Title: England Pet-Friendly Hotels, United Kingdom: England Hotel Guide | Expedia.co.uk [England Travel Guide](https://expedia.co.uk/England.dx11218)[England Hotels](https://expedia.co.uk/Destinations-In-England.d11218.Hotel-Destinations)[Holiday Rentals in England](https://expedia.co.uk/Destinations-In-England.d11218.Holiday-Rental-Destinations)[England Flights](https://expedia.co.uk/Destinations-In-England.d11218.Flight-Destinations)[England Car Hire](https://expedia.co.uk/Destinations-In-England.d11218.Car-Hire-Destinations)[England Holidays](https://expedia.co.uk/England.d11218.Holidays-City-Breaks) ![Royal Liver Building which includes a city and heritage architecture](https://images.trvl-media.com/place/6078905/477a1573-7210-4c48-bbba-280895a73891.jpg?impolicy=fcrop&w=1200&h=500&q=medium) ![](https://images.trvl-media.com/place/6078905/477a1573-7210-4c48-bbba-280895a73891.jpg?impolicy=fcrop&w=1200&h=500&q=medium) - ![](https://a.travel-assets.com/travel-assets-manager/pictogram-bex/light__price_find.svg) ### Change your mind Book hotels with free cancellation - ![](https://a.travel-assets.com/travel-assets-manager/pictogram-bex/light__deals.svg) ### Treat yourself Save instantly and earn perks with One Key [Learn about One Key](https://www.expedia.co.uk/welcome-one-key) - ![](https://a.travel-assets.com/travel-assets-manager/pictogram-bex/light__bed.svg) ### Be picky Search almost a million properties worldwide ## England Accommodation: Most Popular Cities to Stay ![Piccadilly Circus featuring a city, city views and street scenes](https://images.trvl-media.com/place/508415/279c373b-605c-42df-ac0a-c669673cf745.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### London [](https://expedia.co.uk/London-Hotels-Pet-Friendly-Hotel.0-0-d178279-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![York Minster featuring heritage architecture, religious elements and a square or plaza](https://images.trvl-media.com/place/6079281/7af1e35b-9ae1-4b3b-8e1c-2734af318b57.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### York [](https://expedia.co.uk/York-Hotels-Pet-Friendly-Hotel.0-0-d5489-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Brighton Beach which includes a pebble beach](https://images.trvl-media.com/place/6081139/415c4765-bea6-42be-a038-d8a0c99411ff.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Brighton [](https://expedia.co.uk/Brighton-Hotels-Pet-Friendly-Hotel.0-0-d6046944-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Victoria Square which includes a city, a square or plaza and flowers](https://images.trvl-media.com/place/6084149/193ccf75-dfd4-426b-9486-406ba8adb1f4.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Birmingham [](https://expedia.co.uk/Birmingham-Hotels-Pet-Friendly-Hotel.0-0-d6023342-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Royal Liver Building which includes a city and heritage architecture](https://images.trvl-media.com/place/6078905/477a1573-7210-4c48-bbba-280895a73891.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Liverpool [](https://expedia.co.uk/Liverpool-Hotels-Pet-Friendly-Hotel.0-0-d6046241-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Wills Memorial Building which includes a city, heritage elements and night scenes](https://images.trvl-media.com/place/553248621532491710/e9e0d347-6f88-4d80-ad32-173ef6e3a3ac.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Bristol [](https://expedia.co.uk/Bristol-Hotels-Pet-Friendly-Hotel.0-0-d688-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Media City, Salford Quays, Manchester, Lancashire, England, United Kingdom](https://images.trvl-media.com/place/180179/abad4433-af33-488b-925e-980e2df4b43f.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Manchester [](https://expedia.co.uk/Manchester-Hotels-Pet-Friendly-Hotel.0-0-d2205-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![University Church of St Mary the Virgin showing a church or cathedral, heritage elements and heritage architecture](https://images.trvl-media.com/place/6092253/b3e860f7-27c1-4c88-bce9-4488158aeeb5.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Oxford [](https://expedia.co.uk/Oxford-Hotels-Pet-Friendly-Hotel.0-0-d9272-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ![Parade Gardens showing a castle, heritage architecture and a park](https://images.trvl-media.com/place/6079371/ab75036c-39b1-4c85-89b5-22bc4b619fd9.jpg?impolicy=fcrop&w=384&h=216&q=medium) #### Bath [](https://expedia.co.uk/Bath-Hotels-Pet-Friendly-Hotel.0-0-d6084496-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ## Check availability on England Pet-Friendly Hotels Tonight [18 Mar - 19 Mar](https://www.expedia.co.uk/Hotel-Search?regionId=11218&startDate=2026-03-18&endDate=2026-03-19&adults=2&amenities=PETS&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true) Tomorrow [19 Mar - 20 Mar](https://www.expedia.co.uk/Hotel-Search?regionId=11218&startDate=2026-03-19&endDate=2026-03-20&adults=2&amenities=PETS&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true) This weekend [20 Mar - 22 Mar](https://www.expedia.co.uk/Hotel-Search?regionId=11218&startDate=2026-03-20&endDate=2026-03-22&adults=2&amenities=PETS&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true) Next weekend [27 Mar - 29 Mar](https://www.expedia.co.uk/Hotel-Search?regionId=11218&startDate=2026-03-27&endDate=2026-03-29&adults=2&amenities=PETS&rfrr=TG.LP.CheckPrices.Hotel&openPlayBack=true) ## Our top choices for England pet-friendly hotels ![Superior Room, 1 King Bed, Mountain View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2810000/2802900/2802809/315712ca.