Mexico Honeymoon Holidays

Very clean room

We had a truly wonderful stay at El Beso Ocean Riviera Paradise and had an absolutely fabulous holiday from start to finish. The resort was beautiful, relaxing, and provided the perfect setting for a fantastic getaway. The staff were exceptional throughout our stay — so friendly, welcoming, attentive, and always happy to help. Their excellent service really made a difference and helped make our holiday so special. Everything about our experience was fantastic, from the beautiful surroundings and atmosphere to the food, facilities, and overall service. We thoroughly enjoyed every minute of our stay and were genuinely sad to leave. A huge thank you to all the team at El Beso Ocean Riviera Paradise for making our holiday so memorable. We would happily return and would definitely recommend this resort to anyone looking for a fabulous holiday! 🌴☀️🍹

When we arrived they said they was going to upgrade our room. We felt like they down graded us. Rooms ceiling fan wouldn't work, outlets in the bathroom didn't work. Air exchanger in sleeping area wasn't working. Had to complain multiple times to get it some what fixed. They working on the roof one day past 6:15 pm. It was so load you couldn't even hear the tv and forget about sleeping. We trusted them for our 24th anniversary. It was so bad we might not ever come back to Mexico.

When we arrived they said they was going to upgrade our room. We felt like they down graded us. Rooms ceiling fan wouldn't work, outlets in the bathroom didn't work. Air exchanger in sleeping area wasn't working. Had to complain multiple times to get it some what fixed. They working on the roof one day past 6:15 pm. It was so load you couldn't even hear the tv and forget about sleeping. We trusted them for our 24th anniversary. It was so bad we might not ever come back to Mexico.

We had a truly wonderful stay at El Beso Ocean Riviera Paradise and had an absolutely fabulous holiday from start to finish. The resort was beautiful, relaxing, and provided the perfect setting for a fantastic getaway. The staff were exceptional throughout our stay — so friendly, welcoming, attentive, and always happy to help. Their excellent service really made a difference and helped make our holiday so special. Everything about our experience was fantastic, from the beautiful surroundings and atmosphere to the food, facilities, and overall service. We thoroughly enjoyed every minute of our stay and were genuinely sad to leave. A huge thank you to all the team at El Beso Ocean Riviera Paradise for making our holiday so memorable. We would happily return and would definitely recommend this resort to anyone looking for a fabulous holiday! 🌴☀️🍹

We stayed in August 2024 for my birthday. This was our 5th or 6th trip and unfortunately we will probably not return. Resort has stopped focusing on couples and has starting promoting large groups to book rooms. The resort isn't set up for this. Dining is delayed, staff is stressed (not enough of them to serve large groups plus other guests), more buffets than before, loud groups partying until late into the night/morning takes away from the chill, relaxing, quiet vibe the resort used to have. Staff and taxi drivers indicate the new manager (might not still be there 1.5 years later, maybe so) was running the resort into the ground for personal profit. We came here for our honeymoon in 2016 and loved it and went back several times. The last trip was so bad and noisy we were ready to leave early since the other people in our building thought nothing of blaring their music and talking on the phone until 3 and 4am in the common areas between rooms. The way the buildings are set up in this resort you walk into a common area and all the rooms in the building come off the common area. The problem is the rooms are very insulated between the rooms but not around the doors. Also because of the large open ceilings, stuff in the common areas echo. As the group was very large (probably 30 plus adults), our concerns were pretty much dismissed since they had rented out about 1/3 of the resort. The wait staff and kitchen staff and bar staff did the best they could.

My mom, daughter and I can’t say enough good things about this fabulous resort. We were so incredibly fortunate to have had the chance to return. ALL the staff (Fabian, Luis Pat, and Fernando to name a few) were attentive to our needs and so kind and friendly! It’s peaceful, quiet, and well maintained property is so relaxing. Oh and let’s not forget the exquisite culinary dishes served fresh every meal! I wish I would have met the chef! We would stay longer and come back frequently if we could! If you like the bigger resorts where you feel like herded cattle and eat cafeteria food that’s been sitting out (bread is stale), this is not the resort for you! We will always recommend BLUE DIAMOND to everyone!! Thanks for another wonderful 3 generations trip!

We have been visiting Playa del Carmen for over twenty years. The Royal Hideaway was our go to spot for many of those stays. After spending a week there recently I must report that it’s seen better days. The resort is seriously outdated. The rooms and restaurants need complete updating as does their obsolete way of reserving tables in one of the restaurants. But, the grounds are still beautiful, the staff very friendly and accommodating. The food was not as good as in the past both in taste, presentation and variety. This is an all adult hotel and my wife and I are early sixties. Lets just say the other guests made us feel young. This is definitely not a party spot, but it is decidedly quiet. Of course the sargassum comes and goes and they did a great job getting rid of what they could get to onshore. When it’s clear the beach is still wide and beautiful!

It was OK - the ocean view room wasn't worth it (the ocean is not close by and the barren land you actually have a view of is =n't much to speak of). The pool staff were excellent.