Title: The Connaught, Maybourne Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Connaught, Maybourne Luxury hotel with 3 restaurants and full-service spa ![4 bars/lounges, cocktail bar, cocktail bar](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/w3831h2560x5y0-737e9e92.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Contemporary Superior Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/76c81a49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/9415eaf0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Contemporary Studio | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/f9d547e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grosvenor Suite | Living area | IPod dock](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/f933b3f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Buckingham Palace, The Connaught offers a refined retreat in central London. Guests can dine at three distinctive restaurants, swim in the indoor pool, or book rejuvenating treatments at the Aman Spa. High-speed WiFi keeps everyone connected throughout their stay. 9.6 Exceptional ## Popular amenities - Pool - Bar - Spa - Room service - Parking available - Gym £791 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21364&PinnedHotelID=21364&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![The Lodge | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/9e4c06ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Lodge ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 517 sq ft - Sleeps 2 - 1 King Bed ![Carlos Suite | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/ebd59d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Carlos Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding - 603 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Junior Suite | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/f05abc66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 484 sq ft - Sleeps 3 - 1 King Bed ![Sutherland Suite | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/7d20471d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sutherland Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding - 969 sq ft - Sleeps 3 - 1 King Bed ![Connaught Suite | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/w3833h2560x4y0-f3155a6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connaught Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding - 775 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/6e76a51c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 355 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Superior Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/3cf7618d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 323 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Contemporary Studio | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/f9d547e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Contemporary Studio ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 431 sq ft - Sleeps 3 - 1 King Bed ![Superior Single Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/w3837h2556x0y0-0821ebd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Minibar (some free items) Hypo-allergenic bedding Pillow menu Premium bedding - 226 sq ft - Sleeps 1 - 1 Queen Bed ![Coburg Suite | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/17f5b83d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coburg Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding - 603 sq ft - Sleeps 3 - 1 King Bed ![Contemporary Superior Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/2207aad3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Contemporary Superior Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 312 sq ft - Sleeps 2 - 1 King Bed ![Contemporary Deluxe Room | Premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/977da321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Contemporary Deluxe Room ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding Pillow menu - 377 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Grosvenor Suite | Living area | IPod dock](https://images.trvl-media.com/lodging/1000000/30000/21400/21364/w3836h2558x0y0-f90988ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grosvenor Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Hypo-allergenic bedding - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/440000/431700/431650/5b548407.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANDAZ LONDON LIVERPOOL STREET, BY HYATT London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Connaught.h21364.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Connaught.h21364.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51019%2C-0.14945&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z62DBDX97-lAWxKw3xqYMkXfLmg=) Carlos Place, Mayfair, London, England, W1K 2AL #### What's nearby - Hyde Park - 6 min walk - 0.4 miles - Piccadilly Circus - 13 min walk - 0.7 miles - Buckingham Palace - 14 min walk - 0.8 miles - Big Ben - 5 min drive - 1.5 miles - Royal Albert Hall - 5 min drive - 1.6 miles #### Getting around - London (ZEP-Victoria Train Station) - 4 min drive - Bond Street Underground Station - 7 min walk - Heathrow Airport (LHR) - 49 min drive #### Restaurants - ‪Hideaway - ‬1 min walk - ‪Bacchanalia Mayfair - ‬2 min walk - ‪Delfino - ‬1 min walk - ‪The Connaught Patisserie - ‬1 min walk - ‪Ladurée - ‬3 min walk ## About this property ### The Connaught, Maybourne Luxury boutique hotel near Selfridges Located close to Buckingham Palace and Serpentine Gallery, The Connaught, Maybourne provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Indulge in a body treatment, a massage and a body scrub at Aman Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with car hire on-site and 4 bars. Other perks include: - An indoor pool - English breakfast (surcharge), valet parking (surcharge) and express check-out - Babysitting (surcharge), free newspapers and 4 meeting rooms - Smoke-free property, a lift and multilingual staff - Guest reviews give good marks for the overall condition Room features All 122 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Children's slippers and childcare services - Bathrooms with designer toiletries and bidets - Coffee/tea makers, daily housekeeping and electrical adapters/chargers ### Awards and affiliations The Connaught, Maybourne is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay. ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Valet parking on site (GBP 70 per night; includes in/out privileges) ### Food and drink - Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person - 3 restaurants - 4 bars/lounges - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Helene Darroze - Jean-Georges - Nicolas Rouzaud - The Coburg Bar - The Connaught Bar ### Things to do - Full-service spa - Gym - Indoor pool - Steam room ### Family friendly - In-room babysitting - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 4 meeting rooms ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Detox wraps - Facials - In-room massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Banquet hall - Built in 1897 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bidet - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from August 18 2025 to August 31 2025 (dates subject to change): - One of the dining venues ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 75.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 45 per person - Valet parking fee: GBP 70 per night (in/out privileges) - Rollaway bed fee: GBP 75.0 per night - Service fee: 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Connaught Connaught Hotel Connaught Hotel London Connaught London The Connaught London, England The Connaught Hotel London The Connaught The Connaught, Maybourne Hotel The Connaught, Maybourne Hotel The Connaught, Maybourne London The Connaught, Maybourne Hotel London The Connaught Maybourne Hotel Collection ## Frequently asked questions ### Does The Connaught, Maybourne have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM. ### How much does it cost to stay at The Connaught, Maybourne ? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at The Connaught, Maybourne on 19 Oct 2025 start from £791.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-The-Connaught.h21364.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Connaught, Maybourne pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Connaught, Maybourne ? > Valet parking is available for GBP 70 per night. ### What time is check-in at The Connaught, Maybourne ? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Connaught, Maybourne ? > Checkout is at noon. ### Where is The Connaught, Maybourne located? > This family-friendly London hotel is located in a shopping district, within 1 mi (2 km) of Selfridges and Buckingham Palace. Serpentine Gallery and Royal Albert Hall are also within 2 mi (3 km). Bond Street Underground Station is 7 minutes by foot and Bond Street (Elizabeth Line) Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Connaught, Maybourne Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Location ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 213 8 - Good 24 6 - Okay 4 4 - Poor 1 2 - Terrible 4 ### 10/10 Excellent #### Bruce 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was outstanding and the property was beautiful. ##### Bruce Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Sufi 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### Sufi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Heath 29 Mar 2025 Liked: Amenities Superb ##### Heath Stayed 1 night in Mar 2025 ### 10/10 Excellent #### John 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, beautiful property. Staff are fabulous from arrival to departure. Great bars and restaurants. An Armagnac lovers dream . ##### John Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Julian 5 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay ##### Julian Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Pantea 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, great location. Awesome bars. Friendly staff. ##### Pantea Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Eli 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall. ##### Eli Stayed 4 nights in May 2025 ### 10/10 Excellent #### Peter 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Peter Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Bonnie 3 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic property. ##### Bonnie Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Marla 25 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect The staff went out of their way to be helpful ##### Marla Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Nancy 1 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities GREAT SERVICE!! ##### Nancy Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Hyun Hee 2 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff in this hotel are really amusing and friendly. I felt like at home while staying here. So I extended my staying. ##### Hyun Hee Stayed 1 night in Jun 2022 ### 10/10 Excellent #### LISETTE 19 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great pleasure. Staff is so belightful ##### LISETTE Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Hang Yee 1 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful beauty with impeccable service ##### Hang Yee Stayed 1 night in Oct 2022 ### 10/10 Excellent #### David 14 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Absolutely fantastic Hotel and a new experience for me who usually stay at the Corinthia - The Connaught offers better location, smaller rooms at the same price point but cosier rooms. Ideal location, fantastic service and great food and bar options. The Concierge is probably the best in London. ##### David Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### AHMET CELALETTIN 23 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception people, the concierge, the staff at the breakfast and at the bar… and I am sure the other people working at the hotel are very keen to make guests feel comfortable and make us like coming back home. They have th pleasure to please. ##### AHMET CELALETTIN Stayed 2 nights in Aug 2023 ### 8/10 Good #### Marina 16 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hi, I liked the historical site , the staff so kind and the bedroom. I would have liked to find a nespresso machine in the room, just to be indipendent in coffee time. But in any case I had a wonderful staying Kind regards mc ##### Marina Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Mark 17 Mar 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason. The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing. ##### Mark Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sandra 19 Jun 2025 ##### Sandra Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Joel 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### Joel Stayed 5 nights in May 2025 ### 10/10 Excellent #### Jan Boye 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jan Boye Stayed 1 night in May 2025 ### 10/10 Excellent #### Noah 19 Feb 2025 ##### Noah Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Nina 13 Feb 2025 Liked: Cleanliness ##### Nina Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sandra 12 Jan 2025 ##### Sandra Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Travis 28 Dec 2024 ##### Travis Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Radisson RED Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [DoubleTree by Hilton London - 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