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"Great staff and location, the hotel is large and could do with some refurbishments as it is rather old."

"The hotel exceeded all expectations. We arrived and our room was not quite ready. The check in staff offered us a voucher for two glasses of champagne while we waited; they then come to find us to tell us the room was ready and they had upgraded us. We had a lovely room with a nice view. On the way back after dinner we stopped at 12th knot for a couple of cocktails and enjoyed the atmosphere and great view over St Paul’s. Our room was on the 9th floor, not the biggest room we have ever stayed at, but a good size, with a nice bathroom and decent amenities. My only comment is that it would be nice if there was a mirror by the desk so that it can be used as a dresser. The bed was comfortable and the hotel quiet, no slamming doors through the night like in other hotels. A very enjoyable stay. "

"The room was very clean and the staff were friendly and nice at check in. Something to be aware of - the noise from the street was quite loud during the night. However I travel with earplugs and was expecting that in a hotel so central in London, so it didn’t cause me any major issues. The heater also wasn’t very warm but the room wasn’t super cold without it. The location is great, a very short walk to King’s Cross, and about a half hours walk into Soho/the west end if you’re in town for theatre!"

"Great location! Staff were extremely friendly and accommodating to everything. The bedroom was very clean and spacious - the bed was super comfortable and the pillow and duvet were perfect! The only improvement would be either a heated towel rail in the bathroom or heated floor as it was a little cold however the robe and slippers provided rectified this!!"

"Really good hotel "

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "

"The toilet in out room had to be flushed multiple times before going down. The bedding had something on it that looked like mucus. "

"Our shower and sino was cl"