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You can't beat the location if your prime destination is the plethora of museums and the staff are really helpful, attentive, and just plain great. The hotel is aging a bit and on the path of becoming shabby, but who is in London to stay in their hotel?
We could use the hotel as a home base for walks to Hyde Park, Soho Square and Leicester Square. We could get meals at the hotel if we wished, but there were also places to eat and get coffee close by/
My son and I enjoyed our time here. The Room was clean, neat and enough space for both of us since we were out all the time. I wish the Wi-Fi was working better. We were on the 5th floor so not sure if this has anything to do with it but I would assume they should cover all the rooms. We will come ...
The staff was extremely helpful with everything, including calling cabs and making suggestions about transportation. The room was clean and comfortable; my only complaint regarding the room was that it was extremely small, even for a small adult such as myself.
The location is great, right in Kensington, a half block from the Gloucester Road tube stop and a five minute walk from Hyde Park. The lobby is modern and attractive. The staff was friendly and helpful. The room was small but nicely decorated. The bathroom was miniscule, which is one star off -- ...
It was my first time to London and knew I needed luxury, convenience and security. I found the gorgeous hotel to meet all of my needs. Staff were polite, friendly and helpful. The bar was great for snacks and drinks! I had a in room massage and it helped me from jet lag. Tourist sites were in walking ...
Very helpful front desk staff. Upgraded to a larger room which over looked the street, the trees and the museum. Short walk to Glouster Road and the High Street. Would love to stay there again.
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