Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

Choose dates to view prices

Located close to Westfield London Shopping Centre and Olympia Events, Hotel Indigo London K West Shepherd's Bush by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. Be sure to enjoy a meal at Flock Restaurant & Bar, the on-site restaurant. In addition to a business centre and babysitting, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is £184
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Single Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (with Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (With Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Suite, 1 King Bed (With Daybed)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

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About the area

Located in Hammersmith and Fulham, a neighbourhood in London, Hotel Indigo London K West Shepherd's Bush by IHG is in a shopping district and near a metro station. Royal Albert Hall and Marble Arch are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Royal Botanic Gardens, Kew and Sky Garden are not to be missed. Guests appreciate the hotel's convenience for public transportation: Shepherd's Bush Underground Station is 4 minutes on foot and Goldhawk Road Underground Station is 10 minutes.
Map
Richmond Way, London, England, W14 0AX

What's nearby

  • A geometric metal sculpture in a park with trees and a paved area.
    Shepherd's Bush Green
    3 min walk - 0.2 miles
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    5 min walk - 0.3 miles
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    14 min walk - 0.8 miles
  • A red sculpture of a dancing figure on a platform in an indoor space with a high ceiling and railings.
    Olympia Events
    14 min walk - 0.8 miles
  • Shepherd's Bush Empire
    7 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Underground Station
    4 min walk
  • Shepherd's Bush Station
    6 min walk
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Caffè Nero
    6 min walk
  • Black Sheep Coffee
    6 min walk
  • Ben's Cookies
    9 min walk
  • Subway
    4 min walk
  • Sticks'n'Sushi
    8 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

  • Upscale hotel near Westfield London Shopping Centre
  • Near Olympia Events and Kensington High Street, Hotel Indigo London K West Shepherd's Bush by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. Be sure to enjoy a meal at Flock Restaurant & Bar, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a business centre and babysitting.
  • You'll also find perks such as:
    • Full breakfast (surcharge), express check-in and luggage storage
    • Multilingual staff, a 24-hour front desk and meeting rooms
    • Smoke-free property and a lift
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 231 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with digital channels
    • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Indigo London K West Shepherd's Bush by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on 25 Oct 2026 start from £184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo London K West Shepherd's Bush by IHG?

This property doesn't offer parking.

What time is check-in at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Hotel Indigo London K West Shepherd's Bush by IHG?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Indigo London K West Shepherd's Bush by IHG located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Westfield London Shopping Centre, Kensington High Street and Olympia Events. Royal Albert Hall and Hyde Park are also within 3 miles (5 km). Shepherd's Bush Underground Station is only a 4-minute walk and Goldhawk Road Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 70 out of 81 reviews
Rating 8 - Good. 9 out of 81 reviews
Rating 6 - Okay. 1 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and wished it was longer! We especially loved the attention to detail in the decor and amenities, the clean and spacious room, and the friendly service. Food at the restaurant was excellent.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Very clean. Well appointed rooms, very friendly and helpful staff, good breakfast, nice bar, nice area with good restaurants.
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly and helpful staff , great location definitely going back the end of the year , looking forward to the spa opening Kate the manager is lovely and friendly and very helpful and very understanding
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and the staff were really helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property had been closed and renovated and recently reopened. we liked its freshness and decor and its amenities. the water and milk supplied in the room's mini fridge were a very nice touch. it is so close to the Westfield mall and Shepherds Bush underground.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,perfect location, amazing staff. Couldn’t recommend any higher.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and the staff were all very pleasant and very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully presented. New and fresh. Room was tastefully designed with a Nespresso machine, fridge and kettle.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic, the staff were incredibly friendly and helpful, breakfast was outstanding. Cannot wait to stay here again soon.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good neat place
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel all modern features in spacious rooms. Nothing has been forgotten. 5 min to Westfield’s and tube
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2026