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One Aldwych

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Primary image
Indoor pool
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of One Aldwych

VIP Access

One Aldwych

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
1 Aldwych, London, England, WC2B 4BZ

Explore the area

  • Popular LocationLondon Eye14 min walk
  • Popular LocationPiccadilly Circus15 min walk
  • Popular LocationBig Ben18 min walk
  • AirportLondon (LHR-Heathrow)51 min drive

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

London

One Aldwych is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. Royal Opera House and Royal Festival Hall are cultural highlights, and some of the area's notable landmarks include Waterloo Bridge and Trafalgar Square. London Eye and Sea Life London Aquarium are not to be missed.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Royal Opera House - 4 min walk
  • Waterloo Bridge - 5 min walk
  • London Eye - 14 min walk
  • Piccadilly Circus - 15 min walk
  • Big Ben - 18 min walk

Getting around

  • Temple Underground Station - 6 min walk
  • London Charing Cross Station - 8 min walk
  • Heathrow Airport (LHR) - 51 min drive

About this property

One Aldwych

Luxury London hotel in London City Centre, walk to Trafalgar Square
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
One Aldwych offers 102 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Health Club has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (GBP 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 32 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Indigo
  • Eneko Basque Kitchen &Bar
  • The Lobby Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and pet-grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 32 per person (approximately)
  • Airport shuttle fee: GBP 194.00 per vehicle (roundtrip)
  • Valet parking fee: GBP 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 90.0 per night
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aldwych
Aldwych One
One Aldwych
One Aldwych Hotel
One Aldwych Hotel London
One Aldwych London
One Aldwych London, England
One Aldwych Hotel London
One Aldwych Hotel
One Aldwych London
Hotel One Aldwych London
London One Aldwych Hotel
Hotel One Aldwych
One Aldwych Hotel
One Aldwych London
One Aldwych Hotel London

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 332 out of 444 reviews
5 - Excellent 75%
Rating 4 - Good. 87 out of 444 reviews
4 - Good 20%
Rating 3 - Okay. 15 out of 444 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 444 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 444 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every level.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
From start to finish our stay was totally amazing. The staff were first rate, very polite and went above and beyond to help. The service was exceptional. Everything about the Hotel was out of this world - We will be definitely going back!
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London
Best hotel in London by far ! One Aldwych presented with an amazing service from start to end. Can’t wait for our next stay ! Staff was friendly, welcoming and smiling - all facilities and services were well maintained and clean.
Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 2 nights in Mar 2022