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citizenM London Bankside

4.0 star property
Hotel with a restaurant, a quick walk to Tate Modern

Choose dates to view prices

Photo gallery for citizenM London Bankside

Garden
Exterior
Meeting facility
King Room | Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is £144
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sept 14 - Sept 15
Check availability for tonight Sept 14 - Sept 15

Tomorrow

Sept 15 - Sept 16
Check availability for tomorrow Sept 15 - Sept 16
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Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, pillow-top beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(160 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.6 miles
  • London Bridge - 12 min walk - 0.7 miles
  • St. Paul's Cathedral - 14 min walk - 0.8 miles
  • London Eye - 3 min drive - 1.0 mile
  • Tower of London - 5 min drive - 1.5 miles

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪LEON Bankside - ‬3 min walk
  • ‪The White Hart - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Miraflores Bar & Lounge - ‬3 min walk
  • ‪Itsu - ‬1 min walk

About this property

citizenM London Bankside

Upscale boutique hotel near Tate Modern
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A lift, coworking spaces and luggage storage
  • A banquet hall, a TV in reception and 7 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 192 rooms boast comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 21 Sept 2025 start from £144.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Bankside?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Checkout is at 11 AM. Late checkout is available for GBP 29 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and attentive, rooms was modern even though on the small side for a couple.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in London. Wonderful staff. The room and public areas were clean and stylish. Overall it was a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ideally situated to be quiet but at the same time give access via foot or public transport to central London.
Stayed 3 nights in Aug 2025

8/10 Good

Todla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient and well priced. The rooms are made for sleeping not lounging.
Stayed 3 nights in Aug 2025

8/10 Good

Donald Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique modern hotel in a great location. The latest integrated tech system for checking in and out, as well as all the room controls are nice, however, there were a couple of glitches especially with the climate control. Would be good to have a backup on some so you’re not relying on the iPad solely.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in the downtown area of London.
Stayed 3 nights in Jun 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very unique, hotel, artsy and hipster, urban professional vibe, comfortable beds. Everything works with an iPad very futuristic and design. If you have issues with electronic technology, recommend going somewhere else.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful for service. All staff especially Andreaia were spectacular. Bed wasn’t comfy and soundproofing to the hallway needs improvement.
Stayed 4 nights in Aug 2025

10/10 Excellent

GABRIEL C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Only just one issue: not easy to find a parking lot close by
Stayed 1 night in Aug 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities
Hotel is near bus transit and a short walk to the tube as well. Very nice and quiet area. The hotel itself was nice. The staff were very helpful as well and it was convenient to have a bar/restaurant downstairs that was open late. My only complaints were the temperature in the room was rather warm (regardless of how low you set the thermostat). Also the one lift in operation was a bit of an inconvenience, but not too terrible. I’d also say that the room was clean, but could definitely use a deep clean for sure. Overall, I would stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the hotel. Staff was very helpful and friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was ridiculously small. There was absolutely no space on two sides of the bed. One person had to climb all the way over to the other side to get in bed first or they would have to climb over the person who was already in bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
I love CitizenM, I always stay here when I go to London and the location is absolutely perfect, you have the Underground nearby and to be close of museums, Tower Bridge and the Borough Market, it makes it the perfect place. Also, the hotel is super nice. The rooms are a bit tiny if you’re traveling with someone but the price is worth it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location.
Stayed 1 night in Mar 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff very helpful. Left our previously booked accommodation to come here, shared a king size bed with my cousin and was still a massive upgrade. Facilities clean, aircon room, great technology and amenities. Only downsides were aircon on lowest temp and highest speed didn’t really cool down the room enough, and unfortunately the elevator broke on our last day which is not the property’s fault, but we did have to drag our luggage down 5 flights of stairs.
Stayed 2 nights in Jul 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - was able to check in early
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim Liew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Prakash

Liked: Amenities
Highly recommend this place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so cozy, great staff and the bar with its food was lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Adesegun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in London

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night with friends

Good efficient check in- helped by staff to speed up the process. Wacky decor, some outside space and a very comfy bed with great blackout blinds! Very convenient position for south bank and Tate modern.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent for me, easy to access all locations from.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The CitizenM experience perfectly suits my needs as an independent traveller looking for a great sleep, a fun and creative environment, and comfortable, unobtrusive service.
Stayed 5 nights in May 2025