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Pullman London St Pancras

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Pullman London St Pancras

UNESCO Sustainable Property

Pullman London St Pancras

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationThe British Museum18 min walk
  • Popular LocationOxford Street4 min drive
  • Popular LocationCamden Markets4 min drive
  • AirportLondon (LCY-London City)20 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighbourhood, Pullman London St Pancras is in the city centre and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Camden Markets and Oxford Street. Enjoy an event or a match at Emirates Stadium, and consider making time for ZSL London Zoo—a top attraction that's not to be missed.
Popular Location

What's nearby

  • The British Museum - 18 min walk
  • Oxford Street - 4 min drive
  • Camden Markets - 4 min drive
  • ZSL London Zoo - 5 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • King's Cross St. Pancras Underground Station - 4 min walk
  • London King's Cross Station - 5 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • Golden Arrow — 1 min walk
  • Skinners Arms - 3 min walk
  • Somers Town Coffee House - 3 min walk
  • Half Cup - 4 min walk
  • Karpo Grill - 4 min walk

About this property

Pullman London St Pancras

Eco-friendly London hotel in London City Centre, walk to Russell Square
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 312 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and rainfall showerheads.
Pullman London St Pancras offers 312 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Chinese
  • Czech
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Ukranian

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9741 square feet)
  • Meeting rooms 17

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 21.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 607 out of 980 reviews
5 - Excellent 62%
Rating 4 - Good. 281 out of 980 reviews
4 - Good 29%
Rating 3 - Okay. 52 out of 980 reviews
3 - Okay 5%
Rating 2 - Poor. 24 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 980 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely rooms. Extremely helpful and friendly staff.
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is overpriced for the standards offered. Room was average and the bathroom was dirty. We could see stains on the tiles left by many customers. Especially around the toilet. Breakfast is poor quality and limited. The only salad that was there were cucumbers and tomatoes. No proper plant based options available. The restaurant looks nice from outside but inside you realise it’s tacky and full of plastic plants. There are better hotels in London for this price.
Stayed 2 nights in May 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021