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Sofitel London St James

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Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
View from room
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Overview of Sofitel London St James

UNESCO Sustainable Travel Pledge

Sofitel London St James

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
6 Waterloo Place, London, England, SW1Y 4AN

Explore the area

  • Popular LocationBuckingham Palace12 min walk
  • Popular LocationBig Ben15 min walk
  • Popular LocationHyde Park8 min drive
  • AirportLondon (LCY-London City)39 min drive

Choose dates to view prices

About this area

London

Sofitel London St James is located in London City Centre, a neighbourhood in London, and is near a metro station. Oxford Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map

What's nearby

  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Buckingham Palace - 12 min walk
  • Big Ben - 15 min walk
  • Hyde Park - 8 min drive

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • London Charing Cross Station - 8 min walk
  • London (LCY-London City) - 39 min drive

Restaurants

  • Aquavit - 2 min walk
  • Chop Shop - 3 min walk
  • Scully - 3 min walk
  • Veneta - 3 min walk
  • Ikoyi London - 3 min walk

About this property

Sofitel London St James

Family-friendly London hotel in London City Centre, walk to Trafalgar Square
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable televisions are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and public transport

  • Valet parking on site (GBP 60 per day)
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Wild Honey St James
  • The Rose Lounge

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6500 square feet)
  • Meeting rooms - 12

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50 per pet, per night
Welcoming dogs only
Up to 22 lbs/10 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 26 per person (approximately)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 758 out of 979 reviews
5 - Excellent 77%
Rating 4 - Good. 169 out of 979 reviews
4 - Good 17%
Rating 3 - Okay. 36 out of 979 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 979 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 979 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - great location
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great it would have been nice to be warned about the Parade in advance of our stay as it disrupted our ability to travel as we needed.
Stayed 2 nights in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
£670 a night for a pretty small basic room, air conditioning on max failed to keep the room comfortable. Bedside iphone radio dock had a faulty connection and wouldn't work or charge my phone. One of the room keys wasn't programmed so was locked out at one point. Couldn't find an ironing board or iron in the room not that I would have had room to put it up. Wouldn't recommend
Stayed 1 night in Jun 2022