Search Hotels by Firmdale in South London

"Our stay at the Park Plaza Westminster Bridge exceeded expectations. The location is unbeatable — walkable to top restaurants, tourist landmarks, and local markets, with easy access to public transportation for exploring further afield. The hotel itself is immaculate — everything from the lobby to the rooms was spotless and beautifully maintained. What truly made the stay memorable was the service. From the warm welcome at check-in to the attentive concierge, efficient housekeeping, and friendly bell staff, every team member went above and beyond to make us feel cared for. Whether we were sightseeing or relaxing, the hotel served as the perfect home base. We highly recommend it for anyone looking for comfort, convenience, and outstanding hospitality."

"Gave me a very early check in after my travel plans changed which was fantastic. All of the staff I interacted with were friendly and helpful. Hotel has a great location in the river and walkable to many places to eat. Room was comfortable. Great cocktail bar. I will stay here again. "

"Staff were fab! "

"Very satisfied with the dining experience and property location."

"Excellent, the waiting/reception area is full of people making the place feel vibrant and the mattress, linens, and pillows were all clean. I gave it 4/5 stars because some of the bathrooms were pretty dirty. People would leave trash out of the bins and or leave clothes around without picking up after themselves. Perhaps not a reflection of the staff themselves, but I wish something could’ve been done there. Otherwise the reception/hosts were incredibly receiving and very friendly. "

"Really nice room amenities re-clean great restaurant staff were warm and welcoming. Always have a great day at the group."

"Fantastic location for quickly getting into central London. Great bars and cafes nearby and walking distances to St Paul’s, Tate Gallery, The Globe, Shard and Borough Market to name a few. The hotel and staff was excellent and fantastic friendly service even at 11pm at night for a delicious homemade pizza.. Well done CitizenM we will book again for sure "

"Extremely good hotel"

"Nice location friendly staff"