This hotel is a very high class one which does not probably deal with young children often. I booked this as it was close to the theater I wanted to attend and did not want to travel late with a 3 year old and 2 others.
When we entered we saw lots of business people and interview rooms so we were a little apprehensive as to how they would greet three young children and grandparents.
I cannot believe how the reception staff reacted to us as we entered. They were so accomadating and friendly and directed the kids to the tv area whilst the formalities were carried out. They offered snacks and drinks like it was their own children.
The resteraunt staff were just the same for both dinner and breakfast.
I would have no hesitation to use this hotel again even if it meant a taxi ride from the theaters.
I thank the staff for everything and also management who never get accolades when things go right. Most clients do not realize that they are the reason everything is perfect.
Grandpa V from Chesapeake Virginia USA
Located in the heart of London, this hotel is within walking distance of London School of Economics and Political Science …More
we were treated extremely well by the hotel staff, who were very helpful. The room we had was simple but very satisfying. The WIFI service was free and very good and above all the location - so close to Trafalgar square and the center of London and so close to the underground.
Yossi from Israel
Restored Victorian hotel built in 1887 and situated just off Trafalgar Square in the centre of London; the National Gallery …More
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