The Milestone Hotel

Photo gallery for The Milestone Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Milestone Hotel

VIP Access

The Milestone Hotel

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 Kensington Court, London, England, W8 5DL

Explore the area

  • Popular LocationKensington Palace6 min walk
  • Popular LocationRoyal Albert Hall9 min walk
  • Popular LocationHyde Park11 min walk
  • AirportLondon (LHR-Heathrow)31 min drive

Choose dates to view prices

About this area

London

The Milestone Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Thackeray Gallery are cultural highlights, and travellers looking to shop may want to visit Kensington Church Street and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Wembley Stadium.

What's nearby

  • Kensington Church Street - 3 min walk
  • Thackeray Gallery - 4 min walk
  • Kensington Palace - 6 min walk
  • Royal Albert Hall - 9 min walk
  • Hyde Park - 11 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • The Greyhound - 5 min walk
  • Dishoom - 5 min walk
  • Gloucester Arms - 6 min walk
  • Memories of India - 6 min walk
  • Candella Tea Room - 7 min walk

About this property

The Milestone Hotel

Luxury London hotel in London City Centre, walk to Royal Albert Hall
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a 24-hour business centre are on-site. All 62 soundproofed rooms feature free wired Internet and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, WiFi and LCD TVs.
The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Milestone Hotel is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 61 per night)
  • Valet parking on site (GBP 61 per night)

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: GBP 39 for adults and GBP 39 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Indoor pool
  • Private picnics
  • Sauna
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 100
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 39 for adults and GBP 39 for children (approximately)
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Self-parking fee: GBP 61 per night
  • Valet parking fee: GBP 61 per night
  • Early check-in fee: GBP 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 248 out of 294 reviews
5 - Excellent 84%
Rating 4 - Good. 37 out of 294 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 294 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 294 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 294 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
It was a fantastic experience - I had a one night layover in London, and The Milestone made it magical.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone Hotel is beautiful, the staff extraordinarily friendly, the food and drinks delightful, and the location was perfect.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff excellent and really nice room
Stayed 1 night in Mar 2022

4/5 Good

Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always has been a sanctuary for me away from the masses and somewhere I treasure . Far from the madding crowd
Stayed 1 night in Feb 2022