Puerto de la Cruz Hotel Guide - Pet Friendly Hotels in Puerto de la Cruz, Spain

The room was clean and the hotel common areas are pretty cute. I think I expected more from the bathroom than there actually was. It was one of those where there's no way not to be touching a wall or the curtain at any given time and there's no real tub.

great location, many shops and restaurants around.

The rooms have everything you could need (at a basic level) and the hotel is a great base from which to explore Tenerife. The staff are really friendly and helpful, the pool is always kept clean and I would highly recommend it.

Excellent location and breakfast. Helpful staff. Room cleaned daily. I really enjoyed staying at this hotel.

Hotel it self is very ideally located and in the centre of the city. Clean facilities. Mattress was like 100 years old (not literally) but it was very soft and I could feel the springs however this was promptly changed for me upon my request. So thank you. Pillows were really thin and soft. Had to fold mine to make a square and make it thicker and firmer. The staff speak good English and are very polite with the exception of 1 ginger haired reception lady who did not seem interested in helping. Especially when asked to give 3 extra pillows we were given 2 and was told we cannot have anymore (there were 3 guests) which I thought was a bit strange. Room floor was full of dust and debris (don't walk bare foot) Hair dryer was not working either. Would not recommend for people with back problems or pregnant women (as my wife is) as you will not be comfortable especially if you need 3 pillows (2 to sleep on and 1 for knee support whilst lying down) Breakfast okay. Nothing special but not sickening either. Hot beverages were in a flask and were mostly warm only and it got cold very quick upon pouring it. Pastries did not seem fresh either but tasted decent. Good selections of fruits which seemed fresh however.

We arrived in the pouring rain and parking was a located in another building across from where our room was. The hotel was located in the historical part of the island(North) so a rental car was definitely necessary. The hotel itself is very elegant and staff was exceptional. The restaurants located in the hotel were tasty and reasonably priced. The breakfast buffet was well maintained with a large variety of different foods. if you want to experience the true island experience then I would highly recommend this hotel. If you just want to go to the beach and lay around the pool then you should stay on the other end of the island with hoards of sunburnt shoppers.

Friendly staff, spacious rooms. Mainly retired guests - most from Germany.