My family and myself were all totally disappointed and basically disgusted with the room and the property. We arrived at approx 9pm after a very long 14 hour flight. As there were no buses running, we had to spend approx Australian $85 on a taxi cab from the airport. We had to stand outside in the pouring freezing rain outside the property as the code we were given to get the keys to get in the building did not work and the lock box was jammed. We struggled for half an hour and finally got the key box open. When we finally got into the building it was very dirty and disgusting from the foyer right on up to the top floor. Leaves, dirt, dust, filth. The room was not even remotely as advertised. The room was very small, cramped, and very stuffy. Total false advertising.
The beds where awful, very cheap metal frames that were literally falling apart. When you put your hand on the bed head, it literally almost fell off in your hands and we thought the bed was going to collapse on us.
The bed heads had been smashed into the walls on so many other occasions from previous clients that the bed posts had created holes in the walls. The mattress's where awful, lumpy, hard. There was no ventilation in the room. There was a tiny unstable table that was at a slant and most things put on it just rolled off and onto the floor.
There was no tea bags, coffee, kettle or cups, no miniature bar fridge. Totally disgusting, we want a refund.
