Title: Charles House - Windsor Castle 5min Walk Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=103804511&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Charles House - Windsor Castle 5min Walk Guesthouse in Windsor, 6-minute walk to Thames River ## Photo gallery for Charles House - Windsor Castle 5min Walk ![City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Minibar, iron/ironing board, free WiFi, bed sheets - Charles House - Windsor Castle 5min Walk (Windsor)](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/1a91c515.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Charles House - Windsor Castle 5min Walk (Windsor)](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/dc5ca48b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, Non Smoking, Private Bathroom | City view - Charles House - Windsor Castle 5min Walk (Windsor)](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/c8b4ad68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | Living area | 32-inch LCD TV with digital channels - Charles House - Windsor Castle 5min Walk (Windsor)](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/d600c355.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Charles House - Windsor Castle 5min Walk (Windsor)](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/3e2e7c02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Windsor Castle and Eton College, Charles House - Windsor Castle 5min Walk has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Parking available ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=103804511&PinnedHotelID=103804511&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area ![Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area | Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/d942960b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, 1 King Bed, Bathtub, Courtyard Area 8.0 Very good 1 review ### Highlights Separate sitting area Heating Mini-fridge Dining table LCD TV Hairdryer Private bathroom Shower/bath combination - City view - 400 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Comfort Double or Twin Room, Non Smoking, Private Bathroom ![Comfort Double or Twin Room, Non Smoking, Private Bathroom | Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/5b46bd53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room, Non Smoking, Private Bathroom 8.0 Very good 2 reviews ### Highlights Separate sitting area Heating Mini-fridge Dining table LCD TV Hairdryer Private bathroom Eco-friendly toiletries - City view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom ![City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/1a91c515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room, 1 Queen Bed, Non Smoking, Private Bathroom 9.6 Exceptional 4 reviews ### Highlights Separate sitting area Heating Mini-fridge Dining table LCD TV Hairdryer Private bathroom Eco-friendly toiletries - City view - 192 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room, Non Smoking, Private Bathroom ![Superior Double Room, Non Smoking, Private Bathroom | Minibar, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/104000000/103810000/103804600/103804511/9e0f9cbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Private Bathroom 8.0 Very good 1 review ### Highlights Separate sitting area Heating Mini-fridge Dining table LCD TV Hairdryer Private bathroom Shower/bath combination - City view - 304 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/888900/888835/f9bd2325_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Copthorne Hotel Slough Windsor Slough - Hot tub - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,003 reviews £60 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Slough-Hotels-Copthorne-Hotel-Slough-Windsor.h888835.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=5479&destination=Windsor&destType=MARKET&latLong=51.481736,-0.613575&searchId=6d65499c-e137-4a14-804b-807a21dd1015&top_cur=GBP) Ad ![Serves lunch and dinner](https://images.trvl-media.com/lodging/1000000/20000/14700/14613/153ebb32.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Slough - Windsor by IHG Slough - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 268 reviews £52 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Slough-Hotels-Holiday-Inn-Slough-Windsor.h14613.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=5479&destination=Windsor&destType=MARKET&latLong=51.481736,-0.613575&searchId=6d65499c-e137-4a14-804b-807a21dd1015&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5050000/5045700/5045692/45ea68bc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Windsor by IHG Windsor City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWindsor-Hotels-Charles-House-Windsor-Castle-5min-Walk.h103804511.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWindsor-Hotels-Charles-House-Windsor-Castle-5min-Walk.h103804511.Hotel-Information) ## About the area Located in Windsor, Charles House - Windsor Castle 5min Walk is in the city centre. Windsor Castle and Pinewood Studios are notable landmarks, and some of the area's popular attractions include LEGOLAND® Windsor and Lapland UK. Thames River and Windsor Racecourse are two other places to visit that come recommended. [Visit our Windsor travel guide](https://www.expedia.co.uk/Windsor.dx5479) [View more Guest houses in Windsor](https://www.expedia.co.uk/Windsor-Guest-Houses.d5479-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48284%2C-0.61508&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GMPFCxAY6Id1CShYFOifewplpJ0=) 89 Arthur Rd, Windsor, England, SL4 1RU ### What's nearby - ![London featuring a city, a river or creek and heritage architecture](https://images.trvl-media.com/place/553248621532493801/7cdb2dfe-633b-4801-b599-6c1db9db26af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thames River 3 min walk \- 0.2 miles - ![Windsor Castle featuring heritage