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ibis London Heathrow Airport

Photo gallery for ibis London Heathrow Airport

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Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board

Overview of ibis London Heathrow Airport

UNESCO Sustainable Travel Pledge

ibis London Heathrow Airport

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
112 Bath Road, Middlesex, Hayes, England, UB3 5AL

Explore the area

  • AirportLondon (LHR-Heathrow)4 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationStockley Park9 min drive
  • Popular LocationOsterley Park and House9 min drive

Choose dates to view prices

About this area

Hayes

Near a metro station, ibis London Heathrow Airport is in an area with good airport proximity. The area's natural beauty can be seen at Richmond Park and Virginia Water, while LEGOLAND® Windsor and Thorpe Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium.

What's nearby

  • Brunel University - 9 min drive
  • Stockley Park - 9 min drive
  • Osterley Park and House - 9 min drive
  • Kempton Racecourse - 12 min drive
  • Twickenham Stadium - 12 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminal 1-3 Underground Station - 3 min drive
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • Foggs Kitchen and Bar — 1 min walk
  • Madhu's - 6 min walk
  • Harlington Tandoori - 9 min walk
  • Annayu - 10 min walk
  • The Pheasant - 14 min walk

About this property

ibis London Heathrow Airport

Eco-friendly Hayes hotel in Harlington with 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, TVs come with cable channels, and guests will also find coffee makers and showers.
Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 9.50 for adults and GBP 4.75 for children
  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 603 out of 1632 reviews
5 - Excellent 37%
Rating 4 - Good. 713 out of 1632 reviews
4 - Good 44%
Rating 3 - Okay. 193 out of 1632 reviews
3 - Okay 12%
Rating 2 - Poor. 76 out of 1632 reviews
2 - Poor 5%
Rating 1 - Terrible. 47 out of 1632 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Halls, and to a lesser extent the room, smelled a bit funky
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities
Apathetic reception staff, no soap in the room, two lights out of five in the room were not working.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
The hotel and staff were great, and the bed was comfortable, but whoever designed the room must have taken notes from Fawlty Towers. For example, the following points. 1) The desk with the Chair and Kettle are along a wall which has no plug socket and nowhere to plug the kettle in. I had to move it to the bedside table to plug it in. 2) The toilet was so low to the ground that even me, with no disabilities, found it difficult to sit on it and get back up. 3) There was no door on the shower, meaning the floor floods when you use the shower. 4) To open the window to let some fresh air you need to be double jointed to be able to reach the latch of the outer window since the inner window is tied shut and there's about 50cm between both layers. I would be happy to stay at the hotel again - it's in a good location, was clean, and the staff were great. Just none of the above make sense.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to make an easy online booking. Reception staff were friendly on my late night arrival.
Stayed 1 night in Nov 2021