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Overview of DoubleTree by Hilton London - Docklands Riverside

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Featured image
47-inch Smart TV with premium TV channels
47-inch Smart TV with premium TV channels
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

DoubleTree by Hilton London - Docklands Riverside

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationO2 Arena26 min drive
    AirportLondon (LCY-London City)30 min drive
    Popular LocationKensington Palace40 min drive
    Popular LocationWembley Stadium73 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Dec 18 2020 - Tue, May 18 2021.

About this area

London

Located in London's Southwark neighbourhood, DoubleTree by Hilton London - Docklands Riverside is near a metro station and on a river. Tower of London and Royal Observatory are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a match? See what's going on at London Stadium or Excel Exhibition Centre. Take the opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's quiet location.
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Popular Location

What's nearby

  • Tower Bridge - 17 min drive
  • Tower of London - 22 min drive
  • O2 Arena - 26 min drive
  • Kensington Palace - 40 min drive
  • Wembley Stadium - 73 min drive

Getting around

  • Canada Water Underground Station - 5 min drive
  • Rotherhithe Overground Station - 19 min walk
  • London (LCY-London City) - 30 min drive

Restaurants

  • Columbia — 1 min walk
  • Urban Beach — 1 min walk
  • Old Salt Quay - 15 min walk
  • Gaucho - 18 min walk
  • Le Secret des Rotisseurs - 19 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverside London hotel in Southwark with restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 378 rooms provide conveniences such as fridges and coffee makers, plus 24-hour room service and Smart TVs. Hairdryers, laptop-compatible safes and phones are among the other amenities that guests will find.
DoubleTree by Hilton London - Docklands Riverside offers 378 forms of accommodation with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Lithuanian
  • Portuguese
  • Spanish
  • Turkish

Business services

  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms 14

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 47-inch smart TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 December 2020 to 18 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 21.95 per person (approximately)
  • Self-parking fee: GBP 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 389 out of 995 reviews
5 - Excellent 39%
Rating 4 - Good. 381 out of 995 reviews
4 - Good 38%
Rating 3 - Okay. 111 out of 995 reviews
3 - Okay 11%
Rating 2 - Poor. 73 out of 995 reviews
2 - Poor 7%
Rating 1 - Terrible. 41 out of 995 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Postive overall but eat breakfast elsewhere
Positives: early check-in, view, comfort of beds, toiletries, shower, staff service, ferry service, location. Negatives: cooked breakfast pre-prepared and substandard, not given wifi code at check in, couldn't find hairdryer in room, found out after checkin we should've been given cookies from other guests!
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the Thames location was lovely. No room service sucked.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020