Puerto de la Cruz Hotel Guide - Spa Hotels in Puerto de la Cruz, Tenerife

Excellent facilities and spa. Oriental restaurant and breakfasts excellent, Italian and Spanish restaurants not so good.

Our only problems were with parking and the internet service. There are only very limited parking spaces at the hotel, with commercial parking not far away. But there is nothing written anywhere about how to access that parking, which cost us 30 Euros for a week (not bad). The receptionist's verbal description of what was available was a bit vague and included the option o park on street. Arriving lateish after a long flight, one wants more certainty than that. Internet access is free for an hour a day in the public areas near reception, but the hour cannot be taken in bits (i.e. the hour expires 60 minutes after you first log in). That is not very helpful. Those are the only complaints.

As a young couple we were impressed with the hotel as a whole on our first trip to Tenerife. We have a standard room but were given a corner room which gave us the luxury of 2 balconies, 1 overlooking the sea and the other a city view. A perfect start. The room however was basic with no iron, kettle, or information guide but not an issue. The hotel had nice facilities in a spa on the top floor, bar and pool. Food was average with a buffet each night however it was tasty and did the job. Overal a nice hotel, definately one of the nicer we saw on our trip and would return.

Cost effective, close to the beach and the main attractions in its town. Nice view from the rooms to the ocean. Good food but not great, nice rooms, need to renovate the carpets in rooms and corridors.

Definitely not 4 star, but reasonable value. The "resort" is three hotels on the same road, with the main reception located at one of them. Facilities are fine, if uninspiring, food is plentiful and or decent quality, but a little repetitive. Nowhere near the beach, but a free shuttle is provided to the main coastal town. Would recommend, but know what you're getting.

Staff were friendly. Rooms were clean. Rooms need a bit of cosmetic touch to earn a higher rating. Good location overlooking a bit of lago martianez and near the hub of activity (early sleepers and light sleepers may have some issues). I got a decent price, so I felt it was fair value. If I paid peak season price, I might feel differenty. I did not eat at the restaurant. I stayed at both H10 Tenerife Playa and Catalonia Las Vegas for two days each. So my rating comes from that experience. Catalonia is a decent hotel and I would stay here again. I paid the same price for both hotels and under that circumstance I would choose the H10 for sure as it was one level above in most categories including it's view of lago martianez from the room.

Pleasantly surprised with this hotel It actually looks better than the photos The freshness of the food attention to quality at the buffet was amazing. The gym was huge and fully kitted out The pool area was nicely laid out And it was a comfortable walk to the beach top marks

Very pleasant, relaxed but short stay. The hotel (and really the whole town) seem to be stuck in the 1960's, and there were many elderly people there; it would be difficult to get bored in the town but if that happens then there is enough to see and do throughout the rest of the island, and all only about an hour or so away. Already wishing I was back there!

Close to shops and the zoo. Town centre about 20 mins walk. Lovely beaches. Seems like a 5 star hotel to us. Team very friendly and helpful. Nice big clean tidy rooms and showers. Will stay there again next year.