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![View from property](https://images.trvl-media.com/lodging/3000000/2810000/2802900/2802809/cca1a1f8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![British cuisine](https://images.trvl-media.com/lodging/3000000/2810000/2802900/2802809/36e20ed6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Lounge](https://images.trvl-media.com/lodging/3000000/2810000/2802900/2802809/a87f6445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### Ravenstone Manor [](https://www.expedia.co.uk/Keswick-Hotels-Ravenstone-Manor.h2802809.Hotel-Information) Keswick 9.6/10 Exceptional (445 reviews) "Ravenstone Manor is perfect for this kind of holiday. It's the best place we've stayed. The house is amazing, the staff are brilliant, and the food was some of the best we've ever eaten. The location is also perfect, with different kinds of walks clearly highlighted by the staff and the car park safe and away from the road. We also really appreciated how dog-friendly it is, and how thorough they've catered for people travelling with pets." ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Dan £85 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Keswick-Hotels-Ravenstone-Manor.h2802809.Hotel-Information) ![Beach nearby](https://images.trvl-media.com/lodging/49000000/48320000/48315400/48315356/11b4d27d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Front of property](https://images.trvl-media.com/lodging/49000000/48320000/48315400/48315356/4fe0ab56.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Large Room With Sea View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48320000/48315400/48315356/5c7e4e34.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Interior](https://images.trvl-media.com/lodging/49000000/48320000/48315400/48315356/a718c68a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### Bike & Boot [](https://www.expedia.co.uk/Scarborough-Hotels-Bike-Boot.h48315356.Hotel-Information) Scarborough City Centre 9.2/10 Wonderful (756 reviews) "It is an excellent location, beautiful sea view rooms overlooking south bay, close to local amenities, there is a lift to take you down to the seafront and back again, only cost £2.50, I recommend it for the view. Rooms are serviced every day, great friendly staff, great restaurant and it’s dog friendly too, don’t take my word for it! Just go and enjoy 😊 " ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Patricia £68 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Scarborough-Hotels-Bike-Boot.h48315356.Hotel-Information) ![Restaurant](https://images.trvl-media.com/lodging/1000000/890000/888600/888571/4c7b1bd0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/890000/888600/888571/88365c8b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/890000/888600/888571/7d05cdbc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/890000/888600/888571/91366391.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### South Lawn Hotel [](https://www.expedia.co.uk/Lymington-Hotels-South-Lawn-Hotel.h888571.Hotel-Information) Lymington 9.2/10 Wonderful (277 reviews) "Super pet friendly hotel in a good location" ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Louisa £129 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Lymington-Hotels-South-Lawn-Hotel.h888571.Hotel-Information) ![Standard Double Room, 1 Double Bed, Balcony, Sea View | Balcony](https://images.trvl-media.com/lodging/20000000/19700000/19695400/19695343/563fa80c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/20000000/19700000/19695400/19695343/30c16ffa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Front of property](https://images.trvl-media.com/lodging/20000000/19700000/19695400/19695343/4e0405c1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Premium Double Room | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19700000/19695400/19695343/5817352f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### The Knoll House [](https://www.expedia.co.uk/Swanage-Hotels-The-Knoll-House.h19695343.Hotel-Information) Swanage 8.6/10 Excellent (1,001 reviews) "Very good hotel" ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Graham £143 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Swanage-Hotels-The-Knoll-House.h19695343.Hotel-Information) ![Exterior](https://images.trvl-media.com/lodging/4000000/3540000/3537300/3537219/a674b322.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Comfort Double Room, Ensuite | Bathroom](https://images.trvl-media.com/lodging/4000000/3540000/3537300/3537219/46197743.