The location is amazing! The hotel is fine, it is good value for money. The gym facilities are an extra £5 per entry, but it is an amazing full gym and worth every penny, especially because the prices for rooms are so inexpensive.
Some days housekeeping forgot bottled water and/or biscuit replacement. But very clean.
The staff were terrific, friendly, engaging and helpful; the food was exceptional and staff catered to special culinary needs with courtesy and politeness. My experience was as good as I thought it woujld be...
Clean, comfortable and great location. Hotel staff very helpful and friendly.
Very good hotel with great staff but let down by a poor (expensive) breakfast
Very imprrssed by this hotel. Would þlike to come back there.
Lovely hotel in a very convenient location for Covent Garden area and Theatre district. Staff went out of there way to offer assistance, with recommendations for local pubs etc.
Ideal for a family group. Excellent location in London. I would book it again.
Friendly and helpful staff. Quite good breakfast - though grilling better this day and age surely!!! Also - could have drained the servindgdishes before setting out - a puddle of water or oil at the bottom is not attractive. Good standard of cleanliness throughout. A larger lounge or quiet seating ...