Title: citizenM London Bankside Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5244458&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM London Bankside Boutique hotel with a restaurant, 6-minute walk to Tate Modern ## Photo gallery for citizenM London Bankside ![Lobby sitting area - citizenM London Bankside (London)](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/c66bbaca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design - citizenM London Bankside (London)](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/f4f72ada.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - citizenM London Bankside (London)](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/855b79ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - citizenM London Bankside (London)](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/6ba9aac0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - citizenM London Bankside (London)](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/66e92df6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center. ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Business services - Bar £101 includes taxes & fees 8 Feb - 9 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Room, 1 King Bed ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/bc7aa1b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Fridge Smart TV Premium bedding Pillow-top bed Blackout curtains Fan Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/bc7aa1b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 8.6 Excellent 4 reviews ### Highlights Air conditioning Fridge Smart TV Premium bedding Pillow-top bed Blackout curtains Fan Hydromassage showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5250000/5244500/5244458/e30e9633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Fridge Smart TV Premium bedding Pillow-top bed Blackout curtains Fan Hydromassage showerhead - 151 sq ft - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-CitizenM-London-Bankside.h5244458.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-CitizenM-London-Bankside.h5244458.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, citizenM London Bankside is near a metro station. Tate Modern and O2 Arena are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Don't miss out on a visit to London Eye. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50518%2C-0.09821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y5FdRDKImeVSvmsa4T_9INzkbZQ=) 20 Lavington Street, Surrey House, London, England, SE1 0NZ ### What's nearby - ![Tate Modern (the disused Bankside power station) London, England, UK, Europe in the late afternoon; Shutterstock ID 34340707; Purchase Order: -](https://images.trvl-media.com/place/6047468/ec9fe4bc-5178-4891-a852-3550a7523841.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tate Modern 5 min walk \- 0.3 miles - ![Borough Market which includes street scenes, signage and markets](https://images.trvl-media.com/place/6047472/6f7bdd9d-a523-4f2a-a2e3-5c6adecf2422.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Borough Market 7 min walk \- 0.4 miles - ![The Shard which includes landscape views, a sunset and a river or creek](https://images.trvl-media.com/place/6273936/8dbc9625-0b9b-47f2-9aa1-ee864ba76495.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Shard 10 min walk \- 0.6 miles - ![The view across London Bridge showing the walkie talkie (voted the ugliest building in the UK) the gherkin and the razor.](https://images.trvl-media.com/place/2114/b4146646-36cf-4f9b-bacd-8994f7d1eba5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) London Bridge 12 min walk \- 0.7 miles - ![St. Paul\'s Cathedral showing heritage architecture and a church or cathedral](https://images.trvl-media.com/place/501558/04734e59-7fc4-4ffe-bd59-fad837612f3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Paul's Cathedral 14 min walk \- 0.8 miles ### Getting around - Southwark Underground Station 7 min walk - London Bridge Station 11 min walk - Heathrow Airport (LHR) 54 min drive ### Restaurants - LEON 3 min walk - The White Hart 3 min walk - The Distillery Bar 3 min walk - Caravan London Bridge 2 min walk - The Table Café 2 min walk ## About this property ### citizenM London Bankside Upscale boutique hotel near Tate Modern Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), express check-out and express check-in - A computer station, 7 meeting rooms and coworking spaces - Smoke-free property, luggage storage and multilingual staff - Guest reviews say great things about the breakfast, helpful staff and location Room features All 192 rooms boast comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Heating and fans - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch Smart TVs with cable channels - Wardrobes/cupboards, fridges and housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/15000000/14740000/14736100/14736047/8bd33ab8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Tower of London London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,929 reviews £105 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=14736047&PinnedHotelID=14736047&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/43000000/42050000/42041900/42041893/549cb291.