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Double Room, Ensuite (4 Poster )](https://images.trvl-media.com/lodging/4000000/3540000/3537300/3537219/1fb3edf5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Garden](https://images.trvl-media.com/lodging/4000000/3540000/3537300/3537219/f12a1b13.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### The Crooked Inn [](https://www.expedia.co.uk/Saltash-Hotels-The-Crooked-Inn-Inn.h3537219.Hotel-Information) Saltash 9.0/10 Wonderful (677 reviews) "Great staff, food and cosy place" ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) James £105 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Saltash-Hotels-The-Crooked-Inn-Inn.h3537219.Hotel-Information) ![Exterior](https://images.trvl-media.com/lodging/3000000/2280000/2277000/2276915/69e7b512.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Superior Suite, Ensuite (Dragonfly) | Lounge](https://images.trvl-media.com/lodging/3000000/2280000/2277000/2276915/adec4c0b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Exterior](https://images.trvl-media.com/lodging/3000000/2280000/2277000/2276915/0601d420.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Deluxe Double or Twin Room, Ensuite (Garden-Coral)](https://images.trvl-media.com/lodging/3000000/2280000/2277000/2276915/cd9e174b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### The Orange Tree [](https://www.expedia.co.uk/Hunstanton-Hotels-The-Orange-Tree.h2276915.Hotel-Information) Hunstanton 9.0/10 Wonderful (757 reviews) "A great stopover." ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Geoff [](https://www.expedia.co.uk/Hunstanton-Hotels-The-Orange-Tree.h2276915.Hotel-Information) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/b53e3e4f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/ec19dc7b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/bed153aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/df053994.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### ibis London Heathrow Airport [](https://www.expedia.co.uk/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) Heathrow Villages 8.0/10 Very good (3,110 reviews) "Quiet and the bed was very comfortable. " ![United States](https://a.travel-assets.com/egds/marks/flags/us.svg) Patricia £49 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) ![Interior](https://images.trvl-media.com/lodging/33000000/32630000/32621300/32621235/fca3c471.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Double Room | Free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/33000000/32630000/32621300/32621235/51f3c6e2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Exterior](https://images.trvl-media.com/lodging/33000000/32630000/32621300/32621235/614c0597.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Daily English breakfast (GBP 10.00 per person)](https://images.trvl-media.com/lodging/33000000/32630000/32621300/32621235/4cc20f9b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### Thames Head Inn [](https://www.expedia.co.uk/Cirencester-Hotels-Thames-Head-Inn.h32621235.Hotel-Information) Cirencester 9.4/10 Exceptional (990 reviews) "Very s" ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) June £92 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Cirencester-Hotels-Thames-Head-Inn.h32621235.Hotel-Information) ![Exterior](https://images.trvl-media.com/lodging/5000000/5000000/4999000/4998997/a6a3ea60.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![2 bars/lounges](https://images.trvl-media.com/lodging/5000000/5000000/4999000/4998997/9a55d434.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Garden](https://images.trvl-media.com/lodging/5000000/5000000/4999000/4998997/6b092180.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![2 bars/lounges](https://images.trvl-media.com/lodging/5000000/5000000/4999000/4998997/f224c620.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### The Pheasant Inn - The Inn Collection Group [](https://www.expedia.co.uk/Cockermouth-Hotels-The-Pheasant-Inn.h4998997.Hotel-Information) Cockermouth 9.0/10 Wonderful (255 reviews) "Staff called us ahead of arrival and booked us in for dinner … cosy place and grounds were neat and tidy " ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Michelle £99 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Cockermouth-Hotels-The-Pheasant-Inn.h4998997.Hotel-Information) ![Restaurant](https://images.trvl-media.com/lodging/21000000/20170000/20165900/20165861/8f21f3b4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Reception](https://images.trvl-media.com/lodging/21000000/20170000/20165900/20165861/c13dea8a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Courtyard](https://images.trvl-media.com/lodging/21000000/20170000/20165900/20165861/75d3d635.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ![Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/21000000/20170000/20165900/20165861/a129bb83.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) ### The White Hart Hotel [](https://www.expedia.co.uk/Newton-Abbot-Hotels-The-White-Hart-Hotel.h20165861.Hotel-Information) Newton Abbot 9.2/10 Wonderful (100 reviews) "Very nice, friendly staff, comfortable room, great breakfast and dogs made extremely welcome." ![United Kingdom](https://a.travel-assets.com/egds/marks/flags/uk.svg) Lesley [](https://www.expedia.co.uk/Newton-Abbot-Hotels-The-White-Hart-Hotel.h20165861.Hotel-Information) Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply. [View all properties](https://expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02®ionId=11218&adults=2&amenities=PETS&sort=RECOMMENDED&openPlayBack=true) ![](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Save an average of 15% on thousands of hotels when you're signed in [Sign in ](https://expedia.co.uk/user/signin?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDestinations-In-England-Pet-Friendly-Hotel.0-0-d11218-tPetFriendlyHotel.Hotel-Filter-Destinations)[ Sign up, it's free ](https://expedia.co.uk/signup?enable_registration=true&+=&uurl=e3id%3Dredr%26rurl%3D%2FDestinations-In-England-Pet-Friendly-Hotel.0-0-d11218-tPetFriendlyHotel.Hotel-Filter-Destinations) ## Top England Hotel Reviews ![ The Drey - Kensington, Earl's Court](https://images.trvl-media.com/lodging/119000000/118960000/118958900/118958877/f6e696d3_y.jpg) ### The Drey - Kensington, Earl's Court 8/10 Good "Our room was very small - we walked into the bed, and had no where to store luggage except for under the bed. I would upgrade to a larger room here, or go to the nearby Brit Hotels." [](https://expedia.co.uk/London-Hotels-The-Drey.h118958877.Hotel-Information) ![Point A Hotel London Kings Cross – St Pancras](https://images.trvl-media.com/lodging/6000000/5180000/5173600/5173526/24292dd5_y.jpg) ### Point A Hotel London Kings Cross – St Pancras 10/10 Excellent "Clean and staff was good" [](https://expedia.co.uk/London-Hotels-Point-A-Hotel-London-Kings-Cross-St-Pancras.h5173526.Hotel-Information) ![Royal National Hotel](https://images.trvl-media.com/lodging/1000000/60000/55100/55001/56bee051_y.jpg) ### Royal National Hotel 2/10 Terrible "Terrible noise from their pub below meant a bad nights sleep. Not what you want when in London for work. Get a high floor room to avoid the noise. " [](https://expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) ![The Tower Hotel, by Thistle](https://images.trvl-media.com/lodging/1000000/10000/2500/2479/717976c5_y.jpg) ### The Tower Hotel, by Thistle 8/10 Good "Yes " [](https://expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) ![The Grand at Trafalgar Square](https://images.trvl-media.com/lodging/2000000/1590000/1585400/1585328/883dc680_y.jpg) ### The Grand at Trafalgar Square 2/10 Terrible "Room small and very old. Friendly staff. But this hotel is not like the pictures. Very old amenities. No where to sit in the lobby. Lounge is depressing but perhaps okay for a work call. Not coming back " [](https://expedia.co.uk/London-Hotels-The-Grand-At-Trafalgar-Square.h1585328.Hotel-Information) ![Park Plaza London Westminster Bridge](https://images.trvl-media.com/lodging/4000000/3120000/3113100/3113039/13bb4c7e_y.jpg) ### Park Plaza London Westminster Bridge 10/10 Excellent "The room was large and had a great view. The bed was comfortable and the shower was great! The location of this hotel is really perfect. I was so easy to get to many parts of the city either by walking or taking the Waterloo station which is a short walk from the hotel. " [](https://expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) ![Strand Palace Hotel](https://images.trvl-media.com/lodging/1000000/10000/200/179/6848fd94_y.jpg) ### Strand Palace Hotel 8/10 Good "Fantastic location, great staff, and the rooms were clean. Walls were a bit thin as I could hear folks in the hallways." [](https://expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) ![Copthorne Tara Hotel London Kensington](https://images.trvl-media.com/lodging/1000000/30000/26200/26145/a8cf46a6_y.jpg) ### Copthorne Tara Hotel London Kensington 2/10 Terrible "72070384203536 14/3---16/3We asked for 1 standardDouble You booked us anACCESSIBLE double the hotel was overbooked and could not move us We had an awful night in a terrible room . The next day the staff moved us . We need a refund for the first night" [](https://expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) ![Holiday Inn Express London Heathrow T4 by IHG](https://images.trvl-media.com/lodging/23000000/22340000/22336100/22336089/15ec97bc_y.jpg) ### Holiday Inn Express London Heathrow T4 by IHG 2/10 Terrible "We booked a non refundable stay. Due to unforeseen circumstances we couldn’t stay, we contacted the hotel through the chat box on the booking twice, they didn’t respond, we then contacted hotels.com who after explaining to to them contacted the hotel who said they didn’t receive any message and under any circumstances it is non refundable. We were not looking for a refund, we were being polite and letting them know we were unable to come so they could use the room if required. I’ve never had an issue with the chat box before with replies, but this time? To deny they have received them when I have proof, like I said time and time again, we weren’t looking for a refund, just acknowledgment." 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