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"Great location. Very helpful and friendly chap on reception. Comfy bed. Have stayed before and will book again. Lovely vibe and good value "

"Rooms comfy, clean and well appointed and very good location near Marble Arch. Check in was disorganised and staff not overly friendly. Public areas also like a shopping mall and doesn’t feel like a hotel, with limited quiet spaces to relax."

"Very good hotel. Enjoyed the stay. Maybe not as luxurious as expecting "

"I have stayed at this hotel 6 times previously with no problems. The location has always been the main draw, however i always found everything else to be of a reasonable standard. This time, no real lock on door, 1 hand towel for 2 people, no other towels. Carpet in room was damp and in massive need of replacement. No extra pillows. Lifts bearly work. 10 quid charge for bags is a disgrace. I am very sad about this hotel, it needs serious updating and improvements. "

"Petfect location for the West End shows and all of central London, spacious clean rooms, mini bar well equipped, all amenities function well, good sized and equipped bathroom, in short 10/10. Will be back here for my future London trips."

"Always bullet-proof for quality of stay"

"The facility itself was great except that our room smelled like sewage gas from the bath tub and sink. Also, our taxi driver dropped us off at the wrong location. There are two Radisson Hotels on Tottenham Court Road, so we had to pay a taxi twice to get to the right place. The guy who works there said about 20 people per day go to the wrong locality. That’s inexcusable! They should deferentiate the two localities! The English breakfast was outstanding; the staff all went out of their way to accommodate us. The bathtub/shower was extremely dangerous. The tub’s slant made it difficult to stand in the tub to take a shower without losing one’s balance, and the sides of the tub were so high as to be difficult to climb out of without falling. "

"The staff were all courteous and friendly and we were made to feel special. Nothing was too much trouble. "

"check in great i had a bad check in experience. bout 18 months ago when a jobs worth on reception said i needed photo ID??????? I pointed out I was a british subject & resident to no avail. I complained to radisson who said i would get a discount on my next stay. I never saw a discount and don’t care The positives Check in this time was great the check in Guy was very welcoming I think he’s name was mathew. I requested if he had a room at bank if hotel as it was less noisy he kindly obliged. through no fault of his own the room had little to no Wi fi the hotel offered to change rooms but I couldn’t be bothered to pack up my case to much fuss. Perhaps in future rooms with dud wifi should flag up on check in staffs screens to avoid. New dec rooms very nice comfortable although the hanging lighting the middle of the bed was very odd could be a hazard with people hitting there head on it. Otherwise nice looking room. "