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The hotel is in a great location and walking distance to many places. The rooms were clean and comfortable. It was on the smaller side but it has a little kitchenette that could be used for a quick bite. The bathrooms were updated. A great hotel in a great location.
The valet and bell hops were amazing! We had a suite because one of our party has cancer and is in the middle of treatment. The additional room was not opened until 6:30 after we finally called. They told us housekeeping would open when they were done, this didn't happen. The next morning (Saturday) ...
The Congress is in an excellent location. Within walking distance to everywhere we wanted to go. It's a very nice historic hotel on South Michigan Avenue. Our King suite was beautiful and the views were absolutely spectacular!
CQ is a decent value relative to other hotels in the N. Downtown area. However, the elevator service is deficient. A 5 minute wait is not unusual. You have to plan your time taking into account the elevators' slowness. Also, ice is only available on 2 floors serviced by only one of the 2 ...
The Palmer House is like stepping back in time. That's a good and an not so good thing. The lobby is beautiful. Love much of the decoration but the rooms are tiny and pumped full of some kind of air freshening fragrance. The location can't be beat and we didn't really want to do anything but sleep ...
The hotel staff was very friendly when I first arrived. After checking in, I realized that my room's cleanliness was not up to par so I asked the front desk if they could reassign me. The person at the desk was the same person who checked me in but her attitude went from pleasant to being completely ...
The rooms are small in fact they were very very small but the employees were awesome the bar and the employees at the bar were a lot of fun with a lot of recommendations on where to go and I advise anybody to eat their stuffed pizza
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