"Clean, modern rooms. Helpful staff. 7 minute walk to the Kings Cross station. "

"We had booked a suite and there was three of us . The mini bar was empty there was no bedding or towels for our other guest . We did get them after asking . The hotel has reduced what it offers guests in the executive lounge and allows children . There was no extra America in the bathroom . Mini bar was empty . There was no record player or guitar in our suite and the view was and external view . So overall not worth it anymore "