Puerto de la Cruz Hotel Guide - Hotels with Pool Hotels in Puerto de la Cruz, Tenerife

Beautiful location, friendly staff and great family get away.

Pleasantly surprised with this hotel It actually looks better than the photos The freshness of the food attention to quality at the buffet was amazing. The gym was huge and fully kitted out The pool area was nicely laid out And it was a comfortable walk to the beach top marks

Our only problems were with parking and the internet service. There are only very limited parking spaces at the hotel, with commercial parking not far away. But there is nothing written anywhere about how to access that parking, which cost us 30 Euros for a week (not bad). The receptionist's verbal description of what was available was a bit vague and included the option o park on street. Arriving lateish after a long flight, one wants more certainty than that. Internet access is free for an hour a day in the public areas near reception, but the hour cannot be taken in bits (i.e. the hour expires 60 minutes after you first log in). That is not very helpful. Those are the only complaints.

The rooms have everything you could need (at a basic level) and the hotel is a great base from which to explore Tenerife. The staff are really friendly and helpful, the pool is always kept clean and I would highly recommend it.

We had an apartment overlooking the road. This got the morning sun & was very nice - but noisy with the traffic especially the mo-peds struggling up the hill. The rear facing ones would be quieter.

As a young couple we were impressed with the hotel as a whole on our first trip to Tenerife. We have a standard room but were given a corner room which gave us the luxury of 2 balconies, 1 overlooking the sea and the other a city view. A perfect start. The room however was basic with no iron, kettle, or information guide but not an issue. The hotel had nice facilities in a spa on the top floor, bar and pool. Food was average with a buffet each night however it was tasty and did the job. Overal a nice hotel, definately one of the nicer we saw on our trip and would return.

Good hotel for 3 star rating but steep walk back to hotel from beach and.free bus service could have run later in evenings

Lovely hotel, pleasant staff. Rooms need an update but they are very suitable. Not really close to anything however they run a free bus into town in the week, great place if you do not want to do anything.