architecture and château or palace](https://images.trvl-media.com/place/501522/3d7227c1-1ad7-442a-9d31-8640104b027b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Windsor Castle 7 min walk \- 0.4 miles - ![Lucky to be on the doorstep of this place #etoncollege](https://images.trvl-media.com/place/6083933/d403f0f7-9828-4acc-a08f-80b9d45f87a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eton College 15 min walk \- 0.8 miles - King Edward Court Shopping 3 min walk \- 0.2 miles - Windsor Racecourse 17 min walk \- 0.9 miles ### Getting around - Windsor & Eton Central Station 7 min walk - Station A Station 13 min drive - Heathrow Airport (LHR) 21 min drive ### Restaurants - Garden Café 4 min walk - Caffè Nero 6 min walk - Bill's Windsor Restaurant 5 min walk - Cinnamon Cafe 6 min walk - Caffè Nero 7 min walk ## About this property ### Charles House - Windsor Castle 5min Walk Guest house near Thames River Located close to Windsor Castle and Eton College, Charles House - Windsor Castle 5min Walk has plenty to offer. Guests can connect to free in-room WiFi. Additional perks include: - Airport pick-up service (surcharge), express check-out and smoke-free property - Tour/ticket information Room features All guest rooms at Charles House - Windsor Castle 5min Walk feature perks, such as separate sitting areas, in addition to amenities, such as free WiFi and dining tables. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Eco-friendly toiletries and hairdryers - 32-inch LCD TVs with digital channels - Wardrobes/cupboards, separate sitting areas and mini fridges ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/24000000/23810000/23808900/23808875/01e3486f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Duke's Retreat Windsor City Centre - Kitchen - Free Wi-Fi - Fireplace - Microwave 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=23808875&PinnedHotelID=23808875&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bedrooms, iron/ironing board, travel cot, WiFi](https://images.trvl-media.com/lodging/104000000/103330000/103327500/103327451/b8eb816d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious Apartment with Private Garden Windsor City Centre - Kitchen - Washing machine 8.0 Very good 3 reviews £181 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103327451&PinnedHotelID=103327451&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/103000000/102370000/102363300/102363231/8b14f51c_edited_8fea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Your Windsor Retreat | 1Bed/1Bath + Free Parking Windsor City Centre - 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Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (GBP 15 per day) - 24-hour airport pick-up shuttle on request for a surcharge - RV/bus/lorry parking (surcharge) on site ### Family friendly - Dining table - Mini-fridge ### Conveniences - Guidebooks ### Guest services - Housekeeping (on request) (for a fee) - Tour and ticket assistance ### Accessibility - No lift - Thin carpet in room - Tile flooring in room ### More - At least 80% lighting from LEDs - Double-glazed windows - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Dining table - Electric kettle - Mini-fridge - Minibar - Tea bags/instant coffee ### More - Bulk dispensers for toiletries - Eco-friendly toiletries - Heating - Iron/ironing board - Separate sitting area - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: GBP 18 Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: GBP 18 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 25.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: GBP 95 per vehicle (maximum occupancy 3) - Nearby parking fee: GBP 15 per day (164 ft away) - Early check-in fee: GBP 18 (subject to availability) - Late check-in fee: GBP 18 for check-in between 10:00 AM and 1:00 PM - Late check-out fee: GBP 18 (subject to availability) - Cleaning/housekeeping/linen fee: GBP 35 per day - Rollaway bed fee: GBP 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Charles House - Windsor Castle 5min Walk Windsor Charles House - Windsor Castle 5min Walk Guesthouse Charles House - Windsor Castle 5min Walk Guesthouse Windsor ## Frequently asked questions ### Is Charles House - Windsor Castle 5min Walk pet-friendly? ### What time is check-in at Charles House - Windsor Castle 5min Walk? ### What time is check-out at Charles House - Windsor Castle 5min Walk? ### Does Charles House - Windsor Castle 5min Walk provide a shuttle to the airport? ### Where is Charles House - Windsor Castle 5min Walk located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Charles House - Windsor Castle 5min Walk Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 7.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 22 8 - Good 6 6 - Okay 2 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### David 27 Apr 2025 Good location, clean and as described ##### David Stayed 1 night in Apr 2025 ### 8/10 Good #### Chris 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really good experience, the hotel was in the perfect location. Room was clean and bright ##### Chris Stayed 1 night in Apr 2025 ### 8/10 Good #### Samzie 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location for a visit to Windsor Great location for easy walk to train station , buses & center of Windsor . Good communication and comfortable room with tea coffee & a fridge in room . ##### Samzie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gary 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to access by personal door code. Great location for walking to the riverside and the castle ##### Gary Stayed 2 nights in May 2025 ### 8/10 Good #### Kieren 28 Jun 2025 Liked: Cleanliness, staff & service, room comfort #### Will stay again Perfect location. Easy check in. Very spacious room. Bed was comfortable. Quite. Clean however pillows towels and carpet could do with renewing. Was as