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Overview of Hotel Best Semiramis

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Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Minibar, in-room safe, desk, free WiFi

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationLa Paz Lookout5 min walk
    Popular LocationBotanical Garden of La Orotava8 min walk
    Popular LocationLago Martianez Swimming Pools20 min walk
    AirportSanta Cruz de Tenerife (TFN-Tenerife North)25 min drive

Choose dates to view prices

  • Superior Room (2 adults + 1 child)

    Room amenities

    • 360 sq ft
    • Sea view
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Room (2 adults + 1 child)
  • Standard Room (2 Adults + 2 Children)

    4.8/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room (2 Adults + 2 Children)
  • Standard Room (2 adults + 1 child)

    5/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 3
    • 2 Double Beds
    More detailsStandard Room (2 adults + 1 child)
  • Standard Room (3 adults)

    4.4/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 3
    • 2 Double Beds
    More detailsStandard Room (3 adults)
  • Superior Room (3 adults)

    Room amenities

    • 360 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Room (3 adults)
  • Superior Room (2 adults + 2 children)

    Room amenities

    • 360 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room (2 adults + 2 children)
  • Standard Room (2 adults)

    4.6/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 2
    • 2 Double Beds
    More detailsStandard Room (2 adults)
  • Superior Room (2 adults)

    4.6/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room (2 adults)

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park.
Visit our Puerto de la Cruz travel guide
Popular Location

What's nearby

  • La Paz Lookout - 5 min walk
  • Botanical Garden of La Orotava - 8 min walk
  • San Telmo Promenade - 15 min walk
  • Lago Martianez Swimming Pools - 20 min walk
  • Casino Puerto de la Cruz - 20 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • Restaurante Buffet — 1 min walk
  • La Paz - 3 min walk
  • Tressardi - 5 min walk
  • Cafe Alba - 5 min walk
  • San Amaro - 5 min walk

About this property

Hotel Best Semiramis

5-star luxury hotel near Lago Martianez Swimming Pools
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 287 rooms offer free WiFi, balconies and TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Hotel Best Semiramis offers 287 forms of accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Limited parking spaces

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Massages
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2020 to 15 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Hotel Best Semiramis and receive a full refund?
Yes, Hotel Best Semiramis offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Best Semiramis cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Best Semiramis have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Hotel Best Semiramis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Best Semiramis ?
Limited spots are available. There is free parking nearby.
What time is check-in at Hotel Best Semiramis ?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Best Semiramis ?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Hotel Best Semiramis ?
Some rate plans available at this hotel are all-inclusive.
Where is Hotel Best Semiramis located?
Situated on the waterfront, this luxury hotel is within 1 mile (2 km) of Orotava Valley, Lago Martianez Swimming Pools and Plaza del Charco. Taoro Park and Garden Beach are also within 2 miles (3 km).
3.9
Good
5 - Excellent
132
4 - Good
183
3 - Okay
88
2 - Poor
20
1 - Terrible
11

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

1/5 Terrible

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
Really disappointed in this experience I had a room on one floor of the ones downstairs in the hotel and the whole hallway and rooms smell old pipes and it feels like a really awkward sewer smell I don't know how they can give a five-star rating to a hotel like this that really looks like three-and-a-half or maximum four stars the hotel also has no heating and air conditioning service only because you use one of the two so if you are hot unfortunately there is no way to place air conditioning The internet is the worst service is very bad the food To tell the truth, it leaves a lot to be desired Without variety it only has a kind of buffet that is really bad And neither is it from a five star hotel Most of the staff is friendly but others are really rude specifically if something is reported that is wrong With respect to the location of the hotel and the views it has, the landscape is really beautiful, and the hotel rooms have a good view
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & views....great value for money
Stayed 4 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but not 5 star, Quite often the egs or fish was burned taste.
Stayed 14 nights in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different foods they had out for breakfast and it was delicious. What i I didn't like was the temperature of the hot tub and the heated pool, they were both not heated at all.
Stayed 4 nights in Jan 2020

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