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"4 night stay was excellent. Overall the staff was super friendly and helpful and breakfast staff was hardworking and efficient. Breakfast choices were plentiful and really good and healthy. Loved the cappuccino machine and fresh pastries too. Hotel was quiet at night and bed was comfortable. Room felt a bit cramped and not enough bathroom hooks to hang wet towels. The only negative is the hotel’s location-although it felt safe and was nice and quiet- is a bit far from the nearest tube stop Pimilco and walking to Parliament area is approximately 14-15 minutes away. There are plenty of busstops nearby and we chose this option often, plus it was cheaper than the tube. If you want hustle and bustle then this hotel location is not it. I would recommend this hotel highly if you want clean, quiet, fantastic breakfast, super staff, and safe area and don’t mind walking."

"The staff are very friendly and helpful. Room was spotless. Very good hotel."

"Amazing view of Tower Bridge very central great hotel for Marathon weekend."

"This hotel was amazing. It is one of the best, if not the best, hotel Ihave stayed in. The ambiance was warm and inviting. The doorman was great and very helpful with directions and information on local places to eat and visit. The staff in general were all very pleasant and always glad to help. The breakfast was amazing too. I highly recommend this hotel for any stay in London."

"Brilliant location , fab room and very friendly helpful staff ."

"Perfect location, clean, comfortable with friendly staff, great food and drinks. Lovely extra with water bottle and choc in room."

"The room was clean overall, but I experienced a few issues during my stay. There was a very loud water noise in the room, and the TV was not working on the first night. When I contacted reception, I was informed that no maintenance staff was available overnight and that I would need to wait until the next day. Eventually, around 11 PM, I requested and received a room change. Otherwise everything was perfect. Location was amazing with thames river view and 2 minutes walking to Bus stop."

"Original "classic twin" room was dated and musty smelling. Nothing like what's pictured on the website. After complaining was offered the "signature twin" but had to pay the difference. No wash cloths, no hand towels. 24 hour restaurant doesn't open until 7AM. 10 pounds per bag to hold luggage when everywhere else we've stayed offered for free. "

"Loved the location & amenities."