Cozumel All inclusive Holidays

Property crumbling, no preventative maintenance. Staff mixture: one half friendly and helpful, one half rude and resentful of non latino, non spanish speaking guests. Room unsecure, door lock-jam crumbling from many repairs. Amenities minimal and spa overpriced by 4 times standard resort spa markup. Food OK, restaurant choices on property good. Beautiful views and waterfront.

Our family of 4 stayed at Fiesta American Cozumel in August. We particularly thought the staff was phenomenal. Everyone was kind, warm, and welcoming. The staff was definitely 5 stars. We also loved the beach. The cabanas and the lounge beds at the edge of the water were fantastic. We spent a lot of time snorkeling, and it was really amazing. We saw so many varieties of colorful tropical fish, an eel, small sting rays, and even one HUGE manta. Diving and snorkeling are our main reasons for vacationing in Cozumel, and I would say the water in front of the resort was one of the best places to snorkel right off the shore. The main reason we didn't feel like this was a 5-star resort was the food. I understand that there are going to be some corners cut when you're at an affordable all-inclusive resort, but the food was sub-par. Portions were generally small and the quality was usually lacking. Some of the food we had was good, but for the most part, the food didn't measure up to other places we've been to on Cozumel. The beachfront aspect of the property was great, but the resort hotel was dated and could use a refresh. Overall, I think it's a good all-inclusive, but next time we will probably stay someplace with better food options for our family. I should mention, we don't drink alcohol. If you are a drinker, then this all-inclusive place would be a fun and economical place to vacation with lots of great cocktails and beers that are included !

Quiet small feel boutique resort. Perfect for adults and couples. Pool area is relaxing small and shaded.

Staff was amazing!! Everyone remembered our names and preferences after the first interaction. Luis the sommelier was wonderful and attentive to our dining and wine needs. Thoughtful to all guest and made our experience memorable. Gerry with activities was engaging and fun to be around.

Property crumbling, no preventative maintenance. Staff mixture: one half friendly and helpful, one half rude and resentful of non latino, non spanish speaking guests. Room unsecure, door lock-jam crumbling from many repairs. Amenities minimal and spa overpriced by 4 times standard resort spa markup. Food OK, restaurant choices on property good. Beautiful views and waterfront.

Property crumbling, no preventative maintenance. Staff mixture: one half friendly and helpful, one half rude and resentful of non latino, non spanish speaking guests. Room unsecure, door lock-jam crumbling from many repairs. Amenities minimal and spa overpriced by 4 times standard resort spa markup. Food OK, restaurant choices on property good. Beautiful views and waterfront.