Mexico Adults Only Holidays

Overall, great stay at a great property. Some confusion for many guests on which restaurants were open each night.

The staff was helpful and kind. I enjoyed the Spa. The room was clean. We enjoyed our stay at Pueblo Bonito Pacifica.

I absolutely loved the all inclusive, adults only environment. The food was great, the staff was helpful for the most part, the gym was nice. I would highly recommend the hotel but do have some things I wish were a little different. Breakfast service was mostly buffet style with hot foods served by one person, she needed more help. The dinner reservations were near impossible to make. Our party of seven had to go to reception to book because it was too large for the app. Most reservations were booked and we were told where to go and what time. It was annoying. Lastly, the drinks were never the same. Never great, just ok. I ended up buying a bottle for the poolside, too bad I thought about it late. We didn’t end up finishing it. Again, place was peaceful and clean and calm. I would stay again but have learned some tips for the next time.

We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were excellent, and the food was outstanding. If you’re looking for a resort that actually feels like Mexico, this place delivers. Unlike some of the large concrete-style resorts, the property feels vibrant, tropical, and full of character, especially with the wildlife throughout the grounds. The lazy river and pool areas were a highlight. The waterfalls, bridges, and overall design make the resort feel unique and relaxing. The drinks were decent, though nothing particularly memorable. The Don Julio bar was a standout, especially for the martinis. Food was easily a 10/10. The buffet was average compared to the specialty restaurants, but still good. Overall, I wouldn’t necessarily return every year, but it’s definitely a resort I’d recommend experiencing at least once and would consider visiting again in the future.

Safe in room malfunctioning. Toilet wouldn’t flush periodically

Overall, great stay at a great property. Some confusion for many guests on which restaurants were open each night.

Great property, amazing food, decent service.. after that downhill....We reserved the pool level suite, great room with amazing wildlife moving through it. Peaceful and serene! Bed on interior matched a sheet of plywood in comfort. A bike was used on property, when you could find one.. Property has amazing scenery, room service is an upcharge, couldnt find ice... oh well. Would stay here again for the food and scenery in same villa.. not for the service.

Great resort. Everything was beautiful and the staff was very friendly.

Great resort. Everything was beautiful and the staff was very friendly.

Overall, great stay at a great property. Some confusion for many guests on which restaurants were open each night.

The stag were very attentive and friendly. Food and drinks were great and there were lots of activities every day.

I love this hotel, will definitely recommend my friend's and family. The services are top tier from front desk Paulina, pool bar bartender Nelson, pool bar server Bianca. And everyone else that i missed. One of the best hotels I've stayed in got one of the best room services I've been in.

Safe in room malfunctioning. Toilet wouldn’t flush periodically

Overall, great stay at a great property. Some confusion for many guests on which restaurants were open each night.