expected for price. ##### Kieren Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Richard 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended The people who run Charles House are so helpful and kind. The check-in process could not be easier and the whole experience is very positive and great value. ##### Richard Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michael 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is not a hotel; it is some really nice rooms for rent. You get a code for the doors and never see any people. Once going in, you just see a few rooms downstairs and 3 rooms upstairs. If you cannot carry your bags up a flight of stairs make sure you request a room downstairs. The rooms were very clean and very large. It was very quiet and I got lots of rest. Across the street was a grocery store to get anything you need. The Castle was a short walk (5 minutes) and plenty of places to eat by the Castle. From the Heathrow Airport you can take an Uber for $40 pound or take the Flightline 703 bus for $4 pound. The Flightline 703 picks up outside Terminal 5 and will drop you right at the Charles House. There is 23 stops but they go very quickly and have space for your luggage. ##### Michael Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### diane 11 Sept 2024 Liked: Cleanliness, property conditions & facilities Great location for the price. The whole town is walkable, but groceries store across the street. ##### diane Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Veronica 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great short break location Our 2 night stay in William was just what we needed...an extremely comfy bed, constant hot water and a great location. ..river, castle and shops all within easy walking distance. The door code check-in was very convenient and gave flexibility and accessibility at all times. ##### Veronica Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Marina 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Exceeded my expectations, beautiful house and room (Harry) clean, bright, and spacious with very pretty furniture. The bed was super comfortable, slept wonderfully. The street is busy, with cars and people using it all night, nothing loud, just enough background noise to put you to sleep. The other guests were very quiet, only heard a family coming in at 9 and another one leaving at 7:30\. Super location, 10 minutes walk from the castle and with a parking lot 50 yards away. Another plus is the Co-op corner store right across the street. I loved it and will definitely use it if I come to Windsor again. ##### Marina Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Maura 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wish I stayed longer!! The hosts were lovely and easy to communicate with and made the check in process so simple. Overall it was such an adorable accommodation, it was close to everything, there was lots of natural light, had a fan, and the bed was so so comfortable! Felt like I was at home. Would definitely book again! ##### Maura Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Rhianne 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very easy check in, property is on a main road opposite a large co op food store and within easy walking distance to the castle and high street. Stayed in Victoria which is a very large room, very clean and comfortable, large fridge which was useful and all the amenities needed for a stay. Quiet within the property. Good value for the area and would stay again. Host was prompt to answer queries and friendly. ##### Rhianne Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Roberta 24 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We reserved 2 rooms, one was dirty (hadn't been cleaned after the last guest), no one was available to take care of it. We waited about 3 hours to be told we could have access to another room that was half the size. We did not get a credit for the change in rooms. All rooms are very dated and run down. Location was fine, very quiet but a bit of a walk to town (far more than 5 minutes). ##### Roberta Stayed 1 night in Apr 2025 ### 6/10 Okay #### Kim 24 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### One night stay. Hotel has good location. Room (Victoria, on first floor) was large and clean. Easy access into room using keypad. Owner was helpful with issue booking through hotels.com. Allowed us an early check in, which was appreciated. We did have an issue where we were woken up around midnight with the lights flickering on and off, a smell of electrical wires burning and a sound of electric arcing. This went on until about 2 am and then stopped. We were worried the rest of the night there may be a fire, so didnt sleep soundly. When we got up the next morning, we had no power in any outlets, the tv or kettle. We did send a message to the owners to advise and have not heard back. Overall stay was ok. ##### Kim Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Alex 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy to book, to access and a worry free stay ##### Alex Stayed 1 night in May 2025 ### 10/10 Excellent #### Andrew 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charles House Very comfortable and good value for expensive Windsor. ##### Andrew Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Verified traveller 25 Jun 2025 Disliked: Staff & service, property conditions & facilities, room comfort A bit dusty. Left a stuff but cannot get in touch with the host ##### Verified traveller Stayed 2 nights in May 2025 ### 4/10 Poor #### Cara 26 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Bring an air conditioner The room was hotter than hades. We couldnt sleep for crap. There was no air circulation whatsoever. No fan provided at bare minimum. We endured a miserable night. ##### Cara Stayed 1 night in Jun 2025 ### 8/10 