Title: Apartamentos Casablanca Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Apartamentos Casablanca Aparthotel in Puerto de la Cruz with full-service spa and fitness centre ![Balcony](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/b915437e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/7244a3d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/9961c955.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/16a49f36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch and dinner](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/276b7371.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Apartamentos Casablanca in Lago Martianez offers relaxation and recreation. Enjoy golf, spa massages, or garden strolls. The property features an arcade/game room and library, all near Plaza del Charco. 9.2 Wonderful ## Popular amenities - - Bar - Spa - Breakfast available - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1901335&PinnedHotelID=1901335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![Studio, 2 Single Beds | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/a14877d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Single Beds ### Highlights Balcony Free cots/infant beds Kitchen Fridge Flat-screen TV Ceiling fan Separate bedroom Private bathroom - 387 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/77fe5229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Free cots/infant beds Kitchen Fridge Flat-screen TV Ceiling fan - 506 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1910000/1901400/1901335/77fe5229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Free cots/infant beds Kitchen Fridge Flat-screen TV Ceiling fan - 710 sq ft - 2 bedrooms - Sleeps 5 - 4 Single Beds and 1 Large Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Apartamentos-Casablanca.h1901335.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Apartamentos-Casablanca.h1901335.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41396%2C-16.54308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SO5mlsaWv5vqNdG0lbSLcxkEIwU=) Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400 #### What's nearby - Martianez Shopping Centre - 2 min walk - 0.1 miles - La Paz Lookout - 5 min walk - 0.3 miles - Botanical Gardens - 10 min walk - 0.6 miles - Taoro Park - 10 min walk - 0.6 miles - Plaza del Charco - 12 min walk - 0.7 miles #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive #### Restaurants - ‪Burger King - ‬4 min walk - ‪Teide restaurante - ‬8 min walk - ‪Bar El Camino - ‬3 min walk - ‪Restaurante Atlantis - ‬8 min walk - ‪Muxacho - ‬4 min walk ## About this property ### Apartamentos Casablanca Aparthotel in Puerto de la Cruz with full-service spa and fitness centre This smoke-free aparthotel features a full-service spa, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available. Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit. This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. 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wired internet (EUR 0.10 per minute) ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Car hire - Covered parking on site (EUR 7 per day) - Wheelchair-accessible parking available - Onsite parking options include a garage ### Family friendly - Babysitting (surcharge) - Children's pool - Free cot ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 per person - A bar/lounge - A poolside bar - Snack bar/deli ### Bedrooms - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels - Library - TV in common areas ### Outdoor areas - Balcony - Garden - Terrace ### Laundry - Laundry facilities ### Work spaces - Computer station - Laptop workspace ### Comfort - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Pool access ramp on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Smoke-free property ### Services and conveniences - 24-hour front desk - Housekeeping (weekdays only) - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Porter/bellhop - Safe (surcharge) - Tour and ticket assistance - Vending machine ### Location highlights - In the city centre - Next to a golf course ### Things to do - 18-hole adjacent golf course - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 11 buildings - 287 units - 7 floors - Electric car charging station - Garden ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately EUR 9 per person - Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary) - Airport shuttle fee: EUR 30 per person (one-way) - Covered self-parking fee: EUR 7 per day - In-room safe fee: EUR 2 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 8:30 AM to 7:00 PM ### Property is also known as Apartamentos Casablanca Apartamentos Casablanca Apartment Apartamentos Casablanca Apartment Puerto de la Cruz Apartamentos Casablanca Puerto de la Cruz Apartamentos Casablanca Tenerife/Puerto De La Cruz Apartments Casablanca Hotel Puerto De La Cruz Casablanca Apartments Tenerife Casablanca Tenerife Apartamentos Casablanca Aparthotel Apartamentos Casablanca Puerto de la Cruz Apartamentos Casablanca Aparthotel Puerto de la Cruz ## Frequently asked questions ### Does Apartamentos Casablanca have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 7:00 PM. ### Is Apartamentos Casablanca pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Apartamentos Casablanca? > Self-parking is available for EUR 7 per day. ### What time is check-in at Apartamentos Casablanca? > Check-in start time: 4:00 PM; check-in end time: midnight. ### What time is check-out at Apartamentos Casablanca? > Checkout is at 11:00 AM. ### Does Apartamentos Casablanca provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies. ### Where is Apartamentos Casablanca located? > Located in the heart of Puerto de la Cruz, this spa aparthotel is steps away from Martianez Shopping Centre, Sitio Litre Garden and Jardin Aquatico. La Paz Lookout and San Telmo Promenade are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Apartamentos Casablanca Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 302 8 - Good 177 6 - Okay 23 4 - Poor 5 2 - Terrible 2 ### 10/10 Excellent #### Lauren 10 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Cute Hotel ##### Lauren Stayed 4 nights in Oct 2025 ### 8/10 Good #### LUIZ GUILHERME 30 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very good for families. ##### LUIZ GUILHERME Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Charla 2 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The outdoor pool was lovely. On site dining and easy location to walk into town. ##### Charla Stayed 1 night in Mar 2025 ### 2/10 Terrible #### vanessa 5 Aug 2025 Liked: Property conditions & facilities Disliked: Cleanliness, communication You won’t ever find a parking! ##### vanessa Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kedar 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Exceptional ##### Kedar Stayed 7 nights in May 2025 ### 10/10 Excellent #### RICHARD 6 May 2025 Liked: Cleanliness, property conditions & facilities, communication Vary nice ##### RICHARD Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 26 Feb 2025 Liked: Cleanliness, room comfort, communication #### O wonderful stay in Puerto de la Cruz Everything was fine. It was all clean. ##### Verified traveller Stayed 14 nights in Feb 2025 ### 10/10 Excellent #### SYLVIE 14 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!! ##### SYLVIE Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### ABIOLA 1 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff always greet you, a nice touch. ##### ABIOLA Stayed 14 nights in Apr 2023 ### 10/10 Excellent #### chantal 5 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication All is good ##### chantal Stayed 10 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth 15 Dec 2022 Liked: Cleanliness, room comfort, communication #### Fabulous Fabulous place. Everything is spotless. Great location for using local buses to explore the island. ##### Elizabeth Stayed 7 nights in Dec 2022 ### 10/10 Excellent #### Paul 29 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏 ##### Paul Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### MARTHA 16 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent ##### MARTHA Stayed 7 nights in May 2024 ### 8/10 Good #### Ilea 30 Apr 2025 Liked: Cleanliness The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off. ##### Ilea Stayed 3 nights in Mar 2025 ### 8/10 Good #### Petrus 2 Nov 2022 Liked: Cleanliness, property conditions & facilities, communication Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!! ##### Petrus ### 8/10 Good #### Hazel 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely. ##### Hazel Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Tatiana 5 Oct 2024 Liked: Cleanliness, room comfort #### Nice Place A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again. ##### Tatiana Stayed 9 nights in Sep 2024 ### 10/10 Excellent #### Carole 7 Jan 2023 Liked: Cleanliness, room comfort, communication #### A restful break.. We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future.. ##### Carole Stayed 9 nights in Dec 2022 ### 6/10 Okay #### Marvin 4 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else. ##### Marvin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### David 16 Nov 2022 Liked: Cleanliness, room comfort, communication #### Choice Casablanca This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good. ##### David Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### Franziska 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Die Mitarbeitenden waren sehr freundlich und hilfsbereit. Das Apartment war toll, funktional und sehr sauber. Sehr empfehlenswert! ##### Franziska Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Julio Cesar 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ##### Julio Cesar Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Stefano 24 Aug 2025 Liked: Amenities, property conditions & facilities Nel panorama dei "mostri" alberghieri che la circondano, la struttura era assolutamente piacevole (nonostante le grandi dimensioni). Dotata di tutti i servizi e adatta soprattutto per famiglie. Il nostro appartamento era molto grande, provvisto di un bel terrazzo ed, essendo all'ultimo piano, relativamente tranquillo. Il parcheggio della struttura era molto comodo ma a pagamento. ##### Stefano Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Viviane 10 Aug 2025 Liked: Cleanliness, room comfort, communication #### AppartCasablanca Excellent séjour, literie confortable, logement très propre, vaisselle etc Menage juste à préciser que la salle de sport est payante )25€ sem/8€ jour, machine à laver(3e en pièce de 50c/monnaie à demander à l’accueil) Petit supermarché à côté qui font également des locations de voiture sans caution bancaire. De très belles balades à faire... ##### Viviane Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### Françoise Cécile Pauchet 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Localisation proche du centre et du bord de mer à pied. Accessibilité aux grands axes en voiture, et possibilité de parking ( payant) à l'hôtel...idéal pour ceux qui comme moi on la bougeotte 😉 ! 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