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Frette Italian sheets, premium bedding, minibar, in-room safe
Flat-screen TV, DVD player, iPod docking station
Flat-screen TV, DVD player, iPod docking station
Frette Italian sheets, premium bedding, minibar, in-room safe

Guest reviews

4.8/5 Exceptional
138 reviews
Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationOxford Street3 min walk
Popular LocationThe British Museum10 min walk
Popular LocationLeicester Square13 min walk
AirportLondon (LHR-Heathrow)45 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Superior Room

    Room amenities

    • 250 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room
  • Luxury Room

    Room amenities

    • 370 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsLuxury Room
  • Deluxe Room

    Room amenities

    • 395 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room
  • Suite, 1 Bedroom

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Penthouse

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPenthouse
  • Suite

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite
  • Superior Suite

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuperior Suite
  • Junior Suite

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Suite

    Room amenities

    • 420 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite
  • Junior Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite
  • Superior Suite

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
    More detailsSuperior Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

Located in London's London City Centre neighbourhood, Charlotte Street Hotel, Firmdale Hotels is in the city centre and near a metro station. Russell Square and Oxford Circus are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Covent Garden Market. Travelling with kids? Don't miss London Eye and ZSL London Zoo.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Oxford Street - 3 min walk
  • The British Museum - 10 min walk
  • Leicester Square - 13 min walk
  • Piccadilly Circus - 14 min walk
  • Covent Garden Market - 17 min walk

Getting around

  • Goodge Street Underground Station - 4 min walk
  • London Euston Station - 16 min walk
  • London (LHR-Heathrow) - 45 min drive

Restaurants

  • Oscar — 1 min walk
  • Oscar Bar and Restaurant - 1 min walk
  • Palms of Goa - 1 min walk
  • Barnyard - 1 min walk
  • Siam Central - 1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

Family-friendly London hotel in London City Centre, walk to Oxford Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and conference space are on-site. All 52 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.
Charlotte Street Hotel, Firmdale Hotels offers 52 forms of accommodation with iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: GBP 44 per day
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Portuguese

Business services

  • Meeting rooms
  • Conference space (43 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 66.0 per night.
Cots (infant beds) are available for GBP 66.0 per night

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 26 per person (approximately)
  • Valet parking fee: GBP 44 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlotte Street Hotel London
Charlotte Street Hotel
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel Firmdale Hotels London
Charlotte Street Hotel Firmdale Hotels
Charlotte Street Firmdale Hotels London
Charlotte Street Firmdale Hotels
Charlotte Firmdale s
Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Can I cancel my reservation for free at Charlotte Street Hotel, Firmdale Hotels and receive a full refund?
Yes, Charlotte Street Hotel, Firmdale Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to Charlotte Street Hotel, Firmdale Hotels cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Valet parking is available for GBP 44 per day.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this property located?
This family-friendly London hotel is located in the entertainment district, within a 10-minute walk of Oxford Street, Russell Square and Oxford Circus. Regent Street and Palace Theatre London are also within 10 minutes. Goodge Street Underground Station is only a 4-minute walk and Tottenham Court Road Underground Station is 7 minutes.

Guest reviews

Overall score and ratings for Charlotte Street Hotel, Firmdale Hotels

4.8
Exceptional
5 - Excellent
115
4 - Good
17
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
5.0
Cleanliness
4.9
Service and Staff
5.0
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

All excellent. Haven’t stayed for 11 years standard s still as high as they were!

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2019