Good #### Lyse 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room is a bit smaller than appears in the pictures. Also, only tea in the room ie. No coffee ##### Lyse Stayed 1 night in May 2025 ### 8/10 Good #### Danny 8 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Stay was good, room comfortable, located well. Parking worked out fine, 5 min walk. Temporary parking across the street at grocery store suitable for unpacking luggage etc. ##### Danny Stayed 1 night in Jun 2024 ### 4/10 Poor #### Cindy 14 Jun 2025 Liked: Cleanliness Disliked: Property conditions & facilities Property was great but there was a fridge in the room that kept coming on and whirring all night so really hard to get to sleep and one of the windows didn't have curtains so again not great to sleep. I did raise these issues through Expedia but have heard nothing! ##### Cindy Stayed 1 night in Jun 2025 ### 8/10 Good #### Julia 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an unusual property - there is no front desk or people there to check you in. It’s also an inconvenient walk from the town center, crossing busy streets. ##### Julia Stayed 1 night in Aug 2024 ### 2/10 Terrible #### SUSAN 13 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I stayed at Charles House in Windsor in September. The positives were that it was close to the train station and Windsor Castle. The negatives: on arrival, after a long day of walking on the Thames Path we were upset to discover that the room hadn't been cleaned. The bed was unmade, dirty towels littered the floor, the garbage was full, there were dirty dishes on the table, and lots of hairs in the shower. No one answered my telephone call but they did text back and I explained the problem. It took about ninety minutes to learn that no one was available to clean and then we were given the wrong code for the cleaner's room. Finally we got access to the cleaner's room and we cleaned the room ourselves, carrying all the clean items we needed upstairs and all the dirty items back downstairs. We were offered a refund on our first night's stay but after texting back and forth for almost a month, we have not received this refund. We had hiked a long stretch of the Thames Path and ended our journey in Windsor. The experience at Charles House ruined the end of our trip. Expedia For TD did reimburse me for a portion of our first night's stay which was very decent of them but Charles House behaved quite dishonourably. I will not stay at a place with no one on site in the future. ##### SUSAN Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Maxime 15 Jul 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### To much can go wrong. With no onsite reception everything is more complicated. You need to receive email with codes to enter. But I received a mail saying I hadn't paid when hotel.com had charged my credit card. 2 days of worries and chats back and forth. Then there was no hot water for two of the 3 nights we were there more worries. They offered a late check out as compensation. Without all that it would be a fine place. Nothing fancy. ##### Maxime Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Alan 9 Aug 2025 ##### Alan Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Yotel London City](https://www.expedia.co.uk/London-Hotels-YOTEL-Clerkenwell.h48296903.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [The Caledonian Tower Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Libertys-On-The-Square.h57917226.Hotel-Information) > > [Residence Inn by Marriott Manchester Piccadilly](https://www.expedia.co.uk/Manchester-Hotels-Residence-Inn-By-Marriott-Manchester-Piccadilly.h3564401.Hotel-Information) > > [The Norfolk Royale Hotel](https://www.expedia.co.uk/Bournemouth-Hotels-The-Norfolk-Royale-Hotel.h47418.Hotel-Information) > > [The Dilly](https://www.expedia.co.uk/London-Hotels-The-Dilly.h21538.Hotel-Information) > > [The Grand Brighton](https://www.expedia.co.uk/Brighton-Hotels-The-Grand-Brighton.h6969.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [Leonardo Royal Hotel Brighton Waterfront ](https://www.expedia.co.uk/Brighton-Hotels-Jurys-Inn-Brighton-Waterfront.h21983.Hotel-Information) > > [Leonardo Hotel Brighton](https://www.expedia.co.uk/Brighton-Hotels-Jurys-Inn-Brighton.h1768380.Hotel-Information) > > [McMillans B&B Windsor](https://www.expedia.co.uk/Windsor-Hotels-McMillans-BB-Windsor.h35064246.Hotel-Information) > > [The Midland - Manchester](https://www.expedia.co.uk/Manchester-Hotels-The-Midland-Manchester.h10959.Hotel-Information) > > [Leonardo Hotel Manchester Piccadilly](https://www.expedia.co.uk/Manchester-Hotels-Leonardo-Hotel-Manchester-Piccadilly.h72998541.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [art'otel London Battersea Power Station powered by Radisson Hotels](https://www.expedia.co.uk/London-Hotels-ArtOtel-London-Battersea-Power-Station.h83011268.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Leonardo Hotel Manchester Central](https://www.expedia.co.uk/Manchester-Hotels-Jurys-Inn-Manchester-City-Centre.h205304.Hotel-Information) > > [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > > [NYX Hotel London Holborn by Leonardo Hotels](https://www.expedia.co.uk/London-Hotels-NYX-Hotel-London-Holborn-By-Leonardo-Hotels.h579374.Hotel-Information) > > [The Crown And Cushion](https://www.expedia.co.uk/Windsor-Hotels-The-Crown-And-Cushion.h6412311.Hotel-Information) > > [Leonardo Royal Hotel Birmingham ](https://www.expedia.co.uk/Birmingham-Hotels-Jurys-Inn-Birmingham.h789053.Hotel-Information) > > [Bluewaters Hotel, Blackpool North Promenade](https://www.expedia.co.uk/Blackpool-Hotels-The-Bedford-Hotel.h34040292.Hotel-Information) > > [Forest of Arden Hotel & Country Club](https://www.expedia.co.uk/Birmingham-Hotels-Delta-Hotels-By-Marriott-Forest-Of-Arden-Country-Club.h28506.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) ---