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RUBY LUCY HOTEL LONDON by IHG London City Centre - Free Wi-Fi - Air-conditioning - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £110 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=15921793&PinnedHotelID=15921793&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (GBP 13.50 per person)](https://images.trvl-media.com/lodging/2000000/1060000/1057300/1057271/17bb65a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles London Southwark – near Borough Market London City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,000 reviews £131 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1057271&PinnedHotelID=1057271&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=5244458&PinnedHotelID=5244458&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5244458,14736047,42041893,17684778,44236822) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM - cloudM ### Things to do - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Housekeeping on request - Multilingual staff ### Business services - 24-hour business centre - 7 meeting rooms - Computer station - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Lift (90 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (90 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2012 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with cable channels - IPad - IPod dock ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Fan - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 29 Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 20 per person - Late check-out fee: GBP 29 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) Tax ID - 136.0572.29 This property accepts credit/debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome This property uses wind and solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property No visitors or unregistered guests are allowed at the property after midnight. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Citizenm Citizenm Bankside Citizenm Bankside Hotel Citizenm Bankside Hotel London Citizenm London Bankside London Bankside Citizenm CitizenM London Bankside England citizenM London Bankside Hotel citizenM London Bankside Hotel citizenM London Bankside London citizenM London Bankside Hotel London ## Frequently asked questions ### Is citizenM London Bankside pet-friendly? ### How much does it cost to stay at citizenM London Bankside? ### How much is parking at citizenM London Bankside? ### What time is check-in at citizenM London Bankside? ### What time is check-out at citizenM London Bankside? ### Where is citizenM London Bankside located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM London Bankside Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 697 8 - Good 219 6 - Okay 59 4 - Poor 19 2 - Terrible 20 ## Reviews ### 8/10 Good #### Lei 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff ##### Lei Stayed 3 nights in Jan 2026 ### 8/10 Good #### Danielle 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, comfortable and modern hotel with very helpful staff in a great area that is slightly away from tourist-traps yet an easy walk or transit ride to most London sights. ##### Danielle Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sameer 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vwry clean and convenient ##### Sameer Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Marianne 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, helpful staff, super-comfy bed. Will definitely be checking in again. ##### Marianne Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### John 5 Jan 2026 Stayed at Cit M a few times now. Location and value are excellent. Rooms spotless and staff very helpful. No shortfalls. ##### John Stayed 2 nights in Jan 2026 ### 8/10 Good #### HANNAH 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice staff. Would recommend ##### HANNAH Stayed 1 night in Dec 2025 ### 8/10 Good #### Ana Maria Iba 11 Jan 2026 Liked: Cleanliness, property conditions & facilities Clean room ##### Ana Maria Iba Stayed 1 night in Dec 2025 ### 8/10 Good #### Salissa 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Luca was very friendly and helpful. Great place to stay! ##### Salissa Stayed 2 nights in Oct 2025 ### 8/10 Good #### Nancy 3 Dec 2025 Very courteous and helpful staff, and convenient location. The room was small and lacked places to put things down. A small dresser would be a nice addition. Nice lounge in lobby. ##### Nancy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Romana 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoy staying in Citizen M hotels. I always have a good sleep, the coffee in excellent. ##### Romana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kim Ellen 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, modern property easily accessed by public transport. ##### Kim Ellen Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lesley P 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel. Extreme clean, very comfortable beds, friendly staff, great location ##### Lesley P Stayed 1 night in Aug 2025 ### 8/10 Good #### Roger 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### London weekend Weekend away with friends. Good location. Lobby area and bar v good. Rooms a little quirky but good. ##### Roger Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sandy 22 Sept 2025 Liked: Cleanliness, amenities Lovely and centrally located to LSE ##### Sandy Stayed 1 night in Sep 2025 ### 6/10 Okay #### Versica 26 Dec 2025 Liked: Cleanliness, staff & service Disliked: Amenities There was no bottled water in the room and no glasses for tap water either. Think sink drain smelt bad. 5.43 am the fire alarm went off so felt terribly unrested. Other than that room was tidy and bed was comfortable. ##### Versica Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Patricia 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only problem was that the tablet wasn’t working for one evening - but absolutely normal with technology. The rest was outstanding and we could walk to all attractions! ##### Patricia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Reymark 2 Dec 2025 Liked: Cleanliness, property conditions & facilities All good ![](https://a.travel-assets.com/ugc/hotel-reviews/b4fdbce6-85cd-4b5e-9209-29e0e5dfd622-1764700366350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70c93777-f595-46b3-ad52-15357f8cbfa5-1764700367776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/047cc2aa-0971-45ff-b5fd-5d805a293738-1764700366424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55e5c7d9-8d09-44a5-abb8-6efb4037b17d-1764700392515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Reymark Stayed 4 nights in Nov 2025 ### 8/10 Good #### Maleknaz 20 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed at this hotel brand in several different cities, and overall it has consistently been a very pleasant experience. The property is well maintained, the atmosphere is nice, and the staff are genuinely friendly and helpful. During this particular stay, however, there was one significant inconvenience. The fire alarm went off, and shortly after that the water was shut down for the entire morning. Unfortunately, this meant that the late checkout I had paid for, specifically to rest and shower comfortably before leaving, became essentially unusable. ##### Maleknaz Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tabatha 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel. Modern and easy walking distance to Borough Market. Shops nearby. Room was small, but that’s just London for yah- it had everything that we needed. Cool tech in the room with great blackout curtains that were perfect for tackling jet lag! ##### Tabatha Stayed 2 nights in Sep 2025 ### 8/10 Good #### Aubrey 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room and staff were nice. The room was a little hot and stuffy despite the room being set to 18C with a high fan. Otherwise, it was a great stay and what I expcted from a CitizenM location. ##### Aubrey Stayed 4 nights in Oct 2025 ### 8/10 Good #### Amandeep Kaur 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy check-in and check-out. Great breakfast and service. Fun to be able to choose the room yourself. A bit disappointing that one of the elevators was out of order — lots of waiting for the lift. But overall, a good experience. ##### Amandeep Kaur Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gwen 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay here! Great location, Easy to get around London from the hotel. Friendly and fun decor. Super clean everywhere. Bed was so comfortable. Nice having auto shades and blinds. ![](https://a.travel-assets.com/ugc/hotel-reviews/862c66c1-f033-4416-b66b-115aa388f2ee-1757884536528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gwen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Paul 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Citizen M bankside. A great hotel in London. Rooms are ideal for a short stay, most things are controlled with an I-pad. All en-suite, toiletries provided. Staff are friendly and welcoming, breakfast is an extra, but plenty of areas around to enjoy breakfast. ##### Paul Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Robert 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We walked to the subway every day. There are a lot of restaurants along the way. Rental bikes are also available just outside the hotel. Breakfast at the hotel is very nice, with an above average selection of items. The staff was very helpful dealing with our delayed luggage, and providing directions and recommendations. ##### Robert Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Emily 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Enjoyed the hotel. Staff was very helpful and friendly. ##### Emily Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > > [Staycity Aparthotels, London, Heathrow](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [The Clarendon Hotel - Blackheath](https://www.expedia.co.uk/London-Hotels-The-Clarendon-Hotel-Blackheath.h916270.Hotel-Information) > > [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > > [The Greenwood Hotel by Wetherspoon](https://www.expedia.co.uk/London-Hotels-The-Greenwood-Hotel-By-Wetherspoon.h48465856.Hotel-Information) > > [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > > [Ruby Zoe Hotel London](https://www.expedia.co.uk/London-Hotels-Ruby-Zoe-Hotel-London.h87843675.Hotel-Information) > > [Ibis Budget London Whitechapel - Brick Lane](https://www.expedia.co.uk/London-Hotels-Ibis-Budget-London-Whitechapel-Brick-Lane.h29134898.Hotel-Information) > > [Safestay London Kensington Holland Park](https://www.expedia.co.uk/London-Hotels-Safestay-Holland-Park.h12706774.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [London Wembley International Hotel](https://www.expedia.co.uk/London-Hotels-London-Wembley-International-Hotel.h890560.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.co.uk/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Wembley Park Hotel](https://www.expedia.co.uk/London-Hotels-Wembley-Park-Hotel.h17816788.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Golders Green Stays](https://www.expedia.co.uk/London-Hotels-Golders-Grenn-Stays.h93467119.Hotel-Information) > > [City Courtyard Apartments & Penthouse](https://www.expedia.co.uk/London-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.co.uk/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Point A Hotel - London, Canary Wharf](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London.h9080289.Hotel-Information) > > [DoubleTree by Hilton London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Heathrow-Airport.h55006.Hotel-Information) > > [Sanctum London Regents Park](https://www.expedia.co.uk/London-Hotels-Sanctum-International-Regents-Park.h78257352.Hotel-Information) > > [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > > [Radisson Blu Hotel, London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Hotel-Conference-Centre.h12391.Hotel-Information) ---