DoubleTree by Hilton London - Docklands Riverside

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Primary image
47-inch Smart TV with premium TV channels
47-inch Smart TV with premium TV channels
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton London - Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside

4.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
265 Rotherhithe Street, London, England, SE16 5HW

Explore the area

  • Popular LocationKensington Palace22 min drive
  • AirportLondon (LCY-London City)28 min drive
  • Popular LocationAlexandra Palace31 min drive
  • Popular LocationWembley Stadium77 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London - Docklands Riverside is located in Southwark, a neighbourhood in London, and is near a metro station and on a river. Tower of London and Royal Observatory are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a match? See what's going on at London Stadium or O2 Arena. Take the opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's quiet location.

What's nearby

  • Tower Bridge - 14 min drive
  • Kensington Palace - 22 min drive
  • O2 Arena - 25 min drive
  • Alexandra Palace - 31 min drive
  • Wembley Stadium - 77 min drive

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 19 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • Columbia Restaurant - 2 min walk
  • Mogul - 11 min walk
  • Ship & Whale - 12 min walk
  • Royal China - 17 min walk
  • La Figa - 9 min drive

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverside London hotel in Southwark with bars/lounges
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. All 378 rooms provide conveniences such as fridges and coffee makers, plus 24-hour room service and Smart TVs. Hairdryers, laptop-compatible safes and phones are among the other amenities that guests will find.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Lithuanian
  • Portuguese
  • Spanish
  • Turkish

Business services

  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Columbia
  • Urban Beach
  • Columbia Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 47-inch smart TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 21.95 per person (approximately)
  • Self-parking fee: GBP 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 407 out of 978 reviews
5 - Excellent 42%
Rating 4 - Good. 347 out of 978 reviews
4 - Good 35%
Rating 3 - Okay. 119 out of 978 reviews
3 - Okay 12%
Rating 2 - Poor. 65 out of 978 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 978 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff, hotel was clean but some areas seemed a little tired and in need of updating
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
We were made to wait 2 hours for our check-in after the 3pm check in time, as our room was still not ready. Not a great experience with 2 small children (1 and 3y old). Reception staff said they were sorry, but didn't really seem to do much about it. Got offered a free drink at the bar as compensation, which felt very dismissive. Once in the room we also found lots of hair on the floor and the bath mat in the bath was filthy. This time the staff was more helpful and offered su at least a free breakfast. The hotel is generally nice and in a great location, and I usually had very good experiences with Doubletree hotels, but this one let itself down a bit by staff not seeming to care.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to for exploring the city, the hotel rooms were a good size and the free ferry across to Canary Wharf leaving every 15 minutes was great. Staff were friendly and the hotel looked well maintained.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely hotel staff. Very friendly and knowledgeable. The only disappointing aspect was the condition of the room. The sofa bed had a massive tear in the back of it, the bathroom was also in a very aged condition. Otherwise the stay was most enjoyable.
Stayed 2 nights in Apr 2022