5/5 Excellent
ann-maria, liverpool uk
Travelled with partner
22 Nov 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Overview of ibis London Heathrow Airport
Photo gallery
4.0/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet Friendly
- Air conditioning
- Restaurant
- Breakfast Available
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
London (LHR-Heathrow)8 min drive
Syon Park10 min drive
Royal Botanic Gardens, Kew14 min drive
Twickenham Stadium18 min drive
Choose dates to view prices
About this area
Hayes
Near a metro station, ibis London Heathrow Airport is in an area with good airport proximity. Frogmore House and Pinewood Studios are cultural highlights, and some of the area's notable landmarks include Hampton Court Palace and Hampton Court. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.
View in a map
What's nearby
- Syon Park - 10 min drive
- Royal Botanic Gardens, Kew - 14 min drive
- Twickenham Stadium - 18 min drive
- Richmond Park - 19 min drive
- Hampton Court Palace - 28 min drive
Getting around
- Hayes & Harlington Station - 5 min drive
- Heathrow Terminal 1-3 Underground Station - 4 min drive
- London (LHR-Heathrow) - 8 min drive
Restaurants
- Foggs Kitchen and Bar — 1 min walk
- Madhu's - 6 min walk
- Harlington Tandoori - 9 min walk
- Annayu - 10 min walk
- The Flying Egg Cafe - 10 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: GBP 12 per day
- Electric car charging station
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 9.50 for adults and GBP 4.75 for children
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Family friendly
- Dry cleaning service
- Laundry facilities
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Greek
- Hindi
- Italian
- Polish
- Portuguese
- Russian
- Spanish
- Urdu
Business services
- Computer station
Outdoors
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Bathroom emergency pull cord
- Grab bar near toilet
- Handrails in hallways
- In-room accessibility
- Raised toilet seat
- Roll-in shower
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Hairdryer
- Shower
- Towels
Entertainment
- TV channels
- TV
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
See similar properties
Policies
Check-in
Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
- Airport shuttle fee: GBP 5 per person (one-way)
- Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
- Self-parking fee: GBP 12 per day
- Pet fee: GBP 10 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes
Frequently asked questions
4.0
Very good
4.2/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Sherine, London
Travelled with pets
22 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020
5/5 Excellent
Verified traveller
Business traveller
16 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
4/5 Good
K-Ritter, Londob
Business traveller
15 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
3/5 Okay
Alan, Northern Ireland
Travelled with group
13 Oct 2